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Reviews of The Havannah Vanuatu - Exclusively for adults

4.5 out of 5
The Havannah Vanuatu - Exclusively for adults
Samoa Point, Port Vila, Samoa Point, Efate

Reviews

9.8

Exceptional

Rating 10 - Excellent. 117 out of 134 reviews" "
Rating 8 - Good. 14 out of 134 reviews" "
Rating 6 - Okay. 2 out of 134 reviews" "
Rating 4 - Poor. 1 out of 134 reviews" "
Rating 2 - Terrible. 0 out of 134 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from The Havannah Vanuatu Team on Apr 3, 2024
Thank you for the lovely review. We hope we can welcome you back again soon. Cheers Team Havannah

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful - quiet, relaxing and great food. The staff are just so welcoming, friendly and attentive. The only thing that has marred our stay is the inaccurate information provided by QANTAS in this deal for travel to and from Vanuatu. This false advertising has caused a lot of stress, as we were meant to fly direct from Sydney as advertised but instead were diverted and left stranded in Auckland for three days due to last minute flight cancellation then had flights to get us home cancelled as well. Spending hours on the phone to Qantas and getting no help from them, paying extra$$ for new flights has made this holiday hard to enjoy as it was intended. And we know others here from Australia have experienced the same ordeal. Fly Virgin only to Vanuatu!
Stayed 7 nights in Mar 2024
Response from The Havannah Vanuatu Team on Mar 25, 2024
Thank you Lisa. Despite your flight troubles, we are glad you enjoyed your stay with us and we hope we can welcome you both back again one day. Cheers

10/10 Excellent

Russell James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property for a relaxing and romantic getaway
Stayed 9 nights in Feb 2024
Response from The Havannah Vanuatu Team on Mar 25, 2024
Thank you Russell. Hope to see you again one day. Cheers

8/10 Good

Stefan

Stayed 3 nights in Apr 2023
Response from Team Havannah on Apr 19, 2023
Thank You Stefan

10/10 Excellent

XIAOGANG

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023
Response from Chris on Mar 14, 2023
From all of our team at The Havannah Vanuatu, thank you for your lovely review. We hope we can welcome you back again one day. Tankyiu tumas

10/10 Excellent

Mark

Stayed 2 nights in Dec 2022
Response from Chris on Dec 31, 2022
Thank you Mark. We hope we can welcome you back again soon.CheersHavannah Team

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax
A great place to relax with friendly staff, great swimming, quiet retreat. The food was excellent and the staff friendly and obliging.
Stayed 2 nights in Oct 2022

10/10 Excellent

Katarzyna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the most beautiful property we every stayed in on so many levels. The grounds, water sports and the accommodation is beautiful and spotless clean. The dining is plentiful and delicious - each meal crafted perfectly. And then there are the most beautiful people who were looking after us- everyone is caring, most friendly and very generous. We feel honored and prviiliged to stay at Havannah and will be returning!
Stayed 4 nights in Jul 2022
Response from Chris on Jul 27, 2022
Hi there Katarzyna, thanks so much for your very kind words: we'll pass your comments onto all the team. We sincerely hope you'll visit us again in the not too distant future. Again, thank you. Cheers

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Havannah is a slice of paradise. My friends and I recently celebrated my birthday at the Havannah. The staff surprised me with a birthday song and a special cake. We had two lagoon pool villas. The rooms were clean and impressive. The staff at the Havannah are for me what makes it a 5***** establishment. So friendly, attention to details, and really welcoming. Shout out to Max, the dingy driver, John, Ron and Lily. They served us well and indulged our every request. The all day light menu and a la carte menus were scrumptious and full of variety. Special mention to the pan fried prawns. Oh la la it’s like waking up in heaven. The ladies that do the spa treatments are amazing too. I really recommend the full body relaxation massage. The picnic and sunset cruise is a definite must do too. Thank you so much for making my 40th birthday amazing and memorable. I will definitely be back. Shout out to Natalie, Anne, Liz and James for managing and running the place so well.I
Stayed 3 nights in Mar 2020
Response from James on Mar 17, 2020
Thank you very much for your kind review :) Very happy you got to experience & enjoy all we have to offer, I'll be sure to pass on your regards to Max, Jon, Lilly & Ron Was a pleasure hosting you and your friends. We hope to Welcome you back soon :) Kind regards, James

