Front of property

Reviews of Comfort Suites Columbia Gateway

2.5 out of 5
Comfort Suites Columbia Gateway
7146 Old Waterloo Road, Elkridge, MD

Reviews

8.4

Very Good

Rating 10 - Excellent. 445 out of 1002 reviews" "
Rating 8 - Good. 349 out of 1002 reviews" "
Rating 6 - Okay. 118 out of 1002 reviews" "
Rating 4 - Poor. 51 out of 1002 reviews" "
Rating 2 - Terrible. 39 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Jose on Feb 21, 2024
Dear Jose,Thank you for the effort you put into writing this review. I’m terribly sorry to hear about the experience you had and that we failed to impress you with the quality of our hotel. We’re involved in a continuous improvement process aimed at making the hotel better than ever before. We guarantee that your next visit will be awesome. I really hope that you will give us another try.Sincerely,Jean

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location left something to be desired but good deal clean hotel
Stayed 1 night in Feb 2024
Response from Comfort Suites on Feb 16, 2024
Dear,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a positive experience with our customer service, clean rooms, and convenient location. We take a lot of pride in treating guests like we would all love to be treated ourselves. We look forward to welcoming you back for another great stay in the future.Sincerely,Jean

2/10 Terrible

TUHOMBYE

Stayed 1 night in Jan 2024

8/10 Good

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel several times. It's an older building, but well kept.
Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 9, 2024
Dear Doris,Thank you for being a loyal guest and for your positive feedback. We appreciate your recognition of our efforts to maintain the older building in good condition. We value your continued trust and look forward to welcoming you back for another pleasant stay in the future. If you have any suggestions for improvement, please feel free to share. Safe travels!Sincerely, Hotel Manager

8/10 Good

Scott, nassau

Stayed 3 nights in Dec 2023
Response from Hotel Manager on Jan 21, 2024
Dear Scott,Thank you for taking the time to provide us with a 4-star rating. We're glad you enjoyed your stay overall, and we deeply appreciate your feedback. We are always striving to deliver the best possible experience to our guests, so we will make sure to use this information to keep improving. Thanks again for the rating and we hope to have you stay with us again soon.Sincerely, Hotel Manager

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience every one was very helpful and nice I would stay there again..
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 29, 2023
Dear Robert,We are pleased to hear from you, and hope you will be able to stay with us again soon. Our hotel and its amenities are a source of pride for us, and we look forward to earning your trust. We would like to thank you again.Sincerely,Hotel Manager.

4/10 Poor

OLUKAYODE

Business traveler
Liked: Cleanliness, staff & service
Terribly noisy. We could not sleep due to truck noise all through the night. It was such a restless night.
Response from Hotel Manager on Dec 24, 2023
Dear OLUKAYODE,We deeply regret the disturbance you experienced during your stay. Your comfort is paramount, and we apologize for the inconvenience caused by the noise, especially from trucks. We'll address this issue promptly to ensure a more peaceful atmosphere for our guests. Your feedback is invaluable, and we appreciate your understanding.Sincerely, Hotel Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, practically priced, close to the mall, and quiet.
Stayed 2 nights in Dec 2023
Response from Hotel Manager on Dec 18, 2023
Dear Jennifer,Thank you for your positive review! We're pleased to hear that you found our hotel comfortable, reasonably priced, conveniently close to the mall, and quiet. Your satisfaction is our priority, and we look forward to providing you with another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 Good

melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 11, 2023
Dear Melissa,Thank you for your feedback and rating! We appreciate your input. If there are specific areas where we can improve and better meet your expectations, please feel free to share. Your insights are valuable to us, and we hope to have the opportunity to enhance your experience during your next visit.Sincerely, Hotel Manager

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was enjoyable
Response from Comfort Suites on Feb 28, 2024
Dear,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a positive experience with our customer service, clean rooms, and convenient location. We take a lot of pride in treating guests like we would all love to be treated ourselves. We look forward to welcoming you back for another great stay in the future.Sincerely,Jean

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 8, 2023
Dear Hannah,Thank you for the stellar 5-star review! We're delighted to hear that you had an outstanding experience during your stay. It's our pleasure to provide top-notch service, and we look forward to welcoming you back for more memorable moments.Sincerely, Hotel Manager

