Outdoor pool, sun loungers

Reviews of Vert Eilat

Vert Eilat
North Beach, Eilat

Reviews

8.4

Very Good

Rating 10 - Excellent. 21 out of 40 reviews" "
Rating 8 - Good. 11 out of 40 reviews" "
Rating 6 - Okay. 4 out of 40 reviews" "
Rating 4 - Poor. 2 out of 40 reviews" "
Rating 2 - Terrible. 2 out of 40 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

HANNAH

Liked: Room comfort
Stayed 4 nights in Sep 2023

2/10 Terrible

Orit

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to improve
No electricity for several hours in the 40 degrees in Eilat / August. Only 2 elevators out of 5 worked. (2 in Shabbat mode and one out of order)
Stayed 2 nights in Aug 2023

10/10 Excellent

Amir

Stayed 2 nights in Jun 2023

6/10 Okay

?????

Stayed 4 nights in May 2023

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious room, great view, wonderful breakfast
Stayed 6 nights in Mar 2023
Response from Shachar Biran on Apr 19, 2023
Dear Nadia,Thank you kindly for these war, words. I appreciate your feedback. Warm greetings,Shachar BiranGuest Relations Manager.

4/10 Poor

AMIT

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Everything looks very old, not as described in the pictures! The hotel’s room are stinky , but mostly the shower smells like sewage! Unfortunately I had to be out of the hotel all day in order to enjoy Eilat !! I didn’t got value for my money .
Response from Shachar Biran on Dec 5, 2022
Dear Amit,Thank you for taking the time to share your comments. We are working all the time to update and maintain our service and all comments are helpful.I am sorry that some aspects let you down and I hope to have another opportunity to welcome you back and I will make sure your stay will be fantastic. My regards,Mrs. Shachar Biran

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from שחר בירן on Nov 14, 2022
אלכס היקר, תודה על המשוב החיובי והמפרגן. אשמח לראותך שוב בין אורחינו החוזרים. בברכה,

10/10 Excellent

noam

Stayed 2 nights in Aug 2022
Response from Shachar Biran on Sep 2, 2022
Dear Noam,Thank you for taking the time to share your insights.Looking forward to welcome you back.Best regards,Mrs. Shachar Biran

10/10 Excellent

Avshalom

Stayed 3 nights in Aug 2022
Response from Shachar Biran on Sep 2, 2022
Dear Avshalom,Thank you for taking the time to give us feedback on your stay.Best Regards,Mrs. Shachar Biran

10/10 Excellent

Amiel

Stayed 3 nights in Jun 2022

10/10 Excellent

lior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from שחר בירן on Jul 12, 2022
ליאור היקר, תודה רבה על המשוב המפרגן והניקוד הגבוה.

8/10 Good

Moshe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a beautiful view from our room
Stayed 2 nights in Jun 2022
Response from Shachar Marnin on Jul 1, 2022
משה שלום, תודה על שיתןף תמונות המקסימות מהחדר במלון.

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2022
Response from Shahar Biran on Jul 1, 2022
שלום, תודה רבה על הדרוג הגבוה. בברכה, שחר בירן

10/10 Excellent

Ofir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best hotel in eilat
the best hotel in eilat. love it!!! the food is perfect i will go ther again
Stayed 2 nights in Dec 2021
Response from Shachar Biran on May 8, 2022
Dear Ofir, Thank you for sharing your experiences of our hotel. I an happy you enjoyed your stay at Vert Eilat. We'll be waiting to welcome you back. Regards, Mrs. Shachar Biran

10/10 Excellent

Ofer

Stayed 2 nights in Apr 2022
Response from Shachar Biran on May 8, 2022
Dear Ofer, Many thanks.I am pleased to see that you enjoyed your stay. Regards, Mrs. Shachar Biran

8/10 Good

doron

Stayed 2 nights in Apr 2022
Response from Shachar Biran on Apr 25, 2022
Dear Doron, Thank you for sharing your experiences of our hotel. I am happy you enjoyed your stay . looking forward to welcome you back. War, regards, Mrs. Shachar Biran

