Ratings based on 312 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
92% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from Saskatchewan Canada

Good,,,,easy access to WEM

Posted Aug 28, 2014
Pros: near to WEM.....
Cons: Parking too small.....
Location: easy access to nearby places
Never encounter any difficulties, or problem in this hotel
2 out of 5
Recommended
for Everyone
by A verified traveler

Unclean, but convenient.

Posted Aug 27, 2014
The bathroom had hair on the floor and in the shower and the walls were dirty when we arrived. The air conditioner wasn't working any of the 3 nights we stayed.
4 out of 5
Recommended
for Everyone
by A verified traveler from Moose Jaw

Enjoyed being within walking distance to mall.

Posted Aug 26, 2014
Pros: The closeness to the mall without breaking the bank.
Cons: We enjoyed everything with our stay so I can't think of anything.
Location: The West Edmonton Mall was where we spent all our time.
We enjoyed being able to walk over to the mall at our leisure. We thought the rooms were comfortable and clean. It was more affordable which made it easier to enjoy our holiday. We would stay here again for sure!
4 out of 5
Recommended
for Everyone
by A verified traveler from Denmark

Nice hotel

Posted Aug 22, 2014
Edmonton was our last city in Canada before returning home after 5 weeks, so we mostly used this place for relaxing and packing, and this hotel was perfect for that. Nice, big beds, comfortable room and just a couple of minutes away from West Edmonton Mall, which we definitely used a lot those days. Therefore - this hotel was perfect for us! - and nice with the free parking and almost nice working internet connection. Thank you!
3 out of 5
Recommended
for Everyone
by A verified traveler from BC

Close to the mall..

Posted Aug 19, 2014
Pros: It was close to the mall, free wifi while your in the mall as well. I also like the underground parking.
Cons: The underground parking looks like it needed a clean up and better storage for that area.
Location: It's super close to the casino and that's the only reason why we stayed there.
It's a good hotel, has everything you need and it's super close to the mall.
2 out of 5
by A verified traveler from Alberta

1 nite stay. Not again.

Posted Aug 9, 2014
No parking. Noisy. No change at front desk. Would Not recommend to anyone.
2 out of 5
by A verified traveler from ft mac, ab

Close to mall but overpriced

Posted Aug 5, 2014
This hotel is close to the mall but far from convenient. For the price of the room there was nothing on site ( pool, resturaunt, gym) and they couldn't even provide bottles of water without an extra charge to the room, the bed sheets were not fitted sheets so any moving in bed at night caused the sheets to come off the bed (gross) and the mattess covers were the same deal. Can't say I would pay the 200 per night again to stay across the street from WEM.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient, close to west Edmonton mall.

Posted Aug 5, 2014
Pros: Location.
Cons: Fridge in the room could be provided.
Location: Lots of thing to do with the mall being so close.
Reasonable rate. Close to the Mall where our business had to be conducted at a much lower price than at FantasyLand.
4 out of 5
Recommended
for Everyone
by A verified traveler from Northern Alberta

Perfect location for West Edmonton Mall Shopping

Posted Aug 5, 2014
Pros: The staff are an asset to this hotel and the location is perfect if you are on the West end of the city.
Cons: Microwave could be added to the room and no cost for local calls.
Lady at the desk was awesome as she tried to solve a problem with our Expedia booking. Attitude of all staff was cheerful and helpful.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to the west edmonton mall

Posted Jul 22, 2014
Cons: The carpets need to be cleaned , the Odor in the elevator was very unpleasant
The stay was ok , for as new as it is it looks run down some but clean