2/10 Terrible

Tim

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked through Expedia. Turned out I couldn/t stay as I was travelling with a dog. Despite getting Expedia's travel "insurance", I could neither cancel the reservation nor get a refund from the "insurance". I will go out of my way in the future to never use Expedia again.
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 11, 2023
Dear Tim,We're sorry to hear about your experience with Expedia and the challenges you faced with the reservation and travel insurance. It's frustrating when travel plans don't go as expected. While we may not have control over third-party booking policies, we appreciate your feedback. If there's anything we can assist you with directly or if you have further concerns, please don't hesitate to reach out to us. We value your perspective and hope to have the opportunity to provide a better experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was on a one day business trip and the room was very large and comfortable. I also used the business center to print some documents and that wishes flawlessly as well. The Continental breakfast was good for a cheaper hotel.
Stayed 1 night in Nov 2023
Response from Hotel Manager on Dec 5, 2023
Dear Keith,Hello! We're delighted to hear that your one-day business trip with us was comfortable and convenient. It's great that you found the room spacious and comfortable, and the business center met your needs seamlessly. We strive to offer value, and we're glad you enjoyed the Continental breakfast. Thank you for choosing us, and we hope to welcome you back for another successful stay!Sincerely, Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 5, 2023
Dear Guest,Thank you for the perfect rating! We're thrilled to have earned a 10 out of 10 from you. If there's anything specific you loved about your stay or any suggestions for improvement, we'd love to hear more. Your feedback is invaluable, and we look forward to hosting you again for another outstanding experience!Sincerely, Hotel Manager

6/10 Okay

Toni

Traveled with partner
Disliked: Staff & service, amenities
Please research the area and the hotel. Staff was not friendly, ac unit very noisy and the hotel is located right next to the highway. You can hear every car and truck. Hot water didnt work. Staff did not give you all check in information. Nothing was hardly available for breakfast. Will next stay here again.
Stayed 2 nights in Nov 2023
Response from Hotel Manager on Nov 28, 2023
Dear Toni,I'm sorry to hear about your disappointing experience. We value your feedback and take it seriously. We'll look into the issues you mentioned regarding staff friendliness, noise, hot water, and breakfast availability. We apologize for any inconvenience and appreciate your insights. Your comments will help us improve and provide a better experience for our guests.Sincerely, Hotel Manager

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. courteous and extremely helpful.
Stayed 5 nights in Nov 2023
Response from Hotel Manager on Nov 23, 2023
Dear Mark,Thank you for your positive feedback! We're delighted to hear that our staff provided great service, were courteous, and extremely helpful. Your satisfaction is our priority, and we appreciate your kind words. If there's anything specific you enjoyed or if you have any suggestions for improvement, please let us know. We look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

10/10 Excellent

hyun

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 21, 2023
Dear Hyun,Thanks for your stay and choosing our hotel as it was convenient and close to your points of interest. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to your next stay. Sincerely, Hotel Manager

6/10 Okay

Mary

Stayed 2 nights in Nov 2023
Response from Hotel Manager on Dec 9, 2023
Dear Mary,Thank you for your feedback and for rating your experience 3/5. We appreciate your input and would love to know more about how we can enhance your stay. If there are specific areas where we can improve, please feel free to share. We value your business and hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager

10/10 Excellent

Viviennia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 18, 2023
Dear Viviennia,Thank you for the perfect score! We're thrilled to receive a 10 out of 10 from you. If there's anything specific that made your stay exceptional or any suggestions you have for improvement, please feel free to share. We appreciate your feedback and hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager

8/10 Good

Espana

Liked: Cleanliness, staff & service, property conditions & facilities
My experience was normal. Staff was professional and pleasant. Nothing outstanding or unique happened. I will say, this was not my first choice; however, I was pleasantly surprise of how comfortable I was. I was looking for same hotel, however, in a different location. I am glad I stayed at this particular location. Thank you
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 17, 2023
Dear Espana,Thank you for choosing our hotel and taking the time to share your experience. We appreciate your acknowledgment of our professional and pleasant staff. While your stay may have been routine, we're thrilled to have pleasantly surprised you with our comfort. We're glad you stayed with us and hope to welcome you back, perhaps at a different location, ensuring another comfortable and positive stay.Sincerely, Hotel Manager

