My husband and I stayed there for 2 nights. My only complaint would be the slow service in the dining room. However the food was good. I would not recommend the buffet but stick to the menue. Room service was fast. This is not a 5 star hotel but I would stay there again in the future.
Cindy from Mexico City, Mexico
Situated in Xalapa, this hotel is close to Xalapa University, Plaza Las Americas Mall, and Plaza Las Animas Mall. Local …More
Nice hotel right on the entrance of Jalapa. In the main avenue. Easy access. Clean, nice rooms. Just ask for a room not facing the highway, since it´s kind of noisy.
Staff are OK but could use more attention. It took like 10 minutes to get a room, even i was the only checking in. Since paid with Expedia, did not opened a voucher nor credit. Then did some local calls. Could do it my self, had to ask front desk. They did the call one day. Next day they said no and asked me for a credit since each call was about 3 pesos (like 3 cents US). Confusing to me.
Despite that i would stay there again, since it´s clean, nice and with great location.
Raul from Mexico DF
Situated in Xalapa, this hotel is close to Interactive Museum of Xalapa, Plaza Las Animas Mall, and Xalapa University. Also …More
The hotel is very nice. The decoration is lovely and the facilities are clean.
The hotel personnel offer a very kind, fiendly and efficient servcie. The food is very good.
The single room was uncomfortable because it had a double-bed and a twin-bed. The space was very limited.
Adriana from Colombia
Situated near the airport, in Xalapa, this hotel is close to Xalapa Gallery of Contemporary Art, San Jose Church, and Los …More