Ratings based on 57 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
54% of guests recommend
2.9 Room cleanliness
3.4 Service & staff
2.8 Room comfort
2.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from A, Illinois

Mediocre Hotel

Posted Aug 26, 2014
It's right by the expressway which is convinient but wish the windows weren't so big and in the front entrance of the room made me feel uncomfortable and insecure. The shower curtain was also moldy and dirty didn't appreciate it one bit.
3 out of 5
by A verified traveler from Belleville

Close to all the stores

Posted Jul 28, 2014
It was ok. Next time I will spend the extra $10 for holiday inn.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2014
We were road weary travelers. This motel is nothing to write home about. It was a bed to get some rest in, nothing spectacular.
1 out of 5
Recommended
for Personal Event
by HEIDI from MORRISON,IL

HORRIBLE

Posted Apr 8, 2014 on Hotels.com
IT WAS THE WORST HOTEL I EVER BEEN TO. THE ICE MACHINE WAS BROKEN SO THEY TOLD US WE HAD TO GO TO THE DAYS INN NEXT DOOR JUST TO GET ICE!!!!! THE POOL IS NON USEABLE/BROKEN. BUT IF YOU WANTED TO USE EXCERC ISE EQUIPMENT YOU HAD TO GO TO DAYS IN FOR THAT TOO.RIDICULOUS I BOOKED 2 ROOMS ONE FOR ME/HUBBY OTHER FOR PARENTS.. THEY WERE SO FRIGHTENED BY THE OUTSIDE ACTIVITY FROM OTHER HOTEL OCCUPANTS WE ACTUALLY LEFT WITHIN AN HOUR OF CHECKING IN. THE PEOPLE WERE DRINKING AND DOING OTHER ILLEGAL ACTIVITY OUTSIDE MY PARENTS ROOM! THE ROOMS WERE ABSOLUTELY FILTHY, TOILET BROKEN AWAY FROM WALL,HORRIBLE FILTH ON BATHROOM DOOR. I WOULD RECOMMEND THAT NOONE AND I MEAN NOONE STAY HERE ESPECIALLY IF YOU VALUE YOUR HEALTH!
Comment from Hotel Management
Jun 21, 2014 by Guest service managment, Hotel Management
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
3 out of 5
Recommended
by TS from Effingham, IL

Could of been better

Posted Apr 1, 2014 on Hotels.com
Not the best hotel in the area, but it was fairly clean and served its purpose. Toilet was in operable during my stay.
Comment from Hotel Management
Jun 21, 2014 by Guest service managment, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We will try our best to provide best service to all our guest. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
Recommended
by A verified traveler

close to Effingham Performance Center

Posted Feb 15, 2014 on Hotels.com
It was warm and the bed was very comfortable. We could control the heat and it was nice and clean and quiet! We would stay again!
Comment from Hotel Management
May 17, 2014 by Guest service managment, Hotel Management
We are so happy you enjoyed your stay with us! That is what our business is all about. Thank you for giving us the opportunity to serve you! Thank you for your loyalty to us and spreading the word! we will look forward to meeting you on your next visit!!!!!!!!!
3 out of 5
by Tom from Florida

Hotel Needs Help.

Posted Jan 16, 2014
The hotel stay was less than perfect but when you have a snow storm you take what you can. First since I made and prepaid thru Expedia the front desk was having terrible time w/Expedia's acct. Then of the five days I was there I had to go down to front desk 4 out of 5 nights to get the key card activated because it would'nt open my room. The TV worked only part of the time the rest of the time you had a horizontal line across screen and rest of screen was black. The showerwater supply as far as hot n cold water left a great deal to be desired as far as amount of water and control of temperature. The ownership has already has been written up for building construction violations for example metal stairway is falling apart and second floor walkway is crumbling so I definitely will not darken there doorway or front desk.
Comment from Hotel Management
Mar 10, 2014
Dear guest ,Thank you for taking the time to tell us about your experience. We are very sorry to hear that your stay was unpleasant. We are working towards major updates to this property. Our plan is to start renovating this facility. Hope you will give us one chance to serve you again the future. Once again sorry.
2 out of 5
Recommended
for Families
by J from Chicago

Unsafe, yet better than driving into a ditch

Posted Jan 11, 2014 on Hotels.com
We had no choice but to get off the icy road and stop at a hotel. The stairways and walkways were covered in ice and snow and extremely dangerous. The door of the room had huge gaps around it where light was shining in and a cold draft was overpowering the weak room heater. There was a red crust on the carpet by the bed that I fear might have been vomit.
Comment from Hotel Management
May 17, 2014 by Guest service managment, Hotel Management
Thank you for telling us about your stay. I have carefully read your review and understand your concerns. I want to apologize for your unsatisfactory stay and assure you we have addressed the issues. I have talked to my housekeeping staff to discuss a better procedure for getting better appearance. I have also told my maintenance staff on the location to work on room. Please accept my apologies. The next time you are at our location, Thank you for voicing your concerns so we can better serve you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 5, 2013
Comment from Hotel Management
Mar 10, 2014
Thank you for your four star!!!!!!!!!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value

Posted Nov 5, 2013
Everything was good except water pressure in shower.
Comment from Hotel Management
Mar 10, 2014
Thank you for staying with us and posting a review for us. We already can't wait for you to stay with us again! I am so glad that you had such a wonderful stay with us and were able to enjoy. And the same time really sorry for the low water pressure.