Ratings based on 61 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Holiday Inn Express, Elgin TX

Posted Apr 16, 2015
Pros: Soft, quality bedding.
Cons: Noise
Only major hotel in Elgin, TX. Much nicer than last time I stayed there (3 years ago). However it was very noisy with sound going through walls and work crews waiting outside being very loud in the morning. Breakfast was nice and seating was ample and clean.
Comment from Hotel Management
Jun 9, 2015 by Jared Lucas, Hotel Management
We appreciate your comments about your last stay. We hope that you have the opprotunity to give us another chanceto show you that we have greatly improved form your last stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from Elgin

Overpriced and under serviced

Posted Mar 9, 2015
The hotel manager was extremely pushy about giving the hotel a 10. I found that my room was nice, but not for the price I paid for it. The manager made me wait an hour and a half to check in, so I had to wait there with my luggage after a 3 hour drive. Then when I finally see my non-smoking room there are ashes all over the floor, and hair on the nightstand.
Comment from Hotel Management
Jun 9, 2015 by Jared Lucas, Hotel Management
We are very concerned about yourremarksabout your last experienceat our hotel.We do not ever want to make a guest feel likethey are being pushed into giving us anything mare than we deserve. We have made great strides in improvementsat the property and we welcome you to come witness what we have done!!
5 out of 5
Recommended
for Everyone
by A verified traveler from pasadena tx

Very nice I would and plan on staying there again

Posted Feb 18, 2015
Pros: everything- had no complaints
Room was nice and clean - 2 queens and sofa- lot of room Breakfast was good - a lot to choice from.
Comment from Hotel Management
Jun 9, 2015 by Jared Lucas, Hotel Management
Thank you for your kind and warm remarks about your stay at our property.We hope to see you again, soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2015
Clean room, comfortable bed, plenty of towels. Very pleased with this Hotel. Also, the hotel was in a great location. We were there for a wedding shower at a near by location which was just a short walk from the hotel.
Comment from Hotel Management
Jun 9, 2015 by Jared Lucas, Hotel Management
Thank you for your kind remarks about your stay at our property.We hope to see you again, soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and quiet

Posted Jan 7, 2015
We stayed her for a couple of nights while moving out of our house. It was very quiet and clean. The staff were pleasant and helpful. This location has a laundry room, which is great if you're a family living out of a suitcase. I had some trouble accessing the laundry room, and the detergent vending machine didn't work, but the staff quickly helped me get access and found me some detergent.
Comment from Hotel Management
Jun 9, 2015 by Jared Lucas, Hotel Management
Thank you for your warm remarks about your stay at our property.We are happy that you enjoyed your stay and hope to see you again, soon!
3 out of 5
Recommended
for Business Travelers
by Justin from Texas

Needs work

Posted Dec 22, 2014 on Hotels
First room I was given was dirty. Second room was clean. Over priced. I was suppose to receive a gift card upon arrival (according to hotels.com) I asked and the front fesk last looked at me like I was crazy.
5 out of 5
Recommended
for Families
by Kenneth from Beaumont TX

Nice, quiet and comfortable

Posted Nov 24, 2014 on Hotels
It was a nice stay. Not many choices in town, so this is as good as it gets. It was clean, quiet and comfortable. The only cons were that the shower head needs to be replaced and the tub was slippery.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Hill Country Getaway.

Posted Nov 2, 2014 on Hotels
Calm, quite and relaxing. Would not hesitate to use again.
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Great Service

Posted Oct 22, 2014 on Hotels
The desk staff was amazing!! The beds were amazing but I wish the room was cleaner.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Good, but higher priced than I expected.

Posted Aug 26, 2014 on Hotels
It was okay, but the hotel was older for the price. Breakfast was good. Room was clean and comfortable. Front desk staff was nice.