Ratings based on 62 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler from Sierra Vista, AZ

Very nice hotel. Staff were friendly and helpful.

Posted Sep 21, 2014
Pros: I rarely use the word perfect to describe a stay at a hotel. I liked everything, I'd say that's perfect.
Cons: Again, I can't think of a thing that I would suggest needed improvement. I'm going to stay there on my way home to AZ.
Location: A busy city in that area. My wife and I walked to a Texas Roadhouse nearby and enjoyed a meal. Casino is nearby, just over the New Mexico line.
Checkin was great, we were at the desk for only a couple minutes and able to head for our room. Staff is very efficient and the rooms were very clean. Bed was soft...the room was perfect and I greatly enjoyed breakfast. Very relaxed atmosphere and I didn't feel crowded as I ate. A very good experience. My wife and I felt calm and relaxed and slept good.
4 out of 5
by A verified traveler from Phoenix

building smells nice and clean! Clean room!

Posted Sep 19, 2014
place was almost spotless but I did see some mold in shower corner. Not much but it was there! the entire building smells very nice and is pretty spotless like I said. the door had issues closing properly, made a loud sound and given that I arrived @ 1AM, that must have disturbed others around. I could hear other people walking in their rooms, so they're not very good walls if you know what I mean. room was nice, big, comfy and the bed especially. the dude in the front was super friendly and alert! you can tell he takes pride in what he does and it was appreciated as I was tired, and he got me checked in almost immediately! he checked up on me the following day and I ran into him at the store, guess what, he was just as friendly there (not in a creepy way though, lol). Point is the guy was nice! I did not have a chance to eat breakfast, I would have liked for him to ask me when I got in, or remind me, that there is complimentary breakfast included and if I would like some one to bring some up in the AM. as I mentioned I got there completely tired at 1 AM. This is just me and it should NOT be expected but it would have been nice. Overall this is one of the cleanest places I've ever stayed, seriously! The price is a little steep for my taste but again the place was smelling and looking great. Job well done by the maintenance and cleaning staff IMO! If you're driving through ELP and need a place on the west side of town, I highly recommend this place, it's clean, quiet and nice.
5 out of 5
Recommended
for Everyone
by A verified traveler from parral, chihuahua

nice hotel, excelent location, near Restaurants

Posted Aug 14, 2014
Pros: Hotel Staff excelent, the general manager a very nice and excelent person, is near excelent Restaurants and all kind of store, Walmart, Sunland park
it was mi first time and it was great experience, these will be my hotel for stay in el paso texas
3 out of 5
Recommended
for Business Travelers
by Brian

This traveler left a rating score only Posted Jul 23, 2014 on Hotels.com
5 out of 5
Recommended
for Overnight Stay Before Destination
by mfmccw from NH

Great for unexpected road trip car emergency

Posted Jun 13, 2014 on Hotels.com
Really liked this hotel. needed something close to our car dealership for an unexpected overnight car repair. booked same afternoon as check in using hotels.com. super easy, checked in to our comfy suite with great towels, bath accessories, super beds. negatives? blowdryer didn't work. next door neighbors had screaming kids until 10pm. Then room upstairs was clog dancing (or so it sounded like) until midnight. stopped after I called the front desk. Otherwise, a very nice overnight stay.
5 out of 5
Recommended
by lighthouselover from el paso

Great Location

Posted Jun 13, 2014 on Hotels.com
Nice hotel and nice price
4 out of 5
Recommended
by Andrew from Austin

Nice place

Posted Jun 8, 2014 on Hotels.com
I stayed there with the wife and kids. Room was clean. Breakfast was good. Overall nice place
4 out of 5
Recommended
for Overnight Stay Before Destination
by Jim from Cambridge, MA

Very comfortable

Posted Jun 1, 2014 on Hotels.com
Decent place to rest on a long drive across the country. After checking in, I could walk around the corner to the steak house for dinner.
4 out of 5
Recommended
for Everyone
by A verified traveler

I was there for a night and it was fine.

Posted May 21, 2014
Location: It is right next to I-10 and is a perfect place for a transit stay.
Everything was working and the breakfast was good.
4 out of 5
Recommended
for Families
by Sharon

This traveler left a rating score only Posted May 16, 2014 on Hotels.com