10/10 Excellent

Sarah, Brisbane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about The Havannah Vanuatu was exceptional. We can not recommend this place enough. It exceeded our expectations. Worth a visit.
Stayed 5 nights in Jan 2020
Response from The Havannah team on Mar 2, 2020
So glad you visited and had a great time. Lukim yu.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, great value for money. Couldn’t be happier with our trip.
Stayed 3 nights in Jan 2020
Response from The Havannah Team on Mar 2, 2020
Thank you and hope to see you back again.

6/10 Okay

Jo, Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I became sick due to a parasite from contaminate food or water so whilst I thought it was a nice resort, that didn’t bode well. Also, I think it needed to be mentioned that all drinks including juices, soft drinks and sparkling water had to be purchased for the duration of the stay and were not included.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019
Response from The Havannah Team on Jan 5, 2020
Thanks so much for your lovely comment. We are thrilled that you enjoyed your time with us. Please do come back and stay with us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment 3 nights a week was fantastic. Youshua Shing was AMAZING
Stayed 9 nights in Dec 2019
Response from Liz on Dec 13, 2019
Great feedback. We think he is amazing too.

10/10 Excellent

Wonderwad, Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Havannah was incredible. The location is beautiful, not too far, very relaxing, stunning views every day. The rooms are so luxe. The staff were fantastic - so friendly, warm and generous. Nothing was a hassle and they made us feel very welcome and cared for.
Stayed 4 nights in Dec 2019
Response from Liz on Dec 13, 2019
So happy you felt relaxed. Thank you for taking the time to review us.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing resort. The staff were fantastic and made us feel very special. Beautiful place and we will be back.
Stayed 4 nights in Dec 2019
Response from Liz on Dec 13, 2019
Thank you very much for sharing your experience with us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so relaxed, staff were amazingly friendly and know how to make you feel special. Truly amazing time!
Stayed 3 nights in Nov 2019
Response from James on Nov 29, 2019
Hi, Thank you very much for your kind review. We are very happy you had an amazing time with us :) Hope to see you back here soon & keep the good times rolling. Kind regards, James

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real paradise!
Stayed 7 nights in Aug 2019
Response from Team from The Havannah on Oct 9, 2019
Thank you please come back again soon.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top shelf resort in a beautiful location. Small number of guests adds a strong personal feel to the resort. Owners and all staff are first rate in customer service. Great place to swim, snorkel or laze around the pool. Lots of other activities and tours on offer to get a good sense of culture and history of Vanuatu
Stayed 3 nights in Aug 2019
Response from Liz on Aug 7, 2019
We very much appreciate your comments. I will certainly share your thoughts with our wonderful staff. Thank you, tangyiu, merci.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vanuatu Delight
Greg & Liz are delightful hosts and the staff are extremely considerate in everything they do. The suite we stayed in was overlooking a beautiful stretch of water with other islands not very far away and provided a great home-base for a week of relaxation. The Havannah's chef is also to be congratulated as we didn't have a meal that was not too our liking. This resort is definitely worth your time visiting and we were saddened to leave and hope to be returning in the near future.
Stayed 7 nights in Jul 2019
Response from Liz on Jul 17, 2019
Dear Peter, thank you for your lovely words. We certainly try our very best and hope you are coping ok with post holiday blues. Lukim yu bakegen lo Vanuatu.

