Ratings based on 228 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
97% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 28, 2015
Basic amenities. Recent change in ownership - everything in the room looked fresh and clean. Not fancy, but a basic room to stay in, great price.
Comment from Hotel Management
May 1, 2015 by Cherise, Hotel Management
Thank you for the review. We try to keep rates affordable. We will be updating everything from carpet to tiles. Hopefully we will see you on your next stay.
1 out of 5
by A verified travelerfrom Washington

Never Again!

Posted Apr 26, 2015
This was by far the worst 2 nights stay at a hotel that I've experienced in 25 years. Noise most of the night both nights, the bathroom was so tiny you couldn't really turn around, the beds were like sleeping on bricks and the lighting was not good. I will say it was clean, so that's something. But I will never stay there again.
Comment from Hotel Management
May 4, 2015 by Cherise, Hotel Management
We apologize for any uncomfortable stay. We are sorry to hear that you will not visit again. We will be installing new carpet and tiles for the rooms by the end of May. We are also looking in to the lighting and rearranging rooms. We would like the chance to give you a different outlook on us and hope you will visit again. We thank you for the feedback and your business.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom lake Stevens

Good enough

Posted Apr 26, 2015
No one came to make bed the second day. Hotel was slammed for a busy college weekend
Comment from Hotel Management
May 4, 2015 by Cherise, Hotel Management
Thank you for the review. We enjoy hearing and receiving feedback from guests. We would like very much to see you the next time you pass through.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely view of the lake.

Posted Mar 29, 2015
Pros: Easily accessible from I-90 and very clean.
Cons: The toilet was very loud when it was flushed.
We only stayed one night and it was a good experience. Our room was on the 2nd floor in the back with a view of the lake, which was lovely.
Comment from Hotel Management
Mar 31, 2015 by Cherise, Hotel Management
Thank you for the review. We are always love it when guests have a positive stay. We are looking forward to your next stay with us.
2 out of 5
by A verified travelerfrom Spokane

No Hot Water, No Hair Drier

Posted Mar 22, 2015
Pros: Location
Cons: Hot Water
We stayed and won't again. There was no hot water in the shower and no hair drier. The breakfast was mediocre.
Comment from Hotel Management
Mar 26, 2015 by Cherise, Hotel Management
Our apology for any issue that occurred. All lakeside rooms have wall mounted hairdryers installed and we keep hairdryers at the front desk.I did offer to bring a hairdryer up to room but my offer was refused. Sometimes the water needs to run a little to heat up.
2 out of 5
by A verified traveler

just ok

Posted Mar 9, 2015
Pros: It was fairly quiet and next to the river
Cons: Better linens, smaller furniture or rearranged to be more user friendly. Coffee maker and hair dryer in the room.
The room was very small for 2 queen beds. The noisy fan in the bathroom area made it impossible for one person to get quietly go to the bathroom at night especially if you had to get by the other bed. Smoke detector didn't have a battery and was hanging open. It was relatively clean but the small, well used pillows covered by worn cases and thin sheets made it seem dirty. Even though coffee was available in the dining room it would be nice to have a small maker in the room.
Comment from Hotel Management
Mar 11, 2015 by Cherise, Hotel Management
Our apology for any issues you may have encountered. We hope you will see us again.
2 out of 5
by A verified traveler

Underwhleming quality

Posted Mar 2, 2015
The room was not very clean, and the breakfast sub-par. Cold coffee, limited choices.
Comment from Hotel Management
Mar 6, 2015 by Cherise, Hotel Management
Our apology for anything that you did not like. We try to please each and every guest. We are looking in to changing the breakfast a bit. Again my apology.
3 out of 5
Recommended
for Other
by A verified travelerfrom Western Washington State

Hotel close to freeway and restaurants

Posted Feb 27, 2015
Pros: Location good and staff was helpful.
Cons: Better shower bench for handicapped rooms and fresh fruit for breakfast.
Hotel provided room for handicapped person that had a nice large bathroom with ample space and doors that allowed good access. The shower bench provided was not deep enough to be stable when transferring from wheelchair to shower bench. Room was not very sound proof to outside truck traffic.
Comment from Hotel Management
Mar 6, 2015 by Cherise, Hotel Management
Jerry, Thank you for the review. We are looking in to a different shower chair. Hope you visit again soon.
4 out of 5
Recommended
for Couples
by Brittafrom Yelm

Sufficient

Posted Feb 25, 2015 on Hotels.com
Nice and clean room. Staff pleasant. Breakfast nothing special but sufficient. Somewhat loud due due train tracks and Freeway, but I am used to sleeping where it is totally quiet, only the occasional cow or rooster or maybe a dog barking in the distance. Overall, I would recommend it and stay there again. Might be pretty nice in spring and summer with the lake right in the back of the Motel.
Comment from Hotel Management
May 2, 2015 by Cherise, Hotel Management
Thank you. The lake view is nice and you are right. The spring / summer on the second floor is stunning. Looking forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Grayland,Wa.

Good location to Central Washington University.

Posted Feb 18, 2015
Pros: The cleanliness, price and location
Cons: Maybe some boiled eggs for breakfast. Other than the fruit there were only high carb snacks.
Location: Location near the highway makes an easy access to other towns like Leavenworth or Yakima and downtown Ellensburg.
It is an easy access to the highway and to the college. It also is a nice quiet location even though it is close to busy gas stations and restaurants. The river behind the hotel is also nice to look at.
Comment from Hotel Management
Mar 6, 2015 by Cherise, Hotel Management
Thank you for the review. We are looking forward to seeing you again.