Ratings based on 603 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Great hotel, at a perfect location

Posted Sep 1, 2014
Cons: Free Wi-Fi! I think it's odd that a hotel like this would not provide complementary Wi-Fi in 2014!!!
It was a great hotel. The rooms were clean and perfect. Parking was a bit of a headache. Surprised that WIFI was not included in the room rate.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and comfortable

Posted Sep 1, 2014
The room was nice, clean and comfortable. I found the concierge a bit condescending. He kept making comments about booking it on Expedia. I also ordered late night room service and the food was okay, not great. Turkey wrap lacked flavour overall. Other than that I thought the property was beautiful and the bed was very comfy.
4 out of 5
Recommended
for Everyone
by A verified traveler from Red Deer, AB

Downtown Convenience

Posted Aug 29, 2014
Pros: The price, the staff, the rooms and the accessibility in a busy downtown area.
Cons: While there is a late night room service, there are no vending or snack areas available for late night.
We were attending a wedding in Edmonton and chose the Westin for its location and price. I was impressed with the staff and rooms. Very clean and comfortable rooms, quite large. The staff was helpful and accommodating. I would definitely stay here again and recommend this hotel to others.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2014
Overall good, check out was 1200 which is nice. Bed comfy, room clean
5 out of 5
Recommended
for Everyone
by A verified traveler

great air quality!

Posted Aug 25, 2014
I suffer from allergies and often struggle in hotels but not this one!
3 out of 5
Recommended
for Everyone
by A verified traveler

Adequate

Posted Aug 25, 2014
I was in an older room, carpets were worn n it was hard to regulate room temperature. Bathrooms are dated. Beds were very comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Aug 25, 2014
Great stay, until the surprise parking charge at check out!! Should have at least notified us at check in!!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Alberta

Nice and welcoming stay!

Posted Aug 25, 2014
It was a very comfortable stay with very friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Grande Prairie, AB

Nice hotel with great service

Posted Aug 18, 2014
We stayed at the Westin for 2 nights in August and recieved exceptional sevice from all the employees we came into contact with. The food at the restaurant in the lobby was fantastic and service was prompt. Valet is a little pricy @ $35/day but it was worth it to not have to search for parking especially with all the events that were happening in the area. Great stay - would recommend.
3 out of 5
by A verified traveler from Canada

Research the full cost

Posted Aug 18, 2014
I thought paying a little extra to be downtown was worth it until I discovered, too late, that - parking, even overnight on a weekend, was $29 - a hamburger costs $20.50, a salad $19 - internet is NOT free, at $10 per day Additionally, - king bed I booked was not available, instead I slept in a single - mattress may have been old, my sleep was not good, and I was quite stiff in the morning - check-in lineup took 20 minutes, with only 2 people on shift at 5pm Saturday afternoon The hotel is overall clean, and well presented, but the extras felt too much like a money grab. I ate dinner out and used my company phone for internet connectivity.