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Reviews of Hampton Inn Ellensburg

2.5 out of 5
Hampton Inn Ellensburg
2705 Triple L Loop, Ellensburg, WA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 612 out of 1000 reviews" "
Rating 8 - Good. 282 out of 1000 reviews" "
Rating 6 - Okay. 72 out of 1000 reviews" "
Rating 4 - Poor. 19 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

CLIFTON L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property seems very new and clean. Good shower. We were on 2nd floor and noise from 3rd floor was slightly bothersome.
Stayed 1 night in Apr 2024
Response from Devyn on Apr 7, 2024
Hello Clifton! Thank you for providing a review of your stay with us. We are pleased to hear that you enjoyed your stay and the cleanliness of our hotel. We hope to see you again soon.

10/10 Excellent

Holly

Liked: Staff & service, property conditions & facilities
They have free EV charging, slow but plug in overnight should have a full charge by am
Stayed 1 night in Mar 2024
Response from Bre on Apr 2, 2024
Yes we do, I hope that it was helpful to you! Thank you for staying with us and such positive reviews, we appreciate all feedback that guests leave us! We look forward to your next stay with us!

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room and restaurant within walking distance
Stayed 1 night in Mar 2024
Response from Devyn on Mar 29, 2024
Hello Bradley, we are so happy to hear that you enjoyed your stay and appreciate you taking the time to leave us a review. We look forward to seeing you again in the future!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you can't have noise at night, then this may not be the place for you. The heater/air conditioner is quite loud when it is on. Other than that, this is a great place to stay. We stay here because my family have a home near this hotel. Breakfast isn't too bad either for free. They have a variety of food whether you want healthy or eggs, sausage/bacon and potatoes.
Stayed 5 nights in Mar 2024
Response from Jasiah on Mar 27, 2024
Hey David, first and foremost, thank you for your loyalty to our hotels and thank you for staying with us. We thank you for providing us with an honest score and review. All input is truly appreciated from our guests, and it is through this honest critique that we are most able to make improvements that matter to our guests. We appreciate your business and hope to welcome you back!

6/10 Okay

Kyle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool, friendly staff, great breakfast. Was a little disappointed that they are pet friendly. Barking dog across the hall wouldn't let us sleep in.
Stayed 1 night in Mar 2024
Response from Bre on Mar 13, 2024
Dear Kyle, Thank you for your stay with us, we are glad to hear positive reviews of our breakfast and staff. We hope that you choose to stay with us again! Hampton Inn in Ellensburg

8/10 Good

Marianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! Rooms are very nice with comfortable chairs and beds. Very good coffee!
Stayed 2 nights in Feb 2024
Response from GSA: Majenta on Feb 26, 2024
Thank you so much for choosing us. We are happy you enjoyed your stay and hope to exceed your expectations upon your next visit.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Dorothy on Feb 26, 2024
We are also glad to hear such positive reviews Our goal is to go above and beyond for our guests, and we are glad to hear you feel you are being treated as such. We look forward to your next visit!

8/10 Good

Prinnakarn

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff .. clean room and very quiet.
Stayed 2 nights in Dec 2023
Response from Front Desk on Feb 25, 2024
First and foremost, thank you for your loyalty to our hotels and thank you for staying with us. We thank you for providing us with an honest score and review. All input is truly appreciated. We appreciate your business and hope to welcome you back!

8/10 Good

Brynn, Kirkland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Property, very clean, nice staff, easy parking, great location, very reasonable rates, everything you’re looking for in a hotel. Only complaint is the pool was so chlorinated that both my Grandchildren suffered from what looked like actual burns around their mouth and eyes. My son and his wife complained of itching and irritation as well.
Stayed 1 night in Feb 2024
Response from Bre on Feb 18, 2024
Thank you for choosing to stay with us. We apologize for the chlorine issues you encountered during your time with us. The incident you mentioned is not a normal occurrence at our property, and we are working with the appropriate department to make sure such mistakes do not happen again. Your feedback is appreciated, and we hope you will consider a return visit so we can make it up to you.

