Standard Room, 2 Queen Beds | Desk, iron/ironing board, free cribs/infant beds, free WiFi
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Reviews of Super 8 by Wyndham Elko

2.5 out of 5
Super 8 by Wyndham Elko
1755 Idaho St, Elko, NV

Reviews

6.8
Rating 10 - Excellent. 94 out of 566 reviews" "
Rating 8 - Good. 199 out of 566 reviews" "
Rating 6 - Okay. 144 out of 566 reviews" "
Rating 4 - Poor. 63 out of 566 reviews" "
Rating 2 - Terrible. 66 out of 566 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Jalex, Wendover

It was Nice , quite.. WiFi, TV work perfectly Just gotta tell the Staff to KNOCK before trying to Enter a Room Occupied... & Kinda Creepy for Front desk to come early to the room & slide the Receive under the door without knocking or Saying something...or ask if I wanted a copy of it ...gotta do better
Stayed 2 nights in Mar 2024
Response from Super 8 on Apr 18, 2024
Thank you for staying with us and taking the time to leave us a review. We appreciate your feedback.

6/10 Okay

Xiaojuan

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Convenient location, and friendly staff, but the room is very old and not clean.
Stayed 1 night in Feb 2024
Response from Travelodge on Feb 15, 2024
Thank you for staying with us and taking the time to leave us a review. We apologize for the room condition and are addressing these issues immediately. We hope you choose to stay with us again so that we may offer you a better experience.

2/10 Terrible

Rebecca

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Felt unsafe, switches in the room were dirty. You could feel the bathroom floor dip down. The drain in the bathtub looked grimy and not cleaned. You had to walk outside to the neighboring motel to check in and also for breakfast. It was very hot in the room, so we opened the window that didn’t have a screen and no outside light. The toiletries looked like they were handled by dirty hands. The carpets in the room also very dingy/dirty looking. The lights in the room didn’t turn on with the switch by the door. Did not feel comfortable at all staying there, like I wanted to keep all of my clothes and shoes on the entire time. Not relaxing at all!
Stayed 1 night in Feb 2024
Response from Travelodge on Feb 15, 2024
Thank you for staying with us and taking the time to leave us a review. We apologize for the issues you encountered and are working on addressing these right away. We do hope you consider staying with us again so that we may offer you a better experience.

2/10 Terrible

Daniel

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It took several tries to finally find a room that was clean. The doors actually locked and was actually vacant.
Stayed 2 nights in Feb 2024
Response from Travelodge on Feb 15, 2024
Thank you for staying with us and taking the time to leave us a review. We apologize for the experience you had and hope that you will give us another chance to give you the experience you deserve.

2/10 Terrible

Kerri

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The whole place was filthy and falling apart. Our room had been broken into previously and the door lock was broken. There were still crowbar marks on the trim and door. The tv didnt work. The the bathroom fan didnt work and mold was growing in the bathroom. The floors and chairs were filthy and needed vacuuming. The outside doors didnt lock so anyone could come and go. The attendant was across the street at the travelodge, so you had to go there for everything. They were friendly and helpful when my key quit working, but the whole place was so gross that i left and didnt stay the 2nd night. I will never book there again.
Stayed 2 nights in Feb 2024
Response from Super 8 on Feb 15, 2024
Thank you for staying with us. We apologize for your experience, we are undergoing new management and are working to get everything fixed. We do hope you will give us another chance to offer you a better experience.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty
The person at the desk was friendly--that was the only good part. Check-in was inconveniently located at the Travelodge next door, and so was breakfast. I asked for an upstairs room but was given a room downstairs. The floor in the hallways had soft spots and ut was very dirty. The carpet in the room itself was so dirty I felt the need to make a towel and blanket path to walk on from the bed to the bathroom. The carpet was also torn up. I'm pretty sure there was mold in the room because it smelled weird, and I got a runny nose and sneezing as soon as I entered. It cleared up once I left. There was blood on the bathroom floor, there were hair shavings on the sink, and the smoke detector battery was removed.
Stayed 1 night in Dec 2023
Response from Super 8 on Dec 31, 2023
Thank you for staying with us. We sincerely apologize for the issues and experience you had. We are working on getting renovations done, the carpet being the biggest, it is just taking longer than expected. We are also speaking with out housekeeping about the cleanliness of the room. We do hope you choose to stay with us again so that we may offer a better experience.

