Ratings based on 1,537 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
90% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Madison, CT

Our sixth visit to Excellence.

Posted Mar 27, 2015
We just love the place. The staff are incredibly friendly. The hotel has a really neat location and the resort layout is fantastic. The food is excellent and the nine restaurants give us a great selection = our dinner favorites are Chez Isabelle, Flavor Market and The Grill. We go there for our Beach-books-beer vacation, and never leave the hotel between the time we arrive and the day we depart. Being an adult all-inclusive, it has a peaceful pace (less frenetic). We'll be back.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Boston

Our Second Home

Posted Mar 26, 2015
Pros: People make this facility very special. Every member of the staff is friendly, incredibly hard working and eager to make your visit special.
Cons: Continue with the updates to the facility. For example, the renovations to the Grill and Lobster Hut are beautiful.
Location: Stunning beach location that is safe and not crowded.
Just returned from another trip to the Excellence Punta Cana and already planning to return next year. Whether you're staying for a few days or a month, the staff will make you feel like a VIP. The stunning beach goes on forever, the pools are beautiful and both offer plenty of lounge chairs. This is a stress-free facility where you can focus on whatever is important to you and let this incredible staff take care of all your needs.
2 out of 5
by A verified travelerfrom delaware

Not for the younger crowd

Posted Mar 25, 2015
The hotel was beautiful and the staff was very friendly but the food was terrible and the entertainment was pretty bad. The grounds were quiet so it was extremely relaxin but I am 28 and wanted better music and entertainment. When i say older I mean like 60 and above.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful will go again !!!

Posted Mar 25, 2015
This was our first vacation in twenty years and four kids later and I am so grateful my friend recommended the hotel. The staff food and quality of our experience surpassed all expectations . Just wonderful !
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 24, 2015
This was our 2nd time to this particular resort. I never wanted to leave :)
5 out of 5
Recommended
for Couples
by A verified travelerfrom Saskatoon

A wonderful resort!

Posted Mar 24, 2015
Pros: The staff was truly excellent! We've been to other AI resorts where the service was excellent, but the staff at Excellence Punta Cana was the best.
Cons: The rooms are spacious, but could use some touches of fresh paint.
Location: A secluded location, but can access any of the excursions available.
We had the relaxing vacation we needed. Welcoming, friendly staff were eager to make our vacation as excellent as it could possibly be. They were even willing to take the time to teach us a bit of Spanish (with good natured teasing)as we enjoyed our meals in the various restaurants. The food was good, and in some cases, very good - we loved all the options for dining. The pool was amazing with beautiful views of the ocean and beach. Many lounge chairs are available at both the pool and beach. We really enjoyed the beautifully maintained grounds. Our room was a "garden view" and we loved the scenery.
4 out of 5
Recommended
for Couples
by A verified travelerfrom rhode island

2015 friend's vacation

Posted Mar 23, 2015
Pros: The resort was very nice overall. Rooms clean and spacious. Pool and beach were nice.
Cons: Mattress was a little uncomfortable. The exterior needs renovations to bring it up to date. Food and drinks were OK.
Location: Horseback riding, zip lines were close by
Terrific time, we spent most of our time relaxing on the beach or by the pool. The wind is constant and made the surf rough, but there is a great swimming spot a short walk up beach.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom oklahoma

Beds were hard

Posted Mar 21, 2015
Beds were hard everything else great. Excursions were disapointing and was not told the truth about the details of the excursions.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom State College, Pa.

Showing its age

Posted Mar 19, 2015
Have stayed at the excellence 3 times and always have enjoyed my stay. The personnel are always excellent, helping to make your stay a wonderful one. The location is remote and very tropical resulting in a very relaxing environment. The facilities, however, are showing their age. The tile in and around the pool has been repaired many times and many areas are still in need of repair. The rooms have aging furniture, large openings under the door as if having been shaved. These things do not impair the ability to have a wonderful time but when billing this as a 4-5 star resort, I think that it matters
5 out of 5
Recommended
for Everyone
by A verified travelerfrom orlando

Very good staff and excellent service

Posted Mar 17, 2015
Food could be a little better. But overall would definitely recommend