10/10 Excellent

Lauren

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and spacious. On a back street away from the highway. No complaints about the room or the upkeep. I would highly recommend the hotel if anything a affordable clean room to stay in. Breakfast was eggs sausage waffels and cereal. Pool is heated but still pretty cold.
Stayed 2 nights in Nov 2023
Response from Hotel Manager on Nov 13, 2023
Dear Lauren,Thank you for taking the time to share your positive experience! We're thrilled to hear that you found the hotel clean, spacious, and well-maintained. It's great to know you had no complaints about the room and enjoyed the breakfast offerings. We appreciate your recommendation for affordable and clean accommodations. Regarding the pool temperature, we'll certainly look into it to ensure a more comfortable experience for our guests. We hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

4/10 Poor

Bonnie

Traveled with family
Disliked: Room comfort
Bathroom
Using your bathroom was just a horrible experience, I have never seen a toilet so low, it was fit for a child and not an adult
Stayed 4 nights in Oct 2023
Response from Hotel Manager on Oct 31, 2023
Dear Bonnie,Thank you for sharing your concerns. We apologize for the inconvenience you experienced with the bathroom facilities during your stay. Our aim is to provide comfort for all our guests, and we regret that the toilet height did not meet your expectations. Your feedback is crucial, and we'll take this into consideration for future improvements to ensure a more accommodating experience for all. We hope you'll give us another opportunity to provide a more satisfactory stay in the future. Sincerely,Hotel Manager

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is the hot water was not hot, shower made noise. Place was perfect otherwise! Definitely stay here again!!
Stayed 3 nights in Oct 2023
Response from Hotel Manager on Oct 30, 2023
Dear Lori,Thank you for sharing your experience with us. We're glad to hear that, overall, your stay was enjoyable. Your feedback about the hot water and shower noise is noted, and we apologize for any inconvenience caused. We'll address these issues promptly to ensure a more comfortable experience for you and our future guests. We're delighted that you found everything else perfect and look forward to welcoming you back on your next visit!Best Regards,Hotel Manager

4/10 Poor

Reuol

Traveled with family
Ask them to clean room by a certain time or they will not
Stayed 5 nights in Oct 2023
Response from Hotel Manager on Oct 23, 2023
Dear Reuol,Thank you for sharing your feedback regarding your recent stay. We're sorry to hear that you had concerns about the room cleaning. We value your input, and we'll review our cleaning procedures to ensure a more convenient and timely service for our guests in the future. If you choose to stay with us again, please don't hesitate to communicate your specific preferences or requirements to our staff during your visit. We aim to provide a more satisfying experience on your next stay.Sincerely,Hotel Manager

8/10 Good

John

Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 21, 2023
Dear John,Thank you for taking the time to rate your recent stay at our hotel. We appreciate your feedback and are glad to see that you had a positive experience overall, rating it 8 out of 10. We strive to provide exceptional service and a comfortable stay for all our guests, and we're thrilled that we were able to meet your expectations. We value your feedback and hope to have the opportunity to welcome you back in the future for an even better experience.Sincerely,Hotel Manager

8/10 Good

Joao

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family stayed here for 2 nights, and it was nice. When we got to our room, it smelled like smoke. The staff was very polite and right away, accommodated us into a new room. The room was very spacious, with 2 TV's which made it easier to let the kids watch their own shows. The breakfast was great. The pool was great entertainment for the kids. We most likely would stay here again.
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Oct 10, 2023
Dear Joao,Thank you for your review and for choosing our hotel for your family stay. We apologize for the inconvenience caused by the initial smoke smell in your room, but we are glad that our staff promptly accommodated you into a new room. We are delighted to hear that you enjoyed the spaciousness of the room, the convenience of having 2 TVs, and the great breakfast options. It's wonderful to know that the pool provided great entertainment for the kids. We appreciate your kind words and are thrilled that you would consider staying with us again. We look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Alma, Sterling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was better than i expected. Clean and spacious. Staff was great. The
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 9, 2023
Dear Alma,Thank you for your positive feedback! We're thrilled to hear that your room exceeded your expectations in terms of cleanliness and spaciousness. It's also wonderful to know that our staff provided you with excellent service. We strive to make our guest's stays as comfortable and enjoyable as possible, and your comments are greatly appreciated. Should your travels bring you back to our area, we'd be delighted to host you again.Sincerely,Hotel Manager

