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Reviews of Best Western Plus Edmundston Hotel

2.5 out of 5
Best Western Plus Edmundston Hotel
280 Boul Hebert, Edmundston, NB

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 1004 reviews" "
Rating 8 - Good. 250 out of 1004 reviews" "
Rating 6 - Okay. 56 out of 1004 reviews" "
Rating 4 - Poor. 34 out of 1004 reviews" "
Rating 2 - Terrible. 28 out of 1004 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

scot

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travwl alot. Always nice to stop here for the night.
Stayed 1 night in Apr 2024

10/10 Excellent

RONALD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff all were wonderful, especially at breakfast though. The property common areas were very tasteful snd expansive. The gym though was poor, only with a combination machine for weights
Stayed 1 night in Apr 2024

10/10 Excellent

jean

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Recently renovated. Nice facility. Good value.
Stayed 1 night in Apr 2024

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Needs a restaurant attached to it
Stayed 3 nights in Apr 2024

10/10 Excellent

Neil

Liked: Cleanliness, amenities
I stay there often and the quality and consistency of service is goood value for money. Location great too...
Stayed 1 night in Apr 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV picture quality was excellent. The breakfast is plentiful, a great variety of food. The bed and pillows were very comfortable. The staff are very pleasant
Stayed 1 night in Apr 2024

10/10 Excellent

JOHN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to find and easy to part van and trailer. very quick check in, thank you to you and your team
Stayed 1 night in Apr 2024

10/10 Excellent

Heather

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service
Great hotel. Under renovations but didn’t interfere with my stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Jim, Dartmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024

8/10 Good

Chris, Moncton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Thank you for having us! Sadly the pool was not open when we were there so we couldn’t use it. Mattress wasn’t very comfortable either but overall good stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large, clean room and comfortable bed. Walk-in shower and electric fireplace was a nice perk.
Stayed 1 night in Mar 2024

10/10 Excellent

Myra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful suite for excellent price.
Stayed 1 night in Mar 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff were excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Nancy

Stayed 1 night in Mar 2024

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and quiet. Would recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Christian

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

2/10 Terrible

Dale

Stayed 1 night in Mar 2024

10/10 Excellent

John

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would've enjoyed the hot pool, if we hadn't known. Anyway, they have a great breakfast and gorgeous lobby. Overall, I would like to stay once again
Stayed 1 night in Mar 2024

10/10 Excellent

melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. No problem at all
Stayed 2 nights in Mar 2024

10/10 Excellent

Brenton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent looking property, well maintained
Stayed 1 night in Mar 2024

10/10 Excellent

Clint

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got in late but the breakfast was excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Athol

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Great staff. My kids enjoyed the pool area. A very nice time!
Stayed 1 night in Mar 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice. Free coffee was very nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Whitley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean hotel. Loving the upgrades to the rooms.
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Our favourite stop on our way to Nova Scotia. So convenient to slip in and slip out and staff and facilities are really great. Only small issue we have is finding somewhere to walk the dog that isn’t muddy but we have not found any other spot in edmunston that is any better.
Stayed 1 night in Mar 2024

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! Thanks!
Stayed 1 night in Mar 2024

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing from check in to check out. Beautiful hotel, comfortable rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

Isabelle

Stayed 2 nights in Feb 2024

8/10 Good

Christie

Stayed 1 night in Feb 2024

10/10 Excellent

brittany

Traveled with family and small children, Traveled with pets
Liked: Amenities
Front desk was amazing! Booking online wouldn’t allow me to add my Dog, when I let the front desk know they said there was no issue with switching the room around.
Stayed 1 night in Feb 2024

8/10 Good

J-P

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The renovations are really nice. The equipment in the fitness room needs to be upgraded
Stayed 1 night in Feb 2024

10/10 Excellent

Sukhpreet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services & staff thank you
Stayed 1 night in Feb 2024

4/10 Poor

Janet

Stayed 1 night in Feb 2024

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff! The free breakfast was very good. Thank you!
Stayed 1 night in Jan 2024

8/10 Good

Jennifer

Stayed 1 night in Jan 2024

10/10 Excellent

france

Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Liked: Amenities
Nice dog friendly environment
Stayed 1 night in Jan 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the highway, restaurents, the ski hill, shopping
Stayed 1 night in Jan 2024

6/10 Okay

Francis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed Customer
I took a tri to Ottawa to see family. I stayed at this property on Jan. 8th going and Jan. 18th coming back. On my return I was disappointed that I was not able to park in a handicapped parking because non handicapped customers had taken the spots. I therefore parked in the closest spot I could which was Tesla charging spot. I advised the front desk clerk but later that evening was asked to move to make room for electric cars. I was upset that EV cars took priority over handicapped customers. Also, why do EV cars get free charging? You don't provide free gasoline or desel fuel. Second issue is the heating system in the rooms turns on and off all night waking me with the noise of the fan next to the bed.
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Stayed 1 night in Jan 2024

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the cozy bar at the hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Drew, Upper coverdale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay nice clean updated room.everything was in good condition. Bed was comfortable .
Stayed 1 night in Jan 2024

10/10 Excellent

Aaron

Traveled with family and small children, Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024