2/10 Terrible

Clifford

Stayed 3 nights in Nov 2023
Response from Melanie McLuen on Dec 1, 2023
Sorry, you had a bad stay with us.

10/10 Excellent

Chaz

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Melanie McLuen on Dec 1, 2023
Thank you for your review.

8/10 Good

James B

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located and a good spot.
Stayed 1 night in Oct 2023
Response from Melanie McLuen on Dec 1, 2023
Thank you for your review.

2/10 Terrible

RAYMOND

Disliked: Property conditions & facilities
Poorly maintained
Key card wouldn't open door of Room 234. Desk clerk re-keyed it and it still didn't work. Door handle was loose and appeared to be damaged. After 2 failed attempts to enter and twice lugging my stuff up a flight of stairs and back out to my car, I asked for a different room on the 1st floor. The new room was basically OK, but there were maintenance problems. One of the 2 electric plug in sockets at the desk was dead. There were no regular coffee packets, only a decaf - i.e., it hadn't been restocked. There was no ice bucket. The desk phone was dead. This place is old and sorely in need of some repairs and better maintenance. The price was low, but frankly the place wasn't worth any more. I will say that the continental breakfast was pretty good, with a good variety of items. However, I won't stay here again - will pay a few bucks more for a better maintained motel.
Stayed 1 night in Oct 2023
Response from Melanie McLuen on Dec 1, 2023
I am sorry you had a bad stay. I am working on the problems.

8/10 Good

Robert

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the money
Stayed 1 night in Oct 2023
Response from Melanie McLuen on Dec 1, 2023
Thank you for your review.

8/10 Good

Constance

Stayed 1 night in Oct 2023
Response from Melanie McLuen on Dec 1, 2023
Thank you for your review.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Melanie McLuen on Oct 9, 2023
Thank you for your review

4/10 Poor

Clayton

Stayed 3 nights in Sep 2023
Response from Melanie McLuen on Oct 7, 2023
sorry you had a bad stay with us.

6/10 Okay

Ryan

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Average as advertised. Tv remote did not work and there was mold in the shower
Stayed 2 nights in Aug 2023
Response from Melanie McLuen on Sep 5, 2023
I am sorry that you didn't like the room. I am trying to fix things

8/10 Good

Tomoe

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Melanie McLuen on Sep 5, 2023
thank you for your review

6/10 Okay

Judith

Nothing above average and as present day prices high everywhere it was affordable.
Stayed 1 night in Aug 2023
Response from Melanie McLuen on Sep 8, 2023
Thank you for your review.

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Rooms were very clean and comfortable. Hallways were plain and needed updated, the same with the parking lot.
Stayed 1 night in Aug 2023
Response from Melanie McLuen on Sep 5, 2023
thank you for your review and i am trying to fix things now

2/10 Terrible

Matthew

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially gave us key card to room that was occupied. They gave us a new room and the tv didn’t work, the shower was cracked on the wall, the smoke detector had the battery taken out of it and left open and the bed wasn’t made. I get that the prices are cheap and you get what you pay for but this was pretty rough.
Stayed 1 night in Aug 2023
Response from Melanie McLuen on Sep 5, 2023
I am sorry this happened and i am working on the problems

6/10 Okay

Kaushik

Stayed 1 night in Jul 2023
Response from Melanie McLuen on Sep 8, 2023
Thank you for your review.

4/10 Poor

Verified traveler

The problem was not with the motel, but
Stayed 1 night in Jul 2023
Response from Melanie McLuen on Sep 8, 2023
I am sorry that you had a bad stay with us.

