Ratings based on 247 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
89% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Fairly new

Posted Aug 24, 2014
It was a good night stay love it. Will b back again
4 out of 5
Recommended
for Everyone
by A verified traveler from la

I had good time there

Posted Aug 11, 2014
Very clean nice ppl. A lot of good places to go eT around the that are close I'll come back there
3 out of 5
by A verified traveler

OK nothing great

Posted Aug 7, 2014
Was told room would be ready in an hour. Arrived at hotel 4 hours later and they had to check if room ready. One day I left in the am with a small amount of toilet paper left on the roll. It was not changed out and a new roll was not left so I had to go down to the front desk for a roll. When I arrived there was no tv remote in the room, again I had to go to the front desk for it (I believe when I called the desk they should have brought it to me)
3 out of 5
Recommended
for Everyone
by A verified traveler from everywhere, usa

Great staff

Posted Aug 6, 2014
Usually ok but this time floor dirty and tub had slow drain. I like the staff and location. Near everything except a Wal-Mart.
1 out of 5
by A verified traveler

Posted Aug 5, 2014
Gilbert that works at front desk was very unprofessional, rude, and had no people skills.
3 out of 5
Recommended
for Everyone
by A verified traveler from Vail, AZ

Convenient place to stay

Posted Jul 22, 2014
Pros: The Front Desk Clerk made a big difference in our stay because he was polite.
Cons: The Wi-Fi connection could be improved/boosted.
Location: This Red Roof is right off of West Bound I-10 at Lee Trevino Drive. Exiting I-10, you'll need to quickly merge over to the right lane and slow down.
We've stayed here twice in the last 6 months. The rooms are decent, and have the usual signs of high traffic use. On our last stay, 7/20/2014, the guy working the Front Desk was very polite and helpful, which is nice after 500 miles of driving for the day. The beds were clean & comfortable and the shower was clean. The Wi-Fi connection was a little on the weak side, so it would tend to stall-out, but once connected it was adequate for checking email. Overall, this Red Roof is fine for what we needed - a warm shower and a couple of comfortable beds.
5 out of 5
Recommended
for Everyone
by A verified traveler from everywhere

Posted Jul 21, 2014
Nice quite room and the staff was very nice. Close to restaurants, shopping and movie theater. Close enough to walk. Unfortunately a Wal-Mart is a good distance away. Truck parking on the street behind the hotel makes it nice for weary truckers.
5 out of 5
Recommended
for Everyone
by A verified traveler from All over

Posted Jul 19, 2014
Nice hotel close to restaurants, movies and shopping. Unfortunately the nearest Wal-Mart is kinda far. I prefer third floor rooms because they just seem nicer. The staff is awesome.
2 out of 5
by A verified traveler from AZ

Get What You Pay For

Posted Jun 29, 2014
Pros: Nothing.
Cons: Invest some money and change locations.
Location: Near highway. and whatever El Paso has to offer.
1 out of 5
by A verified traveler from az

Horrible hotel

Posted Jun 25, 2014
Pros: Nothing
Cons: The bed and pillows and plumbing
Location: Plenty to do
The bed was very uncomfortable. The pillows were to hard. I woke up with neck pain and my wife couldn't sleep all night. The tub and sink were both clogged. We were going to stay for two night, we ended up staying there only one.