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Reviews of Glaciares De La Patagonia

3 out of 5
Glaciares De La Patagonia
Calle los Antiguos, 194, El Calafate, Santa Cruz

Reviews

8.4

Very Good

Rating 10 - Excellent. 59 out of 150 reviews" "
Rating 8 - Good. 65 out of 150 reviews" "
Rating 6 - Okay. 17 out of 150 reviews" "
Rating 4 - Poor. 7 out of 150 reviews" "
Rating 2 - Terrible. 2 out of 150 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

JAMES, chino hills

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice staff. Heater was too hot and it is unable to adjust in room, room is very noisy
Stayed 2 nights in Mar 2024
Response from Dpto de Reservas on Apr 1, 2024
Thank you very much for your comments, they are very useful to improve the stay of our guests in the future.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice local place
Stayed 3 nights in Jan 2024
Response from Dpto de Reservas on Apr 1, 2024
Thank you very much for your comments, we are pleased to know that you had a pleasant stay at Glaciares de la Patagonia

4/10 Poor

Jason

Disliked: Property conditions & facilities
Bad than showed
Stayed 3 nights in Feb 2024
Response from Dpto de Reservas on Apr 9, 2024
Dear guest, thank you very much for evaluating your experience. We hope to improve in the future.

8/10 Good

Ashwini

Traveled with family
Good breakfast, location is good but not accessible to walk with luggage due to gravel road. Checkout at 10 am was early.
Stayed 3 nights in Dec 2023

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely helpful. Room was clean and comfortable.
Stayed 2 nights in Dec 2023

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy hotel. Staff was friendly and helpful. They spoke a little English. Room was small but comfortable. Nice breakfast. I would stay there again.
Stayed 2 nights in Dec 2023

8/10 Good

Benedict

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Su Hang

Liked: Cleanliness, staff & service
La ubicación al centro no es muy lejos, tampoco muy cerca (yo diría 1km). Así que el servicio de desayuno la verdad fue una gran ayuda, ya que creo que la mayoría de personas prefieren tener algo en el estomago antes de salir y frenar al aire fresco o frió de Patagonia. Los personales son muy simpáticos. Si necesitan algo te pueden llegar a facilitar, como tijera o secador de pelos. Si bien el desayuno empieza a las 7 y termina a las 10. Pero como muchas excursiones empiezan temprano, también es posible pedir para poder desayunar una hora antes por ejemplo. Quizás la única cosa que podría mejorar es TV. Si bien tiene el aparato, pero la recepción del cable es tan pobre que ni vale la pena de intentarlo (solo podía recibir 2 canales, y los 2 están con lluvias que no se aprecian el gesto de los actores). El primer día de mi estadía podía conectar al Netflix, pero al día siguiente el aparato para conectar al Wifi ya no está. Personalmente no lo pedí a personal el aparato de vuelta, entonces al menos si piensas llevar un cable HDMI y proyectar tu notebook a TV o un pen drive, la verdad es que no hay mucha utilidad la TV. Salvo esta pequeña inconveniente, yo le recomendaría a todos que están buscando un buen estadía con un precio más accesible y un buen desayuno (tampoco sirve el almuerzo o cena como algunos otros hoteles de la zona, eso hay que tener en cuenta, menos mal que en El Calafate no falta buen lugar para comer y beber)
Stayed 3 nights in Nov 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jill

Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to start the excursions
The check outs are generally early here so 10am is not that different, just was a bit early for us. No problem, it is clear from beginning, we asked for some extra time and could not get it. Walking distance to the center, maybe 10 min, there are plenty of restaurants and travel agencies there. Breakfast was good.
Stayed 2 nights in Jan 2023

6/10 Okay

David

8/10 Good

Guennadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay overall
Clean, specious with ok breakfast. Bad soundproof.
Stayed 2 nights in Nov 2022

8/10 Good

Alessandro

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Staff very friendly, well informed and helpful. Located in a quieter neighbourhood, easy to reach main street.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very clean and friendly place Although I had a room beside the breakfast room and it was noisy when they set up for breakfast The breakfast itself was a bit spare The bread was hard and has been put on the tables the night before But on the day we left the staff was most helpful and brought out coffee and croissants
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great ! The room was super comfortable and the owner was extremely welcoming and helpful.
Stayed 1 night in Oct 2019

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, friendly staff
We enjoyed our stay at Glaciares de la Patagonia. The staff were helpful and gave good advice on things to do and where to eat. We were really impressed with the breakfast. The only downside was the booking said we'd have a mountain view and we didn't but the room was very comfortable so that made up for it. We would stay here again.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the outskirts of town
Very nice hotel, not far from the bus station, and about ten minutes' walk from the town center (downhill going there - uphill on the return!). Slightly difficult to find initially, as there are no road signs. Helpful and knowledgeable receptionists.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This place is awesome!!! Cristina and her husband are the best. The hotel has all the basic amenities snd is located in a nice quiet place about less tgan a kilometer away from downtown. The customer service here is amazing! I stayed here for four days. The hotel staff happily store your excess food, heat it up and serve it to you in a nice plate the next day. Cristina always jumps on the opportunity to help you with your reservations or with ordering food from good locations. She saved me money by finding inexpensive options for a few requests. This is a small family run hotel. Do not miss the experience. It is good!
Stayed 4 nights in Nov 2018
Response from Cristina on Dec 18, 2018
Thank you very much for your comments. I hope you enjoy Argentina, Best regards,.

