Ratings based on 103 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
96% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from Auckland

great hotel handy to central Port Vila

Posted Sep 21, 2014
Pros: location, easy walk to central Port Vila, helpful staff, great breakfasts
Cons: airconditioning was playing up a bit
Location: very close to central Port Vila, tourist activities nearby, harbour cruises, and scuba, main market a 5 minute walk away.
Very pleasant stay. The staff were very helpful.
4 out of 5
for Everyone
by A verified traveler from Brisbane

Excellent food, friendly staff.

Posted Sep 11, 2014
Pros: The food is excellent, the staff are very friendly and the rooms are kept clean. Third floor or above harbour side is good.
Cons: The towels were old, grey and dingy compared to the pool towels which were striped and fluffy. Fortunately they were changed daily.
Location: Chill restaurant is excellent and if you fancy a snack or French pastry Au Peche Mignon is really nice. Jill's Cafe is good for a sandwich.
Second visit to Vanuatu but this time we hired a taxi (as opposed to a bus) and drove round the island. Our driver Stanley was informative and took us to the Secret Garden which we enjoyed. A great way to see the island as you can stop wherever you want and not be dictated by a tour group. Port Vila is run down in places but the colour and vibrancy of the Vanuatu people makes for a good holiday experience.
5 out of 5
for Everyone
by A verified traveler from sydney

Very comfy

Posted Sep 10, 2014
Location, staff, food r good enough. Just one thing not really good is breakfast Egg Scamble.. it was so bad...
4 out of 5
for Everyone
by A verified traveler from NZ

Good location and close to town

Posted Aug 26, 2014
Pros: Great customer service. Good handy location.
Cons: Hotel maintenance could be improved (exterior of the hotel looking rather shabby, particularly from the front).
Location: Near to main shopping area, 24 hour market, sunset harbour cruises. All tours picked us up from the hotel lobby.
Really enjoyed our stay. All the staff went out of their way to be friendly and helpful (excellent customer service). We enjoyed all the meals we had from the restaurant. Very pleasant pool and bar area along the waterfront. Some aspects of the hotel starting to show age and in need of maintenance. Also found it very difficult to connect to wifi in our room (we could connect fine on our balcony, in the lobby or by the pool though.
4 out of 5
for Business Travelers
by A verified traveler from Napier, New Zealand

Fab views of the Bay

Posted Aug 26, 2014
Pros: The views from the pool and our balcony
Cons: May need some refurbishment shortly
Location: Brewery bar across the road. Tourist information etc nearby. Markets and supermarkets very close.Very central.
Situated in a great spot with lovely views over the Bay and lots of sea traffic to watch. Close to shops and restaurants. Lots of places to lounge around poolside and overlook the bay or enjoy from your own balcony. The Casino had a seedy element to it unfortunately but I am not a gambler so this wasn't a major concern.
4 out of 5
for Couples
by A verified traveler from Sydney

Good location close to all facilities

Posted Aug 22, 2014
Pros: The central location was good, close to shops and markets
Cons: Room air conditioning did not cool sufficiently.
Location: Shops, markets, easy to find taxis and local buses and water taxis.
The hotel was good value for money with pleasant helpful staff. Food and beverages were a good standard.
3 out of 5
for Everyone
by A verified traveler

Good location

Posted Jul 31, 2014
Pros: Central location, staff, casual atmosphere
Cons: hotel directory not updated, password change not passed on residents, happy hour only on Fridays with low discount price on drinks, no free tapas
Location: close to most activities, hotel pick ups to tour launch
Close to tour facilities and restaurants, market etc. Staff are genuinely friendly and eager to please. Taxi drivers are a bit pushy but good value for short trips. Plenty of local bus/vans to anywhere local for 150vt. Most restaurants are within easy walking distance. Favorite watering hole was the Anchor Hotel, nice views across the bay.
4 out of 5
for Everyone
by A verified traveler from Sydney

Great price, great view

Posted Jul 7, 2014
Pros: Friendly staff and great views
Cons: Upgrade the facilities just a bit; its starting to look tired.
Location: On the main road, but quiet, close to shops, transport.
Terrific hospitality, very friendly staff and great food. Not exactly 4 star as I know it to be, but very nice just the same. Would definitely recommend.
5 out of 5
by Liliane from Thailand

Perfect location and beautiful view

Posted Jun 16, 2014 on Hotels.com
Arriving a little late, the dinner service was incredibly slow but the days after quite normal and very friendly.The room was very nice with a balcony and view on the swimming pool and the harbour.I will certainly come back and highly recommend this hotel.
4 out of 5
for Everyone
by Suresh from Sydney

Convenient hotel closer to town

Posted May 25, 2014
Pleasant stay, very friendly staff especially in the restaurant. Excellent buffet breakfast, great restaurant with stunning views.