Ratings based on 91 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
by A verified traveler
Close to townPosted Jan 24, 2015
The first night we had a regular room that needed updating. We were traveling with two separate reservations (my bad) so we had to move rooms the second nite so they cheerfully upgraded us to a better full suite. The suite was much nicer.
for Everyoneby A verified travelerfrom guadalajara
Personal excelentePosted Dec 11, 2014
Muy buenos anfitriones, el personal del hotel es muy amable, el hotel es muy acogedor, recomendable ampliamente
for Familiesby Paulofrom Rio de Janeiro
Quase perfeitoPosted Oct 4, 2014 on Hotels.com
Hotel lindo, limpíssimo e localização muito boa pois fica bem pertinho do centro, sem necessidade de tomar táxi ou outo transporte para chegar à rua principal da cidade. Atendimento sempre cordial e ótimo café da manhã. Além disso, o hotel oferece uma linda vista do lago e montanhas.O único probleminha é com o chuveiro que não mantém a temperatura. Durante um banho a água passa de temperada a gelada e imediatamente fervente. E esse problema não ocorreu só no meu quarto. Também aconteceu no quarto de minha cunhada.
for Familiesby erizfrom Osaka
山小屋風ホテルPosted May 22, 2014 on Hotels.com
お値段手頃。ぬくもりのある落ち着いたすてきなホテルでした。 メインストリートまでは10分近く歩きますが、プールもあってサウナで暖まってサイコーです。 インテリアにもこだわりがあり、良かったです。朝食も全部美味しかったです！
for Familiesby Dfrom Melbourne Australia
A quirky gemPosted May 5, 2014 on Hotels.com
Our stay had all the comfort of a great hotel without the impersonal sheen of glamour. The design was funky and sometimes surprising, and our room was very comfortable (though it could have been slightly better lit). The hotel service was informal, but friendly, helpful and good at their jobs. The food, including lunchboxes, was great (though somewhat at the whims of delivery problems in a distant corner of the world - no pears while we were there!) and the location was great for both the view over the lake, and an easy and short walk down to the town centre. We enjoyed staying here a lot.
for Couplesby A verified traveler
Could be a 5 star, but...Posted Apr 12, 2014
Pros: Gabriel the lead bartender made our experience at the hotel memorable. I don't think we would have had such a great stay without him.
Cons: The reception staff needs to be retrained. Instead of taking responsibility for issues and trying to make things right they tried to blame them on us
Location: Quiet area of town with not many dining/shopping options but it's only 10 min walk to town. Beautiful views of mountains and lakes.
We stayed at Esplendor for 6 nights in April 2014. We had multiple communication issues with the reception staff (which they made us feel guilty for), but the other staff more than made up for it and overall we had a great stay. Pro: Bar and Restaurant Staff are Amazing, Beautiful Views, Great Food and Drinks, Good Wifi Strength Cons: Reception Staff, Spa has limited hours and sauna doesn't get hot enough, 10 min walk to town.
for Everyoneby Martin
Excelente escolha para El Calafate.Posted Apr 8, 2014
Cons: O acesso não é ruim, mas poderia ser melhorado.
Location: Fica no alto de um morro e tem uma vista incrível. Está perto do centro, mas como o taxi até lá é barato não vale o esforço de subir ou descer o morro
Adoramos o hotel, ambientes amplos, muito bonitos e muito bem conservados. O quarto tinha uma vista linda do lago. O restaurante do hotel é excelente. Quando voltarmos a El Calafate com certeza ficaremos novamente neste hotel.
for Everyoneby Maggiefrom Buenos Aires
Buen hotelPosted Mar 25, 2014
Cons: La comida del restaurante y las viandas.
Cómodo, a cuatro cuadras del centro en subida. Se pueden tomar taxis desde la recepción y no son caros. Las habitaciones son amplias, limpias, tal vez requieran algo más de luz. Solicitar vista al lago, de ser posible. La comida es buena, podría ser mejor y contar con mayor variedad. Las viandas para las excursiones no son ricas. La atención del personal es óptima. No reponen los artículos de tocador sin previo reclamo. La pileta es buena. Lo volvería a tomar porque es funcional.
Recommendedby Rubenfrom Argentina
Excelente opcionPosted Mar 24, 2014 on Hotels.com
Muy buen hotel, linda vista
for Familiesby A verified traveler
Unique and comfortablePosted Mar 21, 2014 on Hotels.com
The hotel was definitely the most trendy in the neighborhood. The lobby and common areas were beautiful, unique, and comfortable. The rooms continued the same themes. We even had very nice lunches and dinners at its restaurant. The only thing I think could really be improved is the breakfast buffet. All in all it was a great stay with a helpful staff.