8/10 Good

SHIMON

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great at check in, the room is very nice and warm, comfy bed. However when time to check out came, they told me they didn't accept AmEx which caused me a bit of trouble as I didn't have any other credit card on me... The lady I dealt with had a bit of an attitude about it as if it were my fault that expedia accepted my reservation with an AmEx, when the mistake was clearly hers....

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, gave us a lot of helpful information. The hotel is close to the bus terminal which was another advantage.The room was cozy and good for the price.
Stayed 1 night in Mar 2018
Response from Crisitna on Mar 22, 2018
It was a pleasure to welcome you. Thank you for your comments Best regards, Cristina

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good overall
good location, staff was great and very helpful.
Stayed 4 nights in Jan 2018

8/10 Good

Hua , Seattle, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Public area and room are clean. Front desk Cristina is very helpful.
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, 5 stars across the board. Clean, nice and friendly staff. Its a bit of a walk to the center but definitely walkable. It is also close to the bus station and near some amazing restaurants.
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time. Recommended.
Very nice place with great staff and great service. Very recommended.
Stayed 2 nights in Dec 2017

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
The rooms are quiet and comfortable and the hotel is a short 10 minute walk to the centre of El Calafate and 15 minutes walk from the bus terminal. The front desk staff, particularly Christina speak very good English and are most helpful with travel advice or any other questions. The simple breakfast consists of cereal, bread, croissants, tea and coffee which is adequate.
Stayed 1 night in Dec 2017

8/10 Good

stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy hotel, very kind personal, not very central
The personal was incredibly helpful and attentive!
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended, short walk into town
Lovely staff. WiFi hit and miss in rooms and shower was fiddley but bed, room and breakfast were excellent for the price. Would stay again.
Stayed 1 night in Nov 2017

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Neat, clean, warm place in cold Patagonia. The service and attention were excellent as were the breakfast provided. The only thing negative you could say about the place is it's location which is a bit off the central part of town. Then again El Calafate is a tiny place and you only have to walk like ten minutes to reach it's main street from the hotel. Overall excellent experience.
Stayed 2 nights in Nov 2017

8/10 Good

Dorothea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable place with helpful innkeeper
I took this hotel based on the review saying that Christina the innkeeper was very helpful in arranging excursions. Her advice and kindness did not disappoint. That being said, just make sure that innkeeper, a very comfortable bed,fair breakfast, and nice staff are worth a walk up a steep hill and then some. We got used to it, you may not! There are some fair restaurants up on the hill nearby as well.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and comfortable
The family who own the property were incredibly friendly and efficient. Within hours of arriving , upon their recommendations and help we had our tours arranged. What they suggested was just perfect. Although the hotel has quite a few rooms the owners give a very personal service making our stay a very pleasant one. .

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glaciares De La Patagonia & Christina = AWESOME
I can't say enough good things about Glaciares De La Patagonia. Christina was such an amazing host. The hotel was clean and very close to the downtown. Juan was great too. People are amazing in El Calafate & Argentina in general, and Christina was just simply the best !!

10/10 Excellent

Luis alejandro, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grest
Great stay, excellent service

8/10 Good

jose, Los Angeles, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calafate
The service was second to none.

10/10 Excellent

robert, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, staff, atmosphere and location.
First, the place has a great atmosphere. Everyone on staff is friendly, helpful and cheery. Just gives the hotel a homey feel. We had to make a few changes to our reservations and they were very helpful. When we needed help with a hotel in another town they gladly phoned for us and got everything straightened out.

6/10 Okay

Junaidah, Singapore

Inconvenience hotel location
We stayed for 3 nights. The hotel is very far from everything and far from town. We have to take taxi to and from town. It is so inconvenient. We tried to walk from hotel to town and it took us about 25 minute and there are lots of dogs around. Do not recommend this hotel.

6/10 Okay

Verified traveler

Ok hotel. Wifi is almost non existent. Nice Staff.
Overall ok stay. There isn't much better in that price range in El Calafate.

4/10 Poor

Karl, Melbourne, Australlia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A hotel from the 60s
A hotel that should be rebuild from the basement up. Very poor finish to everything. No fridge, very old TV, no coffee making anywhere. The breakfast was very minimal. Not even toast. Had trouble with the WiFi.