2/10 Terrible

greg

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Wet night
In the middle of the night the vent in the bathroom started leaking water into our bathroom Called the front desk several times an no answer.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 9, 2023
Dear Greg,We sincerely apologize for the inconvenience you experienced during your stay with us. A leaking vent is certainly not the kind of experience we want our guests to have, especially in the middle of the night. We also apologize for the lack of response when you called the front desk. Your feedback is valuable, and we take these issues seriously. We will investigate the cause of the leak and address it promptly. Additionally, we will review our procedures to ensure that guests can always reach our staff, especially in case of emergencies. We appreciate your understanding and hope you will consider staying with us again in the future, allowing us the opportunity to provide you with a much-improved experience. Your comfort and satisfaction are important to us, and we will strive to make your next stay more pleasant.Sincerely,Hotel Manager

10/10 Excellent

Michele

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Hotel Manager on Oct 28, 2023
Dear Michele,Thank you for your perfect score! We're delighted that your experience with us was exceptional. Your 10 out of 10 rating means a lot to us and serves as a testament to our commitment to providing the best service possible. We're thrilled to have met your expectations, and we can't wait to host you again for another outstanding stay.Sincerely,Hotel Manager

6/10 Okay

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was great, the staff was friendly. The downside of my stay was that the room I booked and paid for wasn’t available once I arrived. However, the staff upgraded the room I was given and still made for a great weekend
Stayed 2 nights in Jul 2023
Response from Hotel Manager on Sep 27, 2023
Dear Brian,Thank you for your feedback, and we apologize for the inconvenience you experienced with the room mix-up. We're pleased to hear that our staff was friendly and accommodating, and we're glad they were able to provide you with an upgraded room to make your weekend enjoyable. Your understanding is greatly appreciated, and we look forward to the opportunity to host you again in the future.Sincerely,Hotel Manager

10/10 Excellent

Marjorie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of Space
Suite was spacious and comfortable with two tvs so that my husband could watch football and i could watch something else.
Stayed 2 nights in Sep 2023
Response from Hotel Manager on Sep 27, 2023
Dear Marjorie,We're delighted to hear that you enjoyed the spacious and comfortable suite during your stay, and that the two TVs allowed you and your husband to watch your preferred shows. Your comfort is important to us, and we're thrilled that we could provide a relaxing and accommodating experience. We hope to welcome you back for more enjoyable stays in the future!Sincerely,Hotel Manager

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and friendly staff. Access to the property is not the best.
Stayed 4 nights in Sep 2023
Response from Hotel Manager on Sep 23, 2023
Dear Ryan,Thank you for your feedback. We're delighted to hear that you enjoyed the great breakfast and found our staff friendly. However, we apologize for any inconvenience you experienced with the access to the property. We appreciate your input, and we will look into ways to improve the accessibility to ensure a more seamless experience for our guests. Your comfort and satisfaction are important to us, and we hope to have the opportunity to welcome you back for another positive stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Very clean and well decorated hotel. The room was spacious and well appointed. The price was reasonable and included free breakfast, which was good.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 22, 2023
Dear Patricia,We're delighted to hear that you had a positive experience during your stay at the hotel. It's great to know that you found the hotel very clean, well decorated, and the room spacious and well-appointed. The fact that you found the price reasonable and appreciated the complimentary breakfast adds to the value of your stay. Your feedback is much appreciated, and we hope to continue providing you with excellent accommodations and service on your future visits. If you ever have any specific requests or suggestions to make your stays even more enjoyable, please don't hesitate to share. Thank you for choosing us, and we look forward to welcoming you back!Sincerely,Hotel Manager

6/10 Okay

Darryl L., CENTREVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
There aren't a lot of restaurants near the hotel property; breakfast was included, but the Sunday morning I was there, a group of kids were huddled around the bar area where the food was, eating, instead of sitting at tables, and there was no food being put out for guests.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 18, 2023
Dear Darryl L.,Thanks for the stay and the feedback. We value your input, and we're always looking for ways to improve our services. Thank you so much for staying with us, and we hope you will visit us again soon.Sincerely,Hotel Manager

