Ratings based on 92 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Nice hotel for an overnight stay

Posted Aug 25, 2014
Pros: Location, queitness, cleasiness.
Cons: The complimentary breakfast could easily be improved. We have had far better breakfast as much lesser hotels.
Location: Very close to a Chase bank, US Post Office, Krispy Kreme donuts, Texas Roadhouse and gas stations.
We stopped in El Paso enroute to LA from Houston as it is about 1/2 way. I friend told me about this Fairfield Inn and Suites by Marriott stating that the local was ideal and I have to agree as it could be seen from the I-10 and was less than 1/2 mile off the exit in a quiet nook with lots of options for dining very close to the hotel. We checked into a double Queen room on the 2nd floor but had to me moved as there was a water leak coming from the roof and out of the bathroom overhead light fixture. I called maintenance and someone arrived in less than 10 minutes to assess the situation. He then helped us move to a comparable room on the 1st floor that met our one night stay needs and we got a good nights sleep.
1 out of 5
by A verified traveler from TUCSON

Hotel reservation

Posted Jul 16, 2014
Pros: typically the place is on my watch list to stay.
Cons: I don't make mistakes that often, the manager was unwillingly to make any accommodations asides from paying full price.
I originally tried to book for the 24th of June but accidentally booked it for the 14th. When I attempted to check in, the hotel was not accommodating at all. they told me I could stay for an additional $50.00 that night. I was forced to not to take the reservation due to the fact that our company has a strict hotel policy that does not allow us to surpass $120.00 a night. I attempted to make it back to El Paso by the 14th of July but it did not work with my schedule so I essentially ate the hotel room. I have stayed at Marriot before and typically they are accommodating to their customers' needs. The manager on Duty had no "tack" and really just made me feel like I was just an average customer. Much to my disappointment, I have actually had better service from the Ramada INN down the street.
5 out of 5
Recommended
for Everyone
by A verified traveler

Just passing thru El Paso

Posted Jul 14, 2014
Rooms are great and clean, great for kids . We will be back again when passing the El Paso.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Clean hotel close to I-10

Posted Jul 6, 2014
Pros: The cleanliness and location
Cons: The shower did not drain very well.
Location: Leo's Mexican Restaurant, easy access to the highway that goes downtown, Walmart, Cracker Barrel, Sunland Park
My family and I enjoyed out stay in the Fairfield Inn. The hotel was clean and the breakfast was very good. The staff was attentive and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, AB

Convenient, clean hotel

Posted Jul 3, 2014
Pros: It was clean, had good facilities, and the location was convenient.
Cons: The breakfast selection could be expanded.
Location: The hotel is near the highway, and there is a Walmart and many restaurants (fast food and sit-down restaurants) nearby.
The hotel (lobby, breakfast area, fitness room, and our room) was clean. The gym was busy every time I walked by and when I used it myself, but it has a good selection of weights and cardio equipment. It's close to the highway, restaurants, and shops, and it's just a short drive to the city centre.
5 out of 5
Recommended
for Families
by Julie from New Mexico

Good family amenities

Posted May 14, 2014 on Hotels.com
We enjoy the pool and mini snack shop. Easy breakfast options in the mornings and close ice cream cooler in the evenings.
5 out of 5
Recommended
for Personal Event
by Steven Gregory from El Paso, TX

Plesantly pleased

Posted May 13, 2014 on Hotels.com
Easy access to interstate, restaurants and entertainment. Staff is extremely helpful and pleasant. Rooms are very clean, so are the laundry room and exercise room. We really enjoyed ourselves.
Comment from Hotel Management
Jul 19, 2014 by Damaris, Hotel Management
Thank you for the wonderful comments regarding your stay with us. I appreciate that you took the time to fill out the survey and send it in. It means a lot to us. I will share your comments with the rest of the staff. We are glad you enjoyed your stay with us and look forward to seeing you again in the future if ever in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice suite... great colors.

Posted May 13, 2014
Pros: I like the colors of the hotel. The room was very clean.
Location: We did Mesilla, NM and tons of great things in El Paso.
The suite was a good size and the whole stay was just perfect.
Comment from Hotel Management
May 13, 2014 by Damaris, Hotel Management
Thank you for the comments regarding your stay with us. I appreciate that you took the time to fill out the survey and send it in. It means a lot to us. We are glad you enjoyed your stay with us and look forward to seeing you again in the future if ever in the area.
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 1, 2014 on Hotels.com
5 out of 5
Recommended
by Trudi from Tucson

Weary Traveler

Posted Apr 23, 2014 on Hotels.com
Very nice place. Close to freeway and restaurants. Good healthy minded breakfast buffet. Will stay here again!