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Reviews of Esplendor by Wyndham El Calafate

4 out of 5
Esplendor by Wyndham El Calafate
Av. Juan Domingo Perón 1143, El Calafate, Santa Cruz

Reviews

8.6

Excellent

Rating 10 - Excellent. 207 out of 430 reviews" "
Rating 8 - Good. 161 out of 430 reviews" "
Rating 6 - Okay. 31 out of 430 reviews" "
Rating 4 - Poor. 15 out of 430 reviews" "
Rating 2 - Terrible. 16 out of 430 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Yongping

Stayed 1 night in Apr 2024

10/10 Excellent

Gabriela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with beautiful views of El Calafate
Stayed 2 nights in Apr 2024

10/10 Excellent

Adina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Clean, modern, restaurant and bar on the premises and walkable to the village
Stayed 3 nights in Mar 2024

10/10 Excellent

Yasser

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very friendly staff
Stayed 2 nights in Mar 2024

8/10 Good

Aanchal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view with upgraded room
Stayed 3 nights in Mar 2024

8/10 Good

Lisen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location away from main area
Stayed 1 night in Feb 2024

6/10 Okay

Jenifer

Traveled with group
Liked: Staff & service
It was very hot and there was no AC. When the windows were open, loud noises came from outside making it difficult to sleep.
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The staff is amazingly friendly and helpful. The breakfast/restaurant/bar is very good. Easy to walk to town. My only suggestion is to add a refrigerator to the rooms. The only negative I would point out is that there is no air conditioning and the rooms get warm/stuffy. This would not deter me from staying at the Esplendor again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Andres, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great chain hotel
Stayed 4 nights in Feb 2024

6/10 Okay

Elham, san jose,CA

Stayed 2 nights in Feb 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of el calafate and the mountains. Walking distance to restaurants and shops.
Stayed 4 nights in Jan 2024

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable modern hotel within walking distance of town centre. Adequate breakfast buffet and dining room offers good choices. Only downside was no air conditioning but then it’s not supposed to be warm in El Calafate!
Stayed 3 nights in Jan 2024

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice functional room
Stayed 1 night in Jan 2024

4/10 Poor

Maria

Liked: Cleanliness
Disliked: Staff & service
I recently stayed at this property, and while the overall experience was ok regarding the cleanliness and location, a specific incident has led me to provide this feedback. Upon check-in, I inquired about local tour companies, and the staff was helpful, helping me to book one excursion for that day. However, my satisfaction waned that evening with an unexpected room service follow-up around 11:30 pm. A staff member arrived with a tray containing a cheesecake, two spoons, two glasses and mini champagne bottle, stating it was a courtesy from the property manager to which I asked if all guest were receiving that and she answered no. This gesture left me uneasy, especially since my reservation was for one, and such gestures were not extended to all guests. At that point I had already a pretty tight schedule with the excursions I had reserved for the next couple of days, reason why I couldn’t change hotels, but made me feel unsafe so every night I was making to use something to block the door just in case. I value privacy and respect during any of my stay, at any hotel, and this unsolicited intrusion felt uncomfortable. I hope this feedback helps in refining the guest experience. I tried to contact Expedia to report the incident but couldn’t find a way to do so, but would appreciate if an option to report this was built in the app.

6/10 Okay

Rama

Liked: Cleanliness, staff & service, amenities
Cleanliness was ok and staff was good but my concept room was hot. Hard to believe I am complaining about excessive heat in the room Patagonia even without heat on but true. I had to go down to front desk to talk about switching in the middle of night. It took awhile but staff was kind enough to switch my room which is mountain facing but more importantly it was comfortable to sleep for four nights.
Stayed 4 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Gabor

Stayed 1 night in Dec 2023

10/10 Excellent

Mahnaz

Traveled with group
Liked: Staff & service, property conditions & facilities
We enjoyed our stay very much.
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and wonderful staff. We spent some time in the bar area for food and drinks and the view is great. A few blocks from the main street (and up a hill) but easily walkable.
Stayed 4 nights in Nov 2023

10/10 Excellent

ALLEN

Liked: Cleanliness, staff & service, property conditions & facilities
Decor was unique appropriate to El Calafate. The hotel was a few blocks from the main street where most restaurants and shops were located. Generally speaking, a very nice property and well maintained.
Stayed 2 nights in Nov 2023

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Max

Stayed 2 nights in Oct 2023

10/10 Excellent

Fabi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and super friendly staff.
Stayed 2 nights in Oct 2023