10/10 Excellent

Michael

Business traveler, Traveled with family
Nice place
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 14, 2023
Dear Michael,Thank you for your kind feedback. We're glad to hear that you found the place nice during your stay. If you have any specific comments or suggestions for improvement, please feel free to share. We hope to have the opportunity to welcome you back in the future for another pleasant experience.Sincerely,Hotel Manager

6/10 Okay

shakyra

Traveled with partner
Liked: Cleanliness
The guy that checked me in asked for a card to put on file for accidents. That’s completely understandable but do not check people in at the first computer and have the sign about it being a hold of 150 for a 2 night stay. I have been staying at this hotel for many years but i will never stay again. All it takes is communication young man.
Stayed 2 nights in Sep 2023
Response from Hotel Manager on Sep 6, 2023
Dear Shakyra,I'm sorry to hear about the frustration you experienced during your recent stay due to the check-in process and the hold on your card. We understand that clear communication is essential, and we apologize for any inconvenience you faced. Your feedback is valuable, and we will address this issue with our team to ensure a smoother and more transparent check-in process in the future. We appreciate your loyalty over the years, and we hope you'll reconsider staying with us again in the future, where we can provide you with a more positive experience. Thank you for bringing this to our attention.Sincerely,Hotel Manager

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Hassle free stay with friendly front desk and a good breakfast. Superb room; it was more like a suite.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 5, 2023
Dear Bruce,Thank you for your wonderful comment. We are delighted that your time with us was so amazing! Our team endeavors to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely,Hotel Manager

8/10 Good

Lorna P

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite Get Away
Flexible accommodating staff. My get away place for years.
Stayed 1 night in Aug 2023
Response from Hotel Manager on Sep 1, 2023
Dear Lorna P,We're delighted to be your go-to getaway for years! It's fantastic to hear that our accommodating staff has consistently provided you with a flexible and enjoyable experience. Thank you for your loyalty, and we can't wait to welcome you back for many more years of relaxation and comfort.Sincerely,Hotel Manager

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time!
Clean room. Friendly staff! Great hotel!
Stayed 4 nights in Aug 2023
Response from WZ on Aug 29, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Igo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist friendly and helpful
Stayed 1 night in Aug 2023
Response from WZ on Aug 29, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge room
Great check in experience and the room was huge and perfect. So much room than a normal king size bed room.
Stayed 1 night in Aug 2023
Response from WZ on Aug 15, 2023
Thank you for your feedback! We're glad you enjoyed the room and its ammenities.

10/10 Excellent

Judi

Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 31, 2023
Dear Judi,Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Narendra

Stayed 1 night in Aug 2023
Response from WZ on Aug 29, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet spot. Rooms are a good size and definitely family friendly
Stayed 2 nights in Jul 2023
Response from WZ on Aug 1, 2023
Thank you for your feedback! We appreciate the time you took to review us, we hope to see you again soon.

8/10 Good

Chip

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Falling apart
The room smelled like someone pled in it. The shower was falling apart. The beds are hard. This hotel is in need of updating.
Stayed 1 night in Jul 2023
Response from WZ on Aug 1, 2023
Thank you for your feedback! We appreciate the time you took to review us, we apologize for any inconveniences you may have come across and we're putting in full effort to improve these issues, we will be forwarding this to our staff.

10/10 Excellent

scottie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jul 2023
Response from WZ on Aug 1, 2023
Thank you for your feedback! We appreciate the time you took to review us, we hope to see you again soon.

8/10 Good

Cindi

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jul 2023
Response from Walter on Jul 28, 2023
Thank you

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Hotel Manager. on Jul 26, 2023
Dear Mary,Thank you for the review. I’m happy to hear that your experience was primarily positive. We take great pride in it and believe that is what sets us apart from other hotels. We look forward to seeing you again soon.Sincerely,Hotel Manager.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hotel Manager. on Jul 25, 2023
Dear Guest,Thank you for the review. I’m pleased we were able to provide you with a great experience. We take real pride in this hotel and in serving guests like you, and we look forward to having you with us again soon. Sincerely,Hotel Manager.

10/10 Excellent

Ted

Liked: Cleanliness
Nice, clean hotel. Staff was very friendly. Breakfast was very good.
Stayed 1 night in Jul 2023
Response from Walter on Jul 28, 2023
Thank you