10/10 Excellent

Jaehan, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 15, 2024
First and foremost, thank you for your loyalty to our hotels and thank you for staying with us. We thank you for providing us with an honest score and review. All input is truly appreciated. We appreciate your business and hope to welcome you back!

10/10 Excellent

Srinivasa Rao, Bothell

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff was so friendly and especially Devyn was excellent with her attitude and service
Stayed 1 night in Jan 2024
Response from Devyn on Jan 28, 2024
Mr. Abburi, we appreciate your kind review as it was a pleasure to have you stay with us. We are happy to hear you had a great experience and hope to welcome you back soon!

10/10 Excellent

Evan

Liked: Room comfort
Stayed 1 night in Jan 2024
Response from Devyn on Jan 19, 2024
Evan, we are pleased to hear that you enjoyed your stay! We hope to welcome you back the next time you stay in Ellensburg.

8/10 Good

Tanya

Stayed 2 nights in Jan 2024
Response from GSA: Majenta on Jan 17, 2024
Thank you for choosing to stay with us. Have a wonderful 2024 and hope to see you again.

10/10 Excellent

Kathy

Stayed 1 night in Jan 2024
Response from Front Desk on Jan 29, 2024
First and foremost, thank you for your loyalty to our hotels and thank you for staying with us. We thank you for providing us with an honest score and review. We appreciate your business and hope to welcome you back!

10/10 Excellent

Melissa

Liked: Staff & service, property conditions & facilities
Clean
Stayed 2 nights in Dec 2023
Response from GSA: Majenta on Jan 9, 2024
Thank you for choosing us and for recognizing the importance of cleanliness to us. It was wonderful to have you stay with us.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 25, 2023
First and foremost, thank you for your loyalty to our hotels and thank you for staying with us. We thank you for providing us with an honest score and review. All input is truly appreciated from our guests. We appreciate your business and hope to welcome you back!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was awesome. took care of my son who needed a room quickly and needed a ride to the bus stop. They were very nice and accommodating. Would totally stay here again.
Stayed 1 night in Dec 2023
Response from GSA: Majenta on Dec 20, 2023
Dear GuestWe are so happy we could take care of your precious son. Children are the future. Please enjoy the rest of the holidays and thank you for entrusting your child to us. Happy Seasons the Hampton Inn, Ellensburg.

10/10 Excellent

jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Dec 2023
Response from Hilton Staff on Dec 16, 2023
Thank you for completing the survey regarding your recent stay at our hotel! We appreciate your input and are glad to hear such a positive review. We appreciate your business and hope to welcome you back in the future!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay.
I will stay here again! Everyone is very friendly and accommodating. place is spotless. Pet friendly, breakfast was great and 6 newly installed Tesla destination chargers are available.
Stayed 1 night in Nov 2023
Response from Jasmine on Nov 22, 2023
First and foremost, thank you for staying with us and thank you for taking the time to respond to our survey. We are glad to hear you enjoyed our breakfast and were able to use our new Tesla chargers. We are so happy to hear such a glowing review of our property! We look forward to you staying with us in the future!

2/10 Terrible

Matthew

Stayed 1 night in Nov 2023
Response from Front Desk on Nov 29, 2023
First and foremost, thank you for your loyalty to our hotels. Secondly, we apologize that your stay was not up to your standards or ours. We strive to provide excellence and apologize for not doing so this time around. We appreciate all feedback from our guests, as it is through this honest critique that we are most able to make improvements that matter to our guests. We appreciate your business and hope to welcome you back.

8/10 Good

Marianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Staff were very helpful and friendly. Parking was difficult only because hotel was likely fully booked. One truck and trailer took up several parking spots. Consider expanding parking for trucks and trailers, or clearly marking available street parking. Overall excellent stay…just had trouble finding parking after a full day of activities at CWU parents weekend. Thank you!
Stayed 2 nights in Oct 2023
Response from GSA: Majenta on Oct 23, 2023
Thank you very much for choosing us and enjoying your stay. Regarding the parking our sincerest apologies. Senior management will certainly be looking into this area to fix what they can. Once again thank you for staying with us.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice design inside the rooms! Great bathrooms. Could have better pillows.
Stayed 1 night in Oct 2023
Response from Jasmine on Oct 28, 2023
First and foremost, thank you for responding to our survey regarding your stay. It is through this feedback that we are able to make to improvements that matter most to our guests, such as your comment about the pillows in your room. We are happy that you enjoyed our room design and the bathroom. We hope to welcome you back next time! Thank you once again for staying with us.