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with all meals included means you can fully relax without constantly checking prices. The meals are of an extremely high standard and always delicious. If you are still hungry, the light meals menu is available all day with tapas options as well as larger meals e.g. burgers, fish etc.
Stayed 6 nights in Jul 2019
Response from Liz on Jul 12, 2019
Thank you very much for your lovely review.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2019
Response from Sales Department on Jul 10, 2019
Thank you

10/10 Excellent

Trish, Melbourne AU

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place with excellent staff and service. Great location and the perfect place to truly relax and enjoy Vanuatu. We will definitely be back.
Stayed 7 nights in Jun 2019
Response from Sales Department on Jul 10, 2019
Thank you

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Location superb. Staff so friendly and helpful. Gorgeous gardens and landscaping along with fabulous villas Mosquitoes can be a problem and a few members of staff need deodorant
Stayed 4 nights in Jun 2019
Response from Sales Department on Jul 10, 2019
Thank you

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and management were amazing. The resort is beautiful and the food is of an incredible standard.
Stayed 5 nights in May 2019
Response from Sales Department on Jul 10, 2019
thank you

10/10 Excellent

Michelle, Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location and rooms. Genuine, fun and friendly staff who make such a big effort to make your stay amazing. The food is beautiful and lunch/ dinner menus change every day. Loved eating on the jetty and the private beach dinner with bonfire! Really enjoyed the infinity pool, sunsets and catamaran cruise. Overall, highly recommended resort and can’t wait to go back again one day! Massive thanks Peter, JoJo and all the fabulous staff at The Havannah :)
Stayed 5 nights in May 2019
Response from Sales Department on Jul 10, 2019
thank you

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best property on the island, food was excellent, staff were very good. all the free water sports gear was a nice touch.
Stayed 3 nights in May 2019
Response from Sales Department on Jul 10, 2019
thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Staff were exceptional. Food was very good quality and resort was spectacular
Stayed 3 nights in Mar 2019
Response from Chris on Apr 2, 2019
Thank you for your lovely comments. Please do come back and stay with us again soon.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the place was amazing. Staff very friendly. Greg the owner was also around if you needed anything. Great experience.
Stayed 7 nights in Mar 2019
Response from Chris on Apr 2, 2019
Thank you so much for your kind words. Please do come back and visit us again soon.

10/10 Excellent

Verified traveler

Stayed 4 nights in Mar 2019
Response from Chris on Apr 2, 2019
thank you

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Team Havannah on Feb 20, 2019
Thank you so much for your positive review. We look forward to welcoming you back to The Havannah Vanuatu one day soon.

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2019
Response from Chris on Apr 2, 2019
thank you

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from Chris on Apr 2, 2019
thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location with crystal clear waters and great sunsets. Staff are very friendly and efficient. Villa was well appointed, comfortable bed with a great view across the harbour. Food was very nice, though expensive and the selection isn't large. To be expected though, the location is isolated and transport links in the area aren't great. Is an adults only resort and with its small capacity, you can be assured of your personal space being respected and quiet being assured. Great place for a relaxing, indulgent holiday for couples.
Stayed 6 nights in Jan 2019
Response from GM on Jan 29, 2019
Dear Anonymous, Thank you for your kind review of the Havannah. We are very pleased to hear that you enjoyed your stay with us and the service from our beautiful team members. It is also great to hear that thought the food was nice with our daily changing menu's. We do hope we will see you again and do look forward to welcoming you back to the Havannah Vanuatu. Regards, Daniel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing holiday. Extremely private and welcoming resort. Beautiful staff in a stunning location. We will definitely return.
Stayed 5 nights in Jan 2019
Response from Chris on Jan 17, 2019
Thank you so much for your very kind review. Please do come back to Vanuatu and stay with us again some time in the future. Warm regards The team at The Havannah Vanuatu

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2018
Response from Chris on Jan 17, 2019
thank you for your review. Warm regards The team at The Havannah Vanuatu

10/10 Excellent

Anna, Forster, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous resort - spacious and very comfortable rooms, beautiful gardens and private day beds, delicious food, an array of activities on offer (snorkelling/fishing/kayaking/bike riding/local village visit/massages) and the most friendly, hospitable, caring local staff. We had an unforgettable week!
Stayed 7 nights in Oct 2018