10/10 Excellent

Walter

Liked: Cleanliness
Stayed 2 nights in Jul 2023
Response from Melanie McLuen on Sep 5, 2023
thank you

4/10 Poor

Ramona

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Really the only thing I liked was the price and what I didn't like was the girl that checked me in well I got there early when I went in there was no person in the front desk I waited for about 15 minutes I made so much noise but no one came finally I picked up a telephone and I got a person that couldn't speak English after about 20 minutes anyway it took more than 20 minutes so her if I could pay now she said no she said check in time is at 300 o clock she always acts like every one is bothering her she never smiles she says hi
Stayed 2 nights in Jul 2023
Response from Melanie McLuen on Sep 5, 2023
I am sorry that this happened. The only time that we can't get you in is if we sold out the night before. I will handle the problem with my staff. thank you for letting me know

6/10 Okay

Sheila

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We went to our room and found dirty towels in the bath, the bathtub had a crack in it so who knows what was seeping out of that when we stepped on it when showering. When getting the luggage there was a drug deal going on in the parking lot, so I was concerned about the safety of my vehicle and its contents. The carpet in our room was very dirty, the hallways were dirty and a lot of stains. The bed was clean, and the air worked well so we survived our stay. Breakfast was good and warm.
Stayed 1 night in Jul 2023
Response from Melanie McLuen on Jul 26, 2023
I am sorry you had a bad stay. I am working on the carets and working with staff to get the people that do not belong here gone.

10/10 Excellent

Robert

Stayed 1 night in Jul 2023
Response from Melanie McLuen on Sep 5, 2023
thank you

10/10 Excellent

Robert

Stayed 1 night in Jul 2023
Response from Melanie McLuen on Sep 5, 2023
thank you

8/10 Good

Jasmine

Stayed 1 night in Jul 2023
Response from Melanie McLuen on Sep 5, 2023
thank you

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and easy to get to.
Stayed 4 nights in Jul 2023
Response from Melanie McLuen on Jul 26, 2023
thank you for your review

8/10 Good

David

Traveled with partner
Price point and features on par
Stayed 1 night in Jul 2023
Response from Melanie McLuen on Jul 26, 2023
thank you for your review.

2/10 Terrible

Ana, Pinole

Liked: Staff & service
Disliked: Property conditions & facilities
It was the hottest day ever and the air conditioner didn’t work. They had no other rooms available. Maintenance guy wasn’t scheduled until the next day.
Stayed 1 night in Jul 2023
Response from Melanie McLuen on Jul 26, 2023
I am sorry that this happened. I am working on the problems.

8/10 Good

Keven

Stayed 2 nights in Jun 2023

4/10 Poor

GLENN

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023
Response from Melanie McLuen on Jul 26, 2023
Thank you for your review.

8/10 Good

Maria

Liked: Staff & service, property conditions & facilities
B fcyjfh
Stayed 1 night in Jun 2023
Response from Melanie McLuen on Jun 30, 2023
Thank you for your review.

4/10 Poor

Dan

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The price was right, but the check in took a long time and when I checked out they could not find my name in the system. The room had a broken head board on the bed and the hair dry smoked and sparked when it was turned on.
Stayed 1 night in Jun 2023
Response from Melanie McLuen on Jun 30, 2023
I am sorry you had a bad stay. I am working on the problems.

6/10 Okay

kurk

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Older motel with no updates
Looks, smells and feels like the wrong place to stay. If I hadn’t prepaid, would have definitely taken a pass on this place. Don’t waste my money.
Stayed 1 night in Jun 2023
Response from Melanie McLuen on Jun 30, 2023
I am sorry that you had a bad stay with us. I am working on the problem.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Their was a rotten apple under the bed skirt,an old toothbrush against the wall, old candy and food crumbs along the lining of the bedding. Hole in the bathroom door, the desk had damage, smoke detector was open with no batteries. The mattress has so worn and uncomfortable.
Stayed 3 nights in Jun 2023
Response from Melanie McLuen on Jun 30, 2023
I am sorry you had a bad stay. I am working on the problems.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting and dirty
The lock on the door has been broken off the carpet is disgusting, loose and riddled with stains. The whole place is disgusting. I’d strongly recommend never staying at this place. The back door is taped open so anyone can come and go as they please. There is trash everywhere. Definitely a gross stop and a mistake to give it a shot. Been better off staying on the streets.
Stayed 2 nights in Jun 2023
Response from Melanie McLuen on Jun 30, 2023
I am so sorry you had a bad stay. I am working on the problems and waiting for the guys to come out and put new carpet in.