8/10 Good

Itay

Stayed 2 nights in Apr 2022
Response from Shachar Biran on May 8, 2022
Dear Itay, Thank you for your review . Looking forward to see you again in our hotel. Warm regards, Mrs. Shachar Biran

10/10 Excellent

bernard

Stayed 2 nights in Mar 2022
Response from sarit klauda on Mar 8, 2022
Dear mr. bernard Thank you for choosing to stay at the Eilat Vert hotel and we are appreciate your feedback We will be happy to see you in our returning guests your sincerely

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Guest Relations Manager on Jan 31, 2022
Dear Guest, Thank you for choosing to stay at Vert Eilat Hotel and your high score. I am happy to reed you had a wonderful vacation! Warm regards, Ola Ogbah Guest Relations Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2021
Response from Ola Ogbah - Guest Relations Manager on Dec 7, 2021
Thank you for your high score!! It means a lot to us.

10/10 Excellent

Artiom

Stayed 2 nights in Nov 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff
Stayed 1 night in Oct 2021
Response from Guest Relations Manager on Nov 8, 2021
Dear Guest, Thank you for taking the time to share your insights; we are working all the time to update and maintain our service standards. I am happy that you enjoyed our level of service and overall hotel services. Looking forward to welcome you again. Warm regards, Mrs. Ola Ogbah Guest Relations Manager

4/10 Poor

Ran

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not clean. Old and broken furniture stains on the carpet. Breakfast was ok.
Stayed 1 night in Oct 2021
Response from Guest Relations Manager on Nov 8, 2021
Dear Ran, We were extremely concerned to hear about your experience with Vert Eilat Hotel. This kind of experience is unacceptable and is most definitely not what Vert is about. We must sincerely apologies and can assure you that we are taking severe action. In the next two months we will be renovating our standard rooms so our guest will be able to enjoy their stay with us. Thank you for taking the time to give honest feedback so as to ensure we can correct and ensure this never happens again. Warm regards, Ola Ogbah Guest Relations Manager

8/10 Good

orit

Liked: Cleanliness, staff & service, room comfort
ארוחת בוקר טובה ומגוונת. בריכה טובה הצוות אדיב, קיבלנו חדר , באגף שעדיין לא עבר שיפוץ, החדר היה מרווח אבל ישן,
Stayed 3 nights in Oct 2021
Response from PR Manager on Oct 26, 2021
אורית שלום, תודה על שבחרתם להתארח במלון וורט אילת ותודה רבה על המשוב החיובי והמילים המשבחות. כמה כיף לראות כי נהניתם ,אנו עושים את מירב המאמצים כי כל אורחינו יהיו שבעי רצון ומשמח לראות כי נהניתם מכל מתקני המלון. נשמח לראותכם גם בעתיד בין אורחינו. בברכה, אולה אוגבך מנהלת קשרי אורחים

8/10 Good

Eli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel in terms of rooms, facilities, staff. I was very disappointed to get a room without sea view and without balcony although I upgraded from standard to deluxe room with full price. A nice reminder why not to choose hotels in Israel, you pay much you get less.
Stayed 2 nights in Oct 2021
Response from Ola Ogbah on Oct 17, 2021
Dear Eli, Thank you so much for taking the time to give us feedback on your recent stay. We are so pleased that you enjoyed the facilities and that our wonderful team treated you well. As a team, we are committed to achieving 100% guest satisfaction and appreciate comments such as yours’ as a powerful wake-up call on areas where we need to do a better job. I am sorry that we did not meet your expectations on your room. The room that was booked is Deluxe room, there is always an option to book a Deluxe room with balcony. Thanks once again for taking the time to let us know. Best regards, Ola Ogbah Guest Relations Manager