10/10 Excellent

Sarah, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensational! Deluxe Waterfront Villa with private pool, suspended daybed, ocean access, and bbq is absolute luxury. The food was delicious and changed daily. Staff were extremely pleasant and warm. This one will be hard to beat!
Stayed 3 nights in Oct 2018

10/10 Excellent

Tumbleweed, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel relaxed and casual, managers are great
Stayed 2 nights in Oct 2018

8/10 Good

tumbleweed, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxed elegant place in wonderful location
2nd visit just as good, prices for food are a bit steep
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the best hotel I have ever stayed in! So amazing, the food & staff are excellent quality! If you are looking for a peaceful, relaxing oasis make sure you book this hotel. The room was super clean, staff always say hello and smiling, food was top quality and water sports access was also great. This is now my favourite hotel in the world! Thank you to all the staff for making this the best trip!
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, waterfront rooms have fantastic views and ambience. Restaurant has fine quality food with lots of variety. Plenty of water sports. Staff are very friendly. Only thing I would expect in an expensive hotel like this is at least a small gym amenity. Overall excellent for a truly relaxing holiday.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort in an amazing paradise, but what made this resort so memorable was the staff and our interactions with them. They were all so helpful and friendly. A couple of the staff that we meet had a great sense of humour that we shared a few laughs with, it made it just that much better. When we return to Vanuatu we wont stay anywhere else.
Stayed 2 nights in Aug 2018

10/10 Excellent

Vas, Adelaide

Island paradise
This resort was a wonderful example of luxurious accommodation, scenic surrounds, fabulous food at the restaurant, and polite courteous staff. The villas are well appointed, private and beautifully maintained. The views are very picturesque and easily accessed by all guests. It is a wonderful place to relax and recharge the batteries.
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2018

10/10 Excellent

David&Athalie, Canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing and friendly place to stay
We went to The Havannah to celebrate our 50th wedding anniversary. The staff made every effort to greet you personally by name and enjoyed helping you get the best out of your stay the enjoyed their work. The seaside villa we had was perfect. We indulged ourselves with a massage, a romantic dinner on the pier and a picnic on a secluded beach on a neighbouring island. The opportunities for snorkelling, swimming in our plunge pool and relaxing on our deck were readily available. We organised to do a sunset cruise, go fishing and visit the turtle farm. We took the resort bus into Port Vila to do shopping and snorkel at Hideaway Island. The meals in the restaurant were excellent and the entertainment provided on two occasions was top class. We decided the we must return in the future.
Stayed 7 nights in Jun 2018
Response from Daniel on Jun 29, 2018
Dear David&Athalie. From all os at the Havannah, thank you for leaving a lovely review. it is great that ou enjoyed your stay with us and we will lokk forward to your return to the Havannah, Vanuatu. Regards, Daniel

10/10 Excellent

James, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing paradise
The minute we arrived at Havannah, we knew we were in for a super relaxing holiday. The reception staff were friendly and immediately put us at ease. The beachfront bure was amazing with own plunge pool, swinging day beds and views over the Havannah harbour. The breakfast was delicious with a full varied menu. We enjoyed unlimited use of the catamaran, snorkelling and stand up paddleboards. Kayaks were also on offer. all the staff including the cleaning, and gardern staff are friendly and happy. A holiday to remember forever.
Stayed 6 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect location - Terrible service/food
Everything was excellent except the service of food and beverages. While the staff were lovely, everything took about an hour or more to come out making for very long meals. And when it arrived it was below average. (Not worth the wait). The included picnic was wonderful (best meal too), the facilities were clean and the available equipment was excellent- standup paddle boards, snorkeling equipment, kayaks etc. Best sunset I have seen! For these reasons I would stay there again. I would recommend this place to people with the tip of going elsewhere for meals.
Stayed 4 nights in Mar 2018

10/10 Excellent

carly, sydney, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Such a relaxing idyllic place, the lagoon pool villa was Beautiful. The snorkelling just out ftont of the resort was amazing. Only downside it’s a bit isolated
Stayed 5 nights in Dec 2017