Ratings based on 134 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Visit to CWU

Posted Nov 1, 2014
I came to Ellensburg to visit my granddaughter in college and the hotel met all my expectations. The facility was convenient, clean, comfortable, and reasonable. The morning breakfast was especially nice. I will be back!
Comment from Hotel Management
Nov 8, 2014 by Matt, Hotel Management
Thank you for the 5 Stars! I'm glad your visit to CWU went well. Hopefully we'll be seeing more of you on future visits. Did you get a chance to try out the pancake machine on our breakfast bar. Every time my son sees it, he wants to know when were going to get one for our house! Thank you again, Matt Anderson General Manager - Holiday Inn Express, Ellensburg
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, welcoming and quiet

Posted Oct 27, 2014
Pros: The breakfast was delicious, loved the 24-hour coffee bar, overall, a nice stay.
Cons: There was some damage to two lampshades and a hole in the upholstery of the one piece of furniture. It surprised me, based on the price of the room.
We recently stayed at this hotel for two nights. We got a queen suite and it was very comfortable, clean, and quiet. The pool was also very nice and clean.
Comment from Hotel Management
Nov 8, 2014 by Matt, Hotel Management
Thank you for taking the time to fill out our review. I'm glad you got a chance to enjoy our pool and hot tub. Our Maintenance Supervisor, Mike, works extremely hard to provide a clean, crisp, and safe pool area. Our entire housekeeping staff works very hard to keep the hotel clean as well. Matt Anderson General Manager - Holiday Inn Express, Ellensburg
4 out of 5
Recommended
by Mark

This traveler left a rating score only Posted Sep 22, 2014 on Hotels.com
4 out of 5
Recommended
for Personal Event
by Donald Turnerfrom Spokane, WA

Centrally located

Posted Sep 9, 2014 on Hotels.com
Easy on off of interstate, clean, courteous, buffet is adequate and staffed. My choice if visