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Reviews of Enjoy Dead Sea Hotel -Formerly Daniel

Enjoy Dead Sea Hotel -Formerly Daniel
Ein Bokek MP, Dead Sea, Tamar

Reviews

7.2

Good

Rating 10 - Excellent. 209 out of 745 reviews" "
Rating 8 - Good. 239 out of 745 reviews" "
Rating 6 - Okay. 123 out of 745 reviews" "
Rating 4 - Poor. 96 out of 745 reviews" "
Rating 2 - Terrible. 78 out of 745 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tali

Stayed 2 nights in Mar 2024
Response from שירלי תהילה ברקוביץ on Apr 24, 2024
אורחת יקרה שלום רב,אנו מודים לך על בחירתך במלון Enjoy ים המלח. שמחנו לשמוע שנהנית מהשהות אתנו ואנחנו מקווים לעמוד לשירותך גם בביקור הבא שלך! בברכה, שירלי תהילה ברקוביץ מתאמת לשכת מנכל מלון Enjoy ים המלח

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, steps from the beach, great amenities and service very friendly! You won’t regret staying here, you will regret not staying longer.
Stayed 1 night in Mar 2024
Response from shirley tehila on Mar 21, 2024
Dear guest Hello,We thank you for choosing the Enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.We hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, Coordinator of the Enjoy Dead Sea Hotel Manager's Bureau

10/10 Excellent

Zevy

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Amazing service and really nice definitely will be back
Stayed 1 night in Mar 2024
Response from שירלי תהילה ברקוביץ on Mar 13, 2024
Dear Guest Hello,We thank you for choosing the Enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.We hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, Coordinator of the Enjoy Dead Sea Hotel Manager's Bureau

8/10 Good

Yefim

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023

4/10 Poor

Patty

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Food (Dinner) was not good... service as well No Towels / even after room was serviced... Supposed to be King room had 2 separate beds All Old, Very noisy - kids running around on floor
Stayed 2 nights in Oct 2023

6/10 Okay

Julianne, Mosman

Traveled with family
Disliked: Amenities, property conditions & facilities
Place is very tired and needs an overhaul. Very slow to check in. They need more staff on front desk area. Breakfast very good.
Stayed 1 night in Oct 2023

4/10 Poor

AZRIEL

Traveled with family
Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from שירלי תהילה ברקוביץ on Oct 8, 2023
אורחת יקרה שלום רב,שביעות רצונם של אורחינו היא מטרתנו ולכן הצטערנו לשמוע שהחוויה שלך אתנו לא הייתה חיובית.כל צוות המלון עושה מאמצים רבים בשביל להציע את החוויה המושלמת לכל אורח ובדרך כלל אנו מקבלים שבחים רבים על נראות החדרים והשטחים של המלון..נשמח לארח אותך במלון שוב ולשנות את התרשמותך השגויה מהמלון.בברכה,שירלי תהילה ברקוביץמתאמת לשכת מנכל מלון Enjoy ים המלח

8/10 Good

Shay and Lahat

Stayed 1 night in Oct 2023
Response from שירלי תהילה ברקוביץ on Oct 8, 2023
אורחת יקרה שלום רב,אנו מודים לך על בחירתך במלון Enjoy ים המלח. שמחנו לשמוע שנהנית מהשהות אתנו ואנחנו מקווים לעמוד לשירותך גם בביקור הבא שלך! בברכה, שירלי תהילה ברקוביץ מתאמת לשכת מנכל מלון Enjoy ים המלח

4/10 Poor

Sharon

Stayed 1 night in Sep 2023
Response from Best wishes, Raz Gershcovitz Guest Relations Manag on Oct 3, 2023
Dear GuestThank you for taking the time to share your experience with us.The 100% satisfaction of every guest is very important to us and so we try to learn from every review, your notes have been forwarded to the relevant managers.We hope to give an even better experience next time.

10/10 Excellent

Claudia

Traveled with family
Liked: Staff & service
Excellent customer service I love it Thank to all
Stayed 2 nights in Sep 2023
Response from shirley tehila on Oct 1, 2023
Dear Guest Hello,We thank you for choosing the Enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.We hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, Coordinator of the Enjoy Dead Sea Hotel Manager's Bureau

10/10 Excellent

moshe, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and great food the spa was very clean and professional we had great time
Stayed 1 night in Aug 2023
Response from שירלי תהילה ברקוביץ on Sep 4, 2023
Dear guest Hello,We thank you for choosing the Enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.We hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, Coordinator of the Enjoy Dead Sea Hotel Manager's Bureau

8/10 Good

Leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from שירלי תהילה ברקוביץ on Aug 25, 2023
אורחת יקרה שלום רב,אנו מודים לך על בחירתך במלון Enjoy ים המלח. שמחנו לשמוע שנהנית מהשהות אתנו ואנחנו מקווים לעמוד לשירותך גם בביקור הבא שלך! בברכה, שירלי תהילה ברקוביץ מתאמת לשכת מנכל מלון Enjoy ים המלח

2/10 Terrible

Shirley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from שירלי תהילה ברקוביץ on Aug 27, 2023
אורחת יקרה שלום רב,שביעות רצונם של אורחינו היא מטרתנו ולכן הצטערנו לשמוע שהחוויה שלך אתנו לא הייתה חיובית.כל צוות המלון עושה מאמצים רבים בשביל להציע את החוויה המושלמת לכל אורח ובדרך כלל אנו מקבלים שבחים רבים על נראות החדרים והשטחים של המלון..נשמח לארח אותך במלון שוב ולשנות את התרשמותך השגויה מהמלון.בברכה,שירלי תהילה ברקוביץמתאמת לשכת מנכל מלון Enjoy ים המלח

6/10 Okay

Raphael

Didn't come with high expectations so I'd say that the experience was as expected
Stayed 2 nights in Aug 2023
Response from shirley tehila on Aug 25, 2023
Dear guest Hello,We thank you for choosing the Enjoy Dead Sea hotel. We were glad to hear that you enjoyed your stay with us and we hope to be at your service on your next visit as well!Sincerely, Shirley Tehila Berkowitz, Coordinator of the Enjoy Dead Sea Hotel Manager's Bureau

6/10 Okay

Tal

Traveled with family
Disliked: Staff & service
Needs improvement
Check - in very confused. Rooms stunk of cigarettes, beds weren't as per request. Parking situation is bad. Room a bit too basic.
Stayed 1 night in Aug 2023
Response from Best wishes, Raz Gershcovitz Guest Relations Manag on Aug 20, 2023
Dear GuestThank you for taking the time to share your experience with us.The 100% satisfaction of every guest is very important to us and so we try to learn from every review, your notes have been forwarded to the relevant managers.We hope to give an even better experience next time.

2/10 Terrible

?????

Stayed 2 nights in Aug 2023
Response from Best wishes, Raz Gershcovitz Guest Relations Manag on Aug 20, 2023
Dear GuestThank you for taking the time to share your experience with us.The 100% satisfaction of every guest is very important to us and so we try to learn from every review, your notes have been forwarded to the relevant managers.We hope to give an even better experience next time.

2/10 Terrible

mike

Stayed 2 nights in Aug 2023
Response from שירלי תהילה on Aug 31, 2023
אורח יקר שלום רב,אנו מודים לך על בחירתך במלון Enjoy ים המלח. שמחנו לשמוע שנהנית מהשהות אתנו ואנחנו מקווים לעמוד לשירותך גם בביקור הבא שלך! בברכה, שירלי תהילה ברקוביץ מתאמת לשכת מנכל מלון Enjoy ים המלח

2/10 Terrible

Ramy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful Hotel
Hotel was not clean! In fact, I believe I caught a virus there. Towels look like the year one. One per person for your face and body. Check in took a very long time, although it was only for 3 rooms. The dining room was not cleaned well at all. The DR manager was extremely nasty. The food was not good. I would never stay there again!
Stayed 1 night in Jul 2023
Response from Raz Gershcovitz Guest Relations Manager, Enjoy Dea on Jul 30, 2023
Dear RamyThank you for taking the time to share your experience with us.The 100% satisfaction of every guest is very important to us and so we try to learn from every review, your notes have been forwarded to the relevant managers.We hope to give an even better experience next time.Best wishes,

4/10 Poor

Hanan

Liked: Staff & service
Disliked: Property conditions & facilities
Great location, property is kind of rundown. Not enough parking. I got a parking ticket. Also breakfast was till 11 o’clock and they started taking stuff off the shelves at 11:20 AM. I invited my daughter for breakfast and she came just before 11 and we barely were able to get food. They were in a rush to clear everything up by 11:20 am. Very disappointing.
Stayed 2 nights in Jul 2023
Response from Raz Gershcovitz Guest Relations Manager on Jul 16, 2023
Dear HananThank you for taking the time to share your experience with us.The 100% satisfaction of every guest is very important to us and so we try to learn from every review, your notes have been forwarded to the relevant managers.We hope to give an even better experience next time.

10/10 Excellent

Moshe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean, check in and check out was fast and efficient. Very close to restaurants
Stayed 1 night in Jul 2023
Response from שירלי תהילה ברקוביץ on Jul 10, 2023
Dear Guest Hello,We thank you for choosing the Enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.We hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, Coordinator of the Enjoy Dead Sea Hotel Manager's Bureau

10/10 Excellent

David, Westwood

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and nice staff!
Stayed 1 night in Jul 2023
Response from שירלי תהילה ברקוביץ on Jul 10, 2023
Dear Guest Hello,We thank you for choosing the Enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.We hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, Coordinator of the Enjoy Dead Sea Hotel Manager's Bureau

2/10 Terrible

Anton

Stayed 1 night in Jul 2023
Response from שירלי תהילה ברקוביץ on Jul 30, 2023
אנטון היקר שלום רב,שביעות רצונם של אורחינו היא מטרתנו ולכן הצטערנו לשמוע שהחוויה שלך אתנו לא הייתה חיובית.כל צוות המלון עושה מאמצים רבים בשביל להציע את החוויה המושלמת לכל אורח ובדרך כלל אנו מקבלים שבחים רבים על נראות החדרים והשטחים של המלון..נשמח לארח אותך במלון שוב ולשנות את התרשמותך השגויה מהמלון.בברכה,שירלי תהילה ברקוביץמתאמת לשכת מנכל מלון Enjoy ים המלח

2/10 Terrible

Ori

Stayed 1 night in Jul 2023
Response from שירלי תהילה ברקוביץ on Jul 10, 2023
Dear guest Hello,The satisfaction of our guests is our goal, so we are sorry to hear that your experience with us was not positive.The entire hotel team goes to great lengths to offer the perfect experience to every guest and we usually receive many compliments on the visibility of the hotel's rooms and grounds.We will be happy to host you at the hotel again and change your wrong impression of the hotel.Best regards,Shirley Tahila BerkowitzCoordinator of the Director's OfficeEnjoy Dead Sea Hotel

10/10 Excellent

A.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A Memorable Stay at Enjoy Dead Sea Hotel -Formerly Daniel My recent stay at the Enjoy Dead Sea Hotel - Formerly Daniel was absolutely wonderful! Maxim at the front desk provided exceptional service and made me feel welcome. The hotel itself was stunning, with spacious rooms and a breathtaking view of the Dead Sea. The facilities were top-notch, and the location was perfect for exploring the area. As a guest from the USA, I felt well-cared for and can’t wait to come back next year. Thank you for an amazing experience! Cristina Mor
Stayed 1 night in Jul 2023
Response from שירלי תהילה ברקוביץ on Jul 7, 2023
Dear Christina, Hello,We thank you for choosing the Enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.We hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, Coordinator of the Enjoy Dead Sea Hotel Manager's Bureau

10/10 Excellent

ashley, woodsburgh

Traveled with family and small children
This was great value as the food was great, staff was excellent and rooms were fine. The Dead Sea is easily accesible and the pool is lovely. Most importantly, it was extremely kid friendly. Only drawback was the gym which is in total disrepair.
Stayed 2 nights in Jul 2023
Response from שירלי תהילה ברקוביץ on Jul 5, 2023
Dear Guest Hello,We thank you for choosing the Enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.A comment regarding the gym has been forwarded to a relevant manager,We hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, Coordinator of the Enjoy Dead Sea Hotel Manager's Bureau

2/10 Terrible

Amir

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Will not be back
Stayed 1 night in Jun 2023
Response from שירלי תהילה ברקוביץ on Jul 2, 2023
אורח יקר שלום רב,ראשית רצינו להודות שהקדשת מזמנך לכתוב ביקורת בונה על בית המלון.שביעות רצונם של אורחינו היא מטרתנו ולכן הצטערנו לשמוע שהחוויה שלך אתנו לא הייתה חיובית.כל צוות המלון עושה מאמצים רבים בשביל להציע את החוויה המושלמת לכל אורח ובדרך כלל אנו מקבלים שבחים רבים על נראות החדרים והשטחים של המלון..חשוב לנו שתדע כי הערותייך הועברו למנהלים הרלוונטיים והדברים נמצאים בטיפול.נשמח לארח אותך במלון שוב ולשנות את התרשמותך השגויה מהמלון.בברכה,שירלי תהילה ברקוביץמתאמת לשכת מנכל מלון Enjoy ים המלח

10/10 Excellent

Bonnie

Traveled with family
Great pool area Meals were good
Stayed 1 night in Jun 2023
Response from שירלי תהילה ברקוביץ on Jun 26, 2023
Dear Guest Hello,We thank you for choosing the Enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.We hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, Coordinator of the Enjoy Dead Sea Hotel Manager's Bureau

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2023
Response from שירלי תהילה ברקוביץ on Jun 21, 2023
אורחת יקרה שלום רב,אנו מודים לך על בחירתך במלון Enjoy ים המלח. שמחנו לשמוע שנהנית מהשהות אתנו ואנחנו מקווים לעמוד לשירותך גם בביקור הבא שלך! בברכה, שירלי תהילה ברקוביץ מתאמת לשכת מנכל מלון Enjoy ים המלח

10/10 Excellent

Zeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel, I come here many times since it's opening as Golden Tulip 🌷
Stayed 1 night in Jun 2023
Response from שירלי תהילה on Jun 13, 2023
Dear guest Hello,We thank you for choosing the Enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.We hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, Coordinator of the Enjoy Dead Sea Hotel Manager's Bureau

8/10 Good

Keren

Traveled with group
Liked: Staff & service, room comfort
Value for money
The place is quite basic and requires renovation/maintenance but relative to the price it is quite okay. We had few things we were unhappy about during the stay (a light that didn't work and some small things) but the service was very kind and it was obvious that they want to hear and improve (we even got a voucher for lunch). The spa area is very nice and includes several pools (jacuzzi, salt water pool, sulfur, cold water...)
Stayed 1 night in May 2023
Response from Raz Gershcovitz, Guest Relations Manager, Enjoy De on May 31, 2023
Dear KerenThank you for taking the time to review the hotel.We were delighted to know you liked the hotel and enjoyed your stay.Your feedback is appreciated.We hope to have you here again soon!Best wishes,

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent.
Stayed 1 night in May 2023
Response from שירלי תהילה ברקוביץ on May 28, 2023
Dear guest, it's nice to hear that guests appreciate it, we were happy to host you, we will be happy to host you again

8/10 Good

GAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from שירלי תהילה ברקוביץ on May 28, 2023
Dear guest, it's nice to hear that guests appreciate it, we were happy to host you, we will be happy to host you again

10/10 Excellent

molly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
While it was easy to locate the property from afar, the actual entrance is somewhat obscure and we had to double back twice to actually see where to turn onto the hotel grounds. Otherwise, it was a lovely experience
Stayed 3 nights in May 2023
Response from Raz Gershcovitz Guest Relations Manager, Enjoy Dea on May 18, 2023
DearMollyThank you for taking the time to review the hotel.We were delighted to know you liked the hotel and enjoyed the pool, location and the food, your feedback is appreciated.We hope to have you here again soon!Best wishes,

8/10 Good

Aleksandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Raz Gershcovitz Guest Relations Manager, Enjoy Dea on May 11, 2023
Dear GuestThank you for taking the time to review the hotel.We were delighted to know you liked the hotel and enjoyed the pool, location and the food, your feedback is appreciated.We hope to have you here again soon!Best wishes,

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from שירלי תהילה ברקוביץ on May 4, 2023
אורחת יקרה שלום רב,אנו מודים לך על בחירתך במלון Enjoy ים המלח. שמחנו לשמוע שנהנית מהשהות אתנו ואנחנו מקווים לעמוד לשירותך גם בביקור הבא שלך! בברכה, שירלי תהילה ברקוביץ מתאמת לשכת מנכל מלון Enjoy ים המלח

8/10 Good

Petra

Stayed 1 night in Apr 2023
Response from שירלי תהילה on May 2, 2023
אורחת יקרה שלום רב,אנו מודים לך על בחירתך במלון Enjoy ים המלח. שמחנו לשמוע שנהנית מהשהות אתנו ואנחנו מקווים לעמוד לשירותך גם בביקור הבא שלך! בברכה, שירלי תהילה ברקוביץ מתאמת לשכת מנכל מלון Enjoy ים המלח

10/10 Excellent

Liliya

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property is kept very clean, but needs maintenance and some need replacement or repair. Rooms are big, beds are very comfortable. Food is great both breakfast and dinner. Pool and public area are very good. To get perfect 5 stars there are some stuff to fix: fridge cabinet needs repair desperately. Bathroom would be nice to have some renovations.
Stayed 1 night in Apr 2023
Response from שירלי תהילה on Apr 5, 2023
Dear Guest Hello,We thank you for choosing the Enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.Regarding maintenance, your comments have been forwarded to relevant managers,We hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, coordinator of the office of the manager of the Enjoy Dead Sea Hotel

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good.
This was a weekend deal. Half board, large veriaty, reasonable meals. SPA + Pool very good. Nice view on the Dead Sea + a small nice balcony.
Stayed 2 nights in Mar 2023
Response from shirley on Apr 3, 2023
Dear Guest Hello,We thank you for choosing the Daniel Hotel in the Dead Sea. We were glad to hear that you enjoyed your stay with us and we hope to be at your service on your next visit as well!Sincerely, Shirley Tehila Berkowitz, coordinator of the office of the director of the Daniel Hotel, Dead Sea

8/10 Good

hakam

Liked: Cleanliness, staff & service
Good
Stayed 3 nights in Mar 2023
Response from שירלי תהילה ברקוביץ on Mar 6, 2023
Dear Guest Hello,We thank you for choosing the Enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.We hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, coordinator of the office of the manager of the Enjoy Dead Sea Hotel

2/10 Terrible

Amelia

Disliked: Room comfort
Avoid like the plague
We had the most dreadful night at this hotel. It is very expensive for what you get, the rooms being extremely tired and shabby. The bathroom was basic and looked like it had been badly patched up in parts with unpleasant coloured plastering. The worst bit however, was the disco that played at top volume until about 11pm. Not great given we wanted a quiet and restful night before our 4am start in order to climb Masada. The one redeeming part of our stay was breakfast - an excellent buffet with plenty of variety.
Stayed 1 night in Mar 2023
Response from שירלי תהילה ברקוביץ on Mar 6, 2023
Dear Guest Hello,First we wanted to thank you for taking the time to write a constructive review of the hotel.The satisfaction of our guests is our goal, so we are sorry to hear that your experience with us was not positive.The entire hotel team goes to great lengths to offer the perfect experience to every guest and we usually receive many compliments on the visibility of the hotel's rooms and grounds.It is important to us that you know that your comments have been forwarded to the relevant managers and the matter is being processed.We will be happy to host you at the hotel again and change your wrong impression of the hotel.Best regards,Shirley Tahila BerkowitzCoordinator of the Director's OfficeEnjoy Dead Sea Hotel

6/10 Okay

Craig

Traveled with group
Disliked: Amenities
Nothing that stands out
Stayed 1 night in Mar 2023
Response from tanya on Mar 3, 2023
Thank you very much for taking the time to write this feedback, we will try to improve in the future and we will be happy to host you again

8/10 Good

Paulo

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Excelente location, good facilities. Checkin very chaotic. Restaurant really bad…
Stayed 1 night in Feb 2023
Response from שירלי תהילה ברקוביץ on Feb 27, 2023
Dear guest Hello,We thank you for choosing the enjoy Dead Sea hotel.How fun it is to hear guests praising the hotel, the hotel staff works hard to provide our guests with the best experience and it is gratifying to hear that it is appreciated.Regarding the meals, it was brought to the attention of the chefWe hope to be of service to you on your next visit as well!Sincerely, Shirley Tehila Berkowitz, coordinator of the office of the director of the Daniel Hotel, Dead Sea

6/10 Okay

Sitton

Liked: Staff & service
Stayed 1 night in Feb 2023
Response from שירלי תהילה ברקוביץ on Feb 27, 2023
Dear guest Hello,We thank you for choosing the enjoy Dead Sea hotel. We were glad to hear that you enjoyed your stay with us and we hope to be at your service on your next visit as well!Sincerely, Shirley Tehila Berkowitz, coordinator of the office of the director of the Daniel Hotel, Dead Sea

2/10 Terrible

Zalman

Stayed 1 night in Feb 2023
Response from שירלי תהילה on Mar 14, 2023
אורחת יקרה שלום רב,שביעות רצונם של אורחינו היא מטרתנו ולכן הצטערנו לשמוע שהחוויה שלך אתנו לא הייתה חיובית.כל צוות המלון עושה מאמצים רבים בשביל להציע את החוויה המושלמת לכל אורח ובדרך כלל אנו מקבלים שבחים רבים על נראות החדרים והשטחים של המלון..נשמח לארח אותך במלון שוב ולשנות את התרשמותך השגויה מהמלון.בברכה,שירלי תהילה ברקוביץמתאמת לשכת מנכל מלון Enjoy ים המלח

2/10 Terrible

Levi

Stayed 2 nights in Feb 2023
Response from טניה on Mar 13, 2023
אורח יקר שלום רב,שביעות רצונם של אורחינו היא מטרתנו ולכן הצטערנו לשמוע שהחוויה שלך אתנו לא הייתה חיובית.נשמח לארח אותך במלון שוב ולשנות את התרשמותך מהמלון.

10/10 Excellent

Liz, Jaco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views of the Dead Sea and sunrise over the Jordanian mountain ridge. The heated salt pool in the spa was pure heaven! Comfortable room, friendly staff, located right by the beach area. Wonderful
Stayed 2 nights in Jan 2023
Response from שירלי תהילה ברקוביץ on Jan 29, 2023
How fun to hear, glad to hear that you enjoyed yourself, we will be happy to host you again, best regards,

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great fast and easy
Stayed 1 night in Jan 2023
Response from שירלי תהילה ברקוביץ on Jan 25, 2023
Hello, how nice to hear that you enjoyed your stay, we will be happy to host you again

2/10 Terrible

Leah

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poorly maintained, reeked of mildew, leaks in ceiling, our floors were greasy, our electricity and thermostat didn’t work, short staffed
Response from tanya on Jan 6, 2023
Dear Guest Hello,First we wanted to thank you for taking the time to write a constructive review of the hotel.The satisfaction of our guests is our goal, so we are sorry to hear that your experience with us was not positive.The entire hotel team goes to great lengths to offer the perfect experience to every guest and we usually receive many compliments on the visibility of the hotel's rooms and grounds.It is important to us that you know that your comments have been forwarded to the relevant managers and the matter is being processed.We will be happy to host you at the hotel again and change your wrong impression of the hotel.I would be happy to deal with you personally by phone 086689999 or by phone 086689967Best regards,Shirley Tahila BerkowitzCoordinator of the Director's OfficeDaniel Dead Sea Hotel

10/10 Excellent

Alex

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
לא היה מזגן חימום. היה לנו קר
Stayed 1 night in Dec 2022
Response from שירלי תהילה on Dec 11, 2022
שלום רב, במלון בחורף אין מיזוג חם, ניתן לבקש וניתן פתרון חימום .בברכה,

4/10 Poor

Elena

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
It was a bad experience. I received a dirty room with a strong chemical smell. Hotel management resolved the issue for the second night only, they could not offer me another room for the first night. Spa space was crowded and dirty. The food was good . By US standards it would be 2 star max
Response from שירלי תהילה ברקוביץ on Dec 1, 2022
Dear Guest Hello,First we wanted to thank you for taking the time to write a constructive review of the hotel.The satisfaction of our guests is our goal, so we are sorry to hear that your experience with us was not positive.The entire hotel team goes to great lengths to offer the perfect experience to every guest and we usually receive many compliments on the visibility of the hotel's rooms and grounds.It is important to us that you know that your comments have been forwarded to the relevant managers and the matter is being processed.We will be happy to host you at the hotel again and change your wrong impression of the hotel.Regards,Shirley Tahila BerkowitzCoordinator of the Director's OfficeDaniel Dead Sea Hotel