Ratings based on 382 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
75% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

None

Posted Jun 16, 2014
Nice stay. Nice stay. Nice stay. Dont want to say anything else. Ok?
4 out of 5
Recommended
for Everyone
by A verified traveler

good

Posted Jun 16, 2014
It is all good. The staff were nice and the rooms were spacious.
3 out of 5
by A verified traveler

Acceptable hotel if you need to keep costs down.

Posted Jun 2, 2014
Our room stunk of cigarette smoke so we asked for another room. We were immediately given another one but staff didn't seem too concerned. Hotel was clean and basic but I wouldn't say it was super nice inside the rooms.
2 out of 5
by A verified traveler

Pool side room

Posted Jun 2, 2014
Pool side room was not good. Way to humid and air conditioner was sucking in the pool humidity only making to room worse. Had to go out and buy a fan to sleep. DO NOT GET A ROOM ON THE POOL SIDE!
4 out of 5
Recommended
for Everyone
by A verified traveler from NT. Canada

didn't like my room & was given another,no hassle.

Posted May 26, 2014
It was good. I didn't like my room which was he hallway and floor from the smokers room and got moved without any problems. When booking stay away from the smokers room. Like the location from the WEM.
5 out of 5
Recommended
for Everyone
by kobe from Vancouver, bc

very good hotel

Posted May 23, 2014
Pros: Hotel was very clean, friendly staff, location was perfect for the Mall
Cons: Proably a little warmer water in pool
Location: West Edmonton Mall only a few minutes drive away, Lots of big name restrants within walking distance, Red Lobster, Olive Garden, Chops next door.
hotel exceded my expectations, great location to West Edmonton Mall. Convient to have Denny's attached to hotel, plus lots of other restrants close by.
4 out of 5
Recommended
for Everyone
by dave from m

Awsome

Posted May 20, 2014
We stayed. Here it was good clean and good. No problem. Very happy would recommend. It
3 out of 5
Recommended
for Everyone
by A verified traveler

Okay stay

Posted May 20, 2014
hot tub was ice cold all three nights we stayed, literally freezing.
3 out of 5
by A verified traveler

Posted May 20, 2014
No elevator in the building! Very small rooms. Older decor. Expensive restaurant (Chop) attached.
3 out of 5
Recommended
for Everyone
by A verified traveler from yellowknife

Good hotel

Posted May 20, 2014
It was alright. Good hotel and it was a little bit crowded for 4 people.