Ratings based on 221 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
97% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely view of the lake.

Posted Mar 29, 2015
Pros: Easily accessible from I-90 and very clean.
Cons: The toilet was very loud when it was flushed.
We only stayed one night and it was a good experience. Our room was on the 2nd floor in the back with a view of the lake, which was lovely.
Comment from Hotel Management
Mar 31, 2015 by Cherise, Hotel Management
Thank you for the review. We are always love it when guests have a positive stay. We are looking forward to your next stay with us.
2 out of 5
by A verified travelerfrom Spokane

No Hot Water, No Hair Drier

Posted Mar 22, 2015
Pros: Location
Cons: Hot Water
We stayed and won't again. There was no hot water in the shower and no hair drier. The breakfast was mediocre.
Comment from Hotel Management
Mar 26, 2015 by Cherise, Hotel Management
Our apology for any issue that occurred. All lakeside rooms have wall mounted hairdryers installed and we keep hairdryers at the front desk.I did offer to bring a hairdryer up to room but my offer was refused. Sometimes the water needs to run a little to heat up.
2 out of 5
by A verified traveler

just ok

Posted Mar 9, 2015
Pros: It was fairly quiet and next to the river
Cons: Better linens, smaller furniture or rearranged to be more user friendly. Coffee maker and hair dryer in the room.
The room was very small for 2 queen beds. The noisy fan in the bathroom area made it impossible for one person to get quietly go to the bathroom at night especially if you had to get by the other bed. Smoke detector didn't have a battery and was hanging open. It was relatively clean but the small, well used pillows covered by worn cases and thin sheets made it seem dirty. Even though coffee was available in the dining room it would be nice to have a small maker in the room.
Comment from Hotel Management
Mar 11, 2015 by Cherise, Hotel Management
Our apology for any issues you may have encountered. We hope you will see us again.
2 out of 5
by A verified traveler

Underwhleming quality

Posted Mar 2, 2015
The room was not very clean, and the breakfast sub-par. Cold coffee, limited choices.
Comment from Hotel Management
Mar 6, 2015 by Cherise, Hotel Management
Our apology for anything that you did not like. We try to please each and every guest. We are looking in to changing the breakfast a bit. Again my apology.
3 out of 5
Recommended
for Other
by A verified travelerfrom Western Washington State

Hotel close to freeway and restaurants

Posted Feb 27, 2015
Pros: Location good and staff was helpful.
Cons: Better shower bench for handicapped rooms and fresh fruit for breakfast.
Hotel provided room for handicapped person that had a nice large bathroom with ample space and doors that allowed good access. The shower bench provided was not deep enough to be stable when transferring from wheelchair to shower bench. Room was not very sound proof to outside truck traffic.
Comment from Hotel Management
Mar 6, 2015 by Cherise, Hotel Management
Jerry, Thank you for the review. We are looking in to a different shower chair. Hope you visit again soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Grayland,Wa.

Good location to Central Washington University.

Posted Feb 18, 2015
Pros: The cleanliness, price and location
Cons: Maybe some boiled eggs for breakfast. Other than the fruit there were only high carb snacks.
Location: Location near the highway makes an easy access to other towns like Leavenworth or Yakima and downtown Ellensburg.
It is an easy access to the highway and to the college. It also is a nice quiet location even though it is close to busy gas stations and restaurants. The river behind the hotel is also nice to look at.
Comment from Hotel Management
Mar 6, 2015 by Cherise, Hotel Management
Thank you for the review. We are looking forward to seeing you again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jan 21, 2015 on Hotels.com
Comment from Hotel Management
Mar 2, 2015 by Cherise, Hotel Management
We love to hear from our guests. We are always looking to improve.
5 out of 5
Recommended
for Couples
by Andreafrom Othello, WA

Great Place

Posted Jan 20, 2015 on Hotels.com
Room was clean and nice and SUPER CHEAP!
Comment from Hotel Management
Mar 1, 2015 by Cherise, Hotel Management
Thank you. Come back and see us.
4 out of 5
Recommended
for Families
by Kelseyfrom Salt Lake City

will stay here again!

Posted Jan 9, 2015 on Hotels.com
Just a stop over night on our way to Seattle. A service was great, breakfast was good, room was clean!
Comment from Hotel Management
Mar 1, 2015 by Cherise, Hotel Management
Thank you for the great review. We are always looking forward to your return.
3 out of 5
Recommended
for Couples
by Joelfrom Manila

Suitable

Posted Jan 3, 2015 on Hotels.com
It was adequate for our needs.
Comment from Hotel Management
Mar 1, 2015 by Cherise, Hotel Management
We would love the chance to make your stay great. Thank you for visiting.