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The room smelled very bad
Our first impression of the room was the smell. It positively reeked of something not quite identifiable: curry? some unfortunate personal products? Not sure, but luckily we had some Tide pods we had purchased for laundry and we busted one of them open and wiped down all the surfaces in the room and then hung the rag over the AC to help permeate the room with something more pleasant. The carpet in the room was heavily stained and should be yanked out and replaced with laminate. The ceiling was a patchwork of very bad sheetrock work. On the bright side the bedding was clean, the AC worked, and there was plenty of hot water (although old fixtures wasted a lot of water). Not sure about the other rooms, but this one needs to have it's walls and ceilings washed down to rid it of the smells some longer-term guest seems to have left behind. We will avoid staying at this Super 8 again.
Stayed 1 night in Jun 2023
Response from Melanie McLuen on Jun 30, 2023
I am sorry that this happened. Did you let the front desk know? We could have changed rooms for you. As far as the carpet, we are working on that.

2/10 Terrible

Nicholas

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Our bathroom door had a hole punched in it and it didn’t shut at all. There was cat food in the bathroom. The carpets in the hall is stained up. And the door on the side did lock. One of the worst stays I ever had.
Stayed 1 night in Jun 2023
Response from Melanie McLuen on Jun 30, 2023
I am sorry you had a bad stay. Did you let the front desk know? I am working on the problems.

8/10 Good

Michael

Good location. Needs updating
Stayed 1 night in May 2023
Response from Melanie McLuen on May 15, 2023
Thank you for your review.

2/10 Terrible

Ishmael

Stayed 1 night in Mar 2023
Response from Melanie McLuen on Apr 2, 2023
I am sorry that you had a bad stay. i am trying to fix everything here.

6/10 Okay

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here durring an ice fishing tournament. The property is aged, but it was clean and the gentleman at the front desk was great. The beds arent bad for a cheaper hotel. I didn’t like that the heater/AC didn't work well. The lower setting didn'tget work and I could've get the temp control to work. We were either very hot or very cold. I had to adjust it multiple times. I also didn’t like that one door wasn't working so they just propped it open with something, and really anyone could cone in. Overall though it was decent.
Stayed 1 night in Feb 2023
Response from Melanie on Feb 20, 2023
I am sorry you had a bad stay. I am working on fixing the problems.

8/10 Good

Laurie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023
Response from Melanie on Feb 18, 2023
Thank you for your review

10/10 Excellent

Gregory

Stayed 1 night in Dec 2022
Response from Super 8 on Apr 3, 2023
Thank you for staying with us and taking the time to leave us a review. We hope to see you again!

10/10 Excellent

Augustin

Stayed 1 night in Oct 2022

8/10 Good

Feng

Liked: Cleanliness, staff & service, property conditions & facilities
Average
Stayed 1 night in Sep 2022
Response from Melanie on Oct 12, 2022
Thank you

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Melanie on Oct 4, 2022
Thank you

6/10 Okay

Nancy

Traveled with family and small children
Liked: Staff & service
I like that my children are in a nice area. although some things would need to be addressed. I check everything & the window was unlocked. I think maintenance should re-look at the bath tub. It wasn’t maintained. The caulk was coming off & it was an unpleasant sight. Overall, the staff was friendly & the front office was clean. I had no problems checking in late & checking out. My kids were happy & the AC worked really great!
Stayed 2 nights in Sep 2022
Response from Super 8 on Sep 22, 2022
Nancy, thank you for staying with us and taking the time to leave us a review! We are glad you and your kids enjoyed your stay. We do apologize for the maintenance issues and will be letting maintenance know to resolve that issue. We hope to see you again!

8/10 Good

Chad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Super 8 on Sep 22, 2022
Thank you for taking the time to leave us a review your feedback is greatly appreciated. We hope to see you again!

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Super 8 on Sep 17, 2022
Thank you for staying with us and taking the time to leave us a review. Your feedback is greatly appreciated. We are delighted to hear you enjoyed your stay and we loom forward to seeing you again!