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel close to freeway and was able to get to the college campus.
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 16, 2023
First and foremost, thank you for your loyalty to our hotels and thank you for staying with us. We thank you for providing us with an honest score and review.

6/10 Okay

Trina

Stayed 1 night in Oct 2023
Response from Jasmine on Nov 3, 2023
Thank you for your response regarding your stay with us. We hope to welcome you back next time you stay in Ellensburg. Have a great day!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit remote, but safe. Friendly staff.
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 14, 2023
First and foremost, thank you for your loyalty to our hotels and thank you for staying with us. We thank you for providing us with an honest score and review. All input is truly appreciated.

10/10 Excellent

John, Poulsbo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Late check-in was no problem. Front desk staff was very friendly. Room was clean and exactly as expected. Only deficiency was not a single parking spot available. Had to park in neighboring restaurant’s lot. Otherwise, highly recommended.
Stayed 1 night in Oct 2023
Response from GSA: Majenta on Oct 9, 2023
First and foremost, Thank you so much for choosing us and we are happy you enjoyed your stay. Terribly sorry for the parking lot being so full that night and your feedback helps us to figure out exactly where we need to improve. Thank you, from the staff at Hampton Inn Ellensburg.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 2 nights in Sep 2023
Response from Cheyenne on Oct 3, 2023
Christopher, We are trilled to hear that your stay was a 5/5! I am also so glad to hear that you had a nice and quiet stay with us. We hope to welcome you back the next time you stay in Ellensburg.

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Cheyenne on Oct 3, 2023
Thank you, Callie, for your 5/5! We appreciate you taking the time to give us such rating. We hope to welcome you back soon.

10/10 Excellent

Melynda

Stayed 1 night in Sep 2023
Response from Cheyenne on Oct 3, 2023
Thank you for your 10/10! We hope to welcome you back soon!

10/10 Excellent

Cherie

Cheyenne was great, very personable and very helpful.
Stayed 1 night in Sep 2023
Response from Front Desk on Oct 1, 2023
We are so glad to hear such a positive review of our staff. Our goal is to go above and beyond for our guests and we are glad to hear you feel you are being treated well. We look forward to your next visit!

10/10 Excellent

kinnis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2023
Response from Taylor on Sep 18, 2023
We are so glad that you had a good stay with us.

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room. Clean comfy modern safe. Breakfast decent. Coffee good
Stayed 1 night in Sep 2023
Response from Lucas on Sep 18, 2023
First and foremost, thank you for your loyalty to our hotels and thank you for staying with us. We thank you for providing us with an honest score and review.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean updated rooms
Stayed 1 night in Sep 2023
Response from Lucas on Sep 18, 2023
First and foremost, thank you for your loyalty to our hotels and thank you for staying with us. We thank you for providing us with an honest score and review. All input is truly appreciated from our guests and it is through this honest critique that we are most able to make improvements that matter to our guests.

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clean and well kept
Stayed 1 night in Sep 2023
Response from Lucas on Sep 17, 2023
First and foremost, thank you for your loyalty to our hotels and thank you for staying with us. We thank you for providing us with an honest score and review. We appreciate your business and hope to see you again!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really liked this hotel especially the exercise room. Quality cardio equipment and a good selection of weights and a bench. Good coffee in the morning.
Stayed 1 night in Sep 2023
Response from Jasmine on Sep 13, 2023
Thank you so much for your glowing review! We are so happy to hear that you enjoyed our fitness facility's machines and weights! We are also glad to hear that you enjoyed our hot coffee. Once again thank you for your response. We hope to welcome you back next time!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Jasmine on Sep 6, 2023
Thank you for your review of your stay. It is through this feedback that we are able to improve our property in the ways that matter most to our guests. We hope to welcome you back next time!