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice location
Stayed 3 nights in Jul 2021
Response from Ola Ogbah on Aug 1, 2021
Dear Guest, Thank you for choosing to stay at Vert Hotel Eilat and mentioning our great location! Warm greetings and I'be waiting to host you again. Ola Ogbah Guest Relations Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great Staff!!
Amazing staff!! We had some trouble checking in due to a complication with our "Covid green pass" and one of the staff members/managers (her name is Merav) was so helpful!! She even sent us up a bottle of wine during our stay...
Stayed 1 night in Apr 2021

8/10 Good

guy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Jehad

Stayed 4 nights in Aug 2020

10/10 Excellent

oren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Stayed 1 night in Jul 2020
Response from Ella Lis on Aug 9, 2020
Dear oren, Thank you for your lovely feedback to our renewed hotel, especially in this challenging times of COVID-19. i hope to see you again soon for another perfect vacation. Ella Lis, Guests Relations Manager.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect views of the marina and Bay. Wonderful room with door opening wide onto balcony
Stayed 1 night in Mar 2020
Response from Ella Lis on Mar 12, 2020
Dear Guests, Thank you for the lovely feedback. I hope to see you again soon, Ella Lis Guest Relations Manager.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While the check in, we weren’t told about the hotel was undergoing renovations. If we knew that we wouldn’t stay there. There was a loud noise starting at 8 am! In addition, we put “do not disturb” sign the night before, and couldn’t lock the door from the inside cause it was unlock-able. Unfortunately we woke up finding a stranger man in our room. When we complained about that, the manager said that’s our problem, because we could lock the door and could prevent him to get in. That disrespect of our privacy was a shame as a manager response. I must say, that’s a lie. Cause every hotel I stay I lock as I get in the room, and there wasn’t a lock in there. And there were a woman hairs on our sheets.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Ella Lis on Jan 24, 2020
Dear Guests, Thank you for your feedback. it is always nice to read a review on a perfect vacation :) I hope to see you again soon for another great vacation. Ella Lis, Guests Relations Manager.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deserves 5 stars. Amazing for the price. Surprised it’s not rated perfectly.
Stayed 2 nights in Jan 2020
Response from Ella Lis on Jan 6, 2020
Dear guests, Thank you for your lovely feedback to your renewed hotel. we believe that every vacation should be like yours, with variety buffet, kind and professional staff, breathtaking view etc. i hope to see you again soon for another perfect vacation, Ella Lis, Guests Relations Manager.

10/10 Excellent

nisim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jan 2020
Response from Ella Lis on Jan 5, 2020
Dear nisim, Thank you for your lovely feedback to our renewed hotel, we are making sure that every vacation will be excellent like yours, starting from our variety buffet, renewed rooms, pampering swimming pool, breathtaking view etc. I hope to see you again soon for another perfect vacation, Ella Lis, Guests Relations Manager.

6/10 Okay

Reggie

Stayed 2 nights in Nov 2019

10/10 Excellent

Dany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne hôtel
Bonne hôtel bon service belle vue
Stayed 6 nights in Apr 2023
Response from Shachar Biran on Apr 19, 2023
Dear Dany,Thank you for sharing your experiences of our hotel with other travelers. I am happy you enjoyed your stay with us.Warm regards,Mrs. Shachar BiranGuest Relations Manager.

10/10 Excellent

Taieb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon accueil, bel hôtel en plein centre ville
Stayed 2 nights in Nov 2021
Response from Ola Ogbah on Nov 29, 2021
Dear Taieb, Thank you kindly for these very warm words! On behalf of the whole team, I really appreciate your wonderful feedback. We're always doing our very best to make sure that you feel at home while staying with us, so it's truly gratifying to hear back when we get it right Warm greetings and waiting to host you again. Ola Ogbah Guest Relations Manager

8/10 Good

Dany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle hôtel bien rénové
Belle hôtel rénover parfait
Stayed 2 nights in Mar 2020
Response from ella lis on Mar 12, 2020
Cher Dany, Pardonnez-moi car j'utilise Google Translate pour répondre à vos commentaires. Merci pour les éloges. Au plaisir de vous accueillir à nouveau bientôt, Ella Lis Responsable Relation Clients.