10/10 Excellent

Fabi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little hesitant to book this hotel due past reviews and honestly I was greatly surprised by the staff front desk team went extra mile to give proper recommendations and they made everything for my group to feel ‘on vacation mood’. It’s true the location is up hill but the lake view is priceless. Breakfast was a 10 with many portions to choose what better fit your diet. Highly recommended!
Stayed 3 nights in Oct 2023

8/10 Good

Lisa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given the hotel a perfect 5 but there were a few inconsistency problems at check out and with the box lunch we ordered. Nice breakfast and rooms and overall facilities. Easy and wonderful checkin, limited bar selection. Great mini fridge in room. No face towels or hand lotion. Could use better pillows. Really though the best place we stayed in for our 3 week Argentina tour. Hotel is located at the top of a hill 3 walk able blocks to the main street. Very quiet and clean. Seems very new and well kept.

10/10 Excellent

Mrs Navika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Marydel

Stayed 1 night in May 2023

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all perfect during our stay. Staff is incredibly friendly and helpful. Hotel is conveniently located, just a 12 minute walk to the city center.
Stayed 3 nights in May 2023

10/10 Excellent

Hussein

Stayed 2 nights in May 2023

10/10 Excellent

Luis, Panama

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the suite, the room was great and the property was wonderful.
Stayed 2 nights in Mar 2023

4/10 Poor

Susan, Morrison

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very noisy probably would not pick this again
Stayed 2 nights in Feb 2023

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Sima

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is stunning

2/10 Terrible

Claudia

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a 4 **** hotel. No room service Very poor maintained.

10/10 Excellent

ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esplendor
Great views and comfort!
Stayed 2 nights in Oct 2022

10/10 Excellent

Corey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great and the upgraded room was absolutely spectacular. My only gripe was the misleading VIP perk regarding “1 free spa service for 2 per stay”. They told me this only was pool and sauna use, which doesn’t really make it a perk considering everyone staying at the hotel gets use of this…very misleading and should be changed. Otherwise, the breakfast was great and our stay was extremely pleasant.
Stayed 1 night in Sep 2022

10/10 Excellent

souad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at the Esplendor, Nice lodge looking hotel, lobby is beautiful as well as bar area. Room is nice, spacious with beautiful views. Staff (Manuel) is really a nice guy and very helpful. Quiet area and 8 mn walk to Centro el calafate (very safe,). The negative is the sauna that is turn off, you have to ask to go an hour before so it is get to the right temperature (I assume this is for economic reason, I am ok with that), the pool was warm one day and cold the other. Breakfast is ok (I am not a big eater).
Stayed 2 nights in Aug 2022

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The wifi didn’t work
Stayed 2 nights in May 2022

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
I am a hotels gold member and they did not upgrade our room despite availability. They said it was $80 a night and they hoped to sell the room so they couldn’t offer the complimentary upgrade. The stay was otherwise fine but avoid this hotel if there are other options.
Stayed 2 nights in Apr 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing boutique hotel
Amazing boutique hotel. Beautiful decor. Great rooms. Great service. Sits on a small hilltop with easy access to the downtown area of El Calafate.. Do not hesitate to book its wonderful !!!!!
Stayed 3 nights in Mar 2022

6/10 Okay

Karen

Traveled with group
Adequate facilities, problems with keys every day. Seemed understaffed
Stayed 1 night in Feb 2022

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo
Pésimas políticas de cancelación, mi vuelo fue cancelado por aerolíneas Argentinas y no me devolvieron lo pagado
Stayed 2 nights in Dec 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel with excellent staff. Room was very well appointed and clean. The only drawback is the location. Have to climb a few blocks up and the sidewalks are terrible.
Stayed 3 nights in Mar 2020

10/10 Excellent

Jim, Tampa, Florida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a suite and it was amazing. The service was fantastic and so was the food.
Stayed 1 night in Mar 2020

10/10 Excellent

AdrianV., San Juan, Puerto Rico

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esplendor is an amazing hotel on top of a privileged hill with views of the incredible lake and landscape of Calafate. The restaurant was delicious and all the staff go out of their way to make your stay as pleasant as posible. Highly Recommended!
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Germana, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, extremely good breakfast and great room with a wonderful view on the mountains. We loved staying at this property so much, that we extended our stay by one night.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable place with excellent restaurant. Friendly staff and great views. Recommend coffee either in room or lobby.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff that checked us in was amazing! It was for our group of 8, and we had to immediately leave for the glacier. When we returned from our excursion, our rooms were ready. Every staff member was welcoming and helpful!
Stayed 1 night in Dec 2019