10/10 Excellent

Marg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Jasmine on Sep 6, 2023
Thank you for your review of your stay. It is through this feedback that we are able to improve our property in the ways that matter most to our guests. We hope to welcome you back next time!

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and comfortable!
Stayed 1 night in Aug 2023
Response from Jasmine on Aug 17, 2023
Thank you so much for the positive review! We are so glad you find our property clean and comfortable. We hope to welcome you back next time!

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel. New. Nice rooms. Great shower. Comfortable king sized bed. Good breakfast. Nice exercise room.
Stayed 1 night in Aug 2023
Response from Jasmine on Aug 13, 2023
Thank you so much for your positive review! We are happy to hear that you enjoyed our breakfast and our fitness center. We hope to welcome you back next time!

10/10 Excellent

Rose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hampton inn Ellensburg
Very clean!! Very comfortable! Very good experience. We highly recommend this hotel!!
Stayed 1 night in Aug 2023
Response from Front desk agent, Cheyenne on Aug 11, 2023
Dear Rose,Thank you for your review, I am so glad to hear you had a clean and comfortable experience. We hope to welcome you back soon

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Aug 2023
Response from Jasmine on Aug 11, 2023
Thank you so much for the positive review! We hope to welcome you back next time!

10/10 Excellent

Christina

Liked: Cleanliness
Response from Jasmine on Aug 12, 2023
Thank you so much for your review! We hope to welcome you back next time.

10/10 Excellent

Rick

Stayed 1 night in Aug 2023
Response from Jasmine on Aug 11, 2023
Thank you so much for your review! We hope to welcome you back next time!

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally worth the slightly higher hotel price!
We traveled back to Ellensburg area to visit family and we have stayed here several times. There was some issues with our reservations and the front desk gals along with their manager did an amazing job getting it all sorted out for us. Always impressed by this hotel. Highly recommended!
Stayed 1 night in Aug 2023
Response from Taylor on Aug 8, 2023
First and foremost, thank you for your loyalty to our hotels and thank you for staying with us. We thank you for providing us with an honest score and review. All input is truly appreciated from our guests and it is through this honest critique that we are most able to make improvements that matter to our guests. We appreciate your business and hope to welcome you back! We are also glad to hear such positive reviews of our staff. Our goal is to go above and beyond for our guests, and we are glad to hear you feel you are being treated as such.

10/10 Excellent

WILLIAM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and the staff were excellent.
Stayed 1 night in Aug 2023
Response from Jasmine on Aug 6, 2023
Thank you so much for your review! Our staff's goal is to go above and beyond for our guest, so we are very happy to hear you find their service excellent and our property clean! We hope to welcome you back next time!

10/10 Excellent

Karen

Stayed 1 night in Aug 2023
Response from Jasmine on Sep 6, 2023
Thank you for your review of your stay. It is through this feedback that we are able to improve our property in the ways that matter most to our guests. We hope to welcome you back next time!

10/10 Excellent

Kari

Stayed 1 night in Jul 2023
Response from Jasmine on Sep 6, 2023
Thank you for your review of your stay. It is through this feedback that we are able to improve our property in the ways that matter most to our guests. We hope to welcome you back next time!

8/10 Good

Donna, Atlanta

Stayed 1 night in Jul 2023
Response from Jasmine on Sep 6, 2023
Thank you for your review of your stay. It is through this feedback that we are able to improve our property in the ways that matter most to our guests. We hope to welcome you back next time!

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Jasmine on Aug 2, 2023
First and foremost, thank you for your loyalty to our hotels. Secondly, we apologize that your stay was not up to your standards or ours. We strive to provide excellence and apologize for not doing so this time around. We appreciate all feedback from our guests, as it is through this honest critique that we are most able to make improvements that matter to our guests. We appreciate your business and hope to welcome you back.

10/10 Excellent

Tim, Arlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Taylor on Jul 31, 2023
We are glad to hear that your stay was good. Thank you for staying with us.