10/10 Excellent

Jonathan, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in El Calafate
Very nice and well-maintained hotel with cozy rooms and very helpful staff.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

nature lover, US

Liked: Cleanliness, staff & service, property conditions & facilities
Basic and nice
very nice and helpful staff. walk distance from town. shared seating area upstairs with nice view of mountains. cozy reception area. basic rooms but nice for the price.

4/10 Poor

Arturo, Mexico City

Disliked: Staff & service, room comfort
Old rooms, unfriendly manager
The hotel is clean and it is located a 15-20 minute uphill walk from the main street. Cold breakfast is basic. Staff is friendly but the hotel manager is not. Very strict and arbitrary rules about the use of common areas and food. Table sitting area opens at 7 am, but if you have an early tour (some start as early as 5.30 am) you are not allowed to use it, and you are also technically not allowed to eat in your room. Ridiculous in my honest opinion.

10/10 Excellent

wu, Suriname

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Lilliana, Australia

Disliked: Staff & service
Nice hotel too far from town
Pretty hotel. Too far from town and up steep streets. Requires paying taxis to get back after a tiresome day. Does not have restaurant and only one nearby is full often. Unkind female owner made our stay unpleasant. Confiscated our food prohibiting us from preparing our lunch box in the room. Only hotel in the world I know that forbids food in the rooms... Do not recommend this hotel too expensive and not worth it. Many better and cheaper hotels in town or closer to town. No such thing as "mountain view": awful view. The lake view is very nice. Male owner is kind unlike his partner.
Response from Cristina on Aug 9, 2014
Dear Lilliana: As you had already written a comment one week ago about the same issues I can only repeat my answer. " I'm sorry you don't enjoy your stay in our hotel, For hygiene reasons we do not allow store food or eat in the rooms. The guests may have all the drinks they want in room . In return we offer the dining room to prepare their lunches and refrigerator for storage. We also let our guest to order delivery and use the dining room until 10:00 PM. The mount view is the Calafate Mount view, and the building that you saw under construction is the new Hospital which is 1 km behind us . We are 700 mts far from the main avenue (Libertador Gral San Martin) The cost of a taxi from downtown is less than 3 dollars. The distance of the restaurants in our commercial area are: Don Pichon Restaurant two blocks, Esquina Varela : 3 blocks , Aromas del Sur : 4 blocks ; La Tablita : 6 blocks. There is also a grocery store 3 blocks far from our hotel You could see our cancelation policies and our location before you reserve. As Calafate is 3000 km far from Buenos Aires we can´t resell the rooms from one day to the following". Best regards. Cristina

4/10 Poor

Lilliana, Australia

Disliked: Staff & service
No food in rooms
Hotel itself is nIce. however, female owner was unkind and made our stay unpleasant. Her partner was kind when there. Only hotel on earth that "prohibits" food in the rooms! The lady owner insisted in confiscating the food we had bought to make our packed lunches the next day! rooms too hot but nice. There is no "mountain view" is more a "desolate paddock and construction of buildings and road " view. The rooms on lake side do have a great view. Hotel is far from town and up a steep road: exhausting after a day touring or trekking and cost of taxis ends up increasing substantially the price of a room. Can't forget to do something in town. Don't recommend it! Cheaper and better hotels in town. Tried to cancel a 4-day stay but lady owner would not allow it without charging full cost.
Response from Cristina on Aug 9, 2014
Dear Lilliana: I'm sorry you don't enjoy your stay in our hotel, For hygiene reasons we do not allow store food or eat in the rooms. The guests may have all the drinks they want in room . In return we offer the dining room to prepare their lunches and refrigerator for storage. We also let our guest to order delivery and use the dining room until 10:00 PM. The mount view is the Calafate Mount view, and the building that you saw under construction is the new Hospital which is 1 km behind us . We are 700 mts far from the main avenue (Libertador Gral San Martin) The cost of a taxi from downtown is less than 3 dollars. The distance of the restaurants in our commercial area are: Don Pichon Restaurant two blocks, Esquina Varela : 3 blocks , Aromas del Sur : 4 blocks ; La Tablita : 6 blocks. There is also a grocery store 3 blocks far from our hotel You could see our cancelation policies and our location before you reserve. As Calafate is 3000 km far from Buenos Aires we can´t resell the rooms from one day to the following. Best regards, Cristina

10/10 Excellent

Shap2000

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Richard Wong, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service & Pleasant Stay
Room is large. Bed is King Size. (for Double Room) Clean & Comfortable. Staff (Ms. Christina) is very very nice. She gives professional travel advice & tips, can communicate fluent in English. Willing to help booking local tour / shuttle bus without charging any service fees. Remote location. 20-25mins walk from Main Street & restaurant. Not easy to go back at night if you are not good to read map. Wifi is available in room & public area. Public Computer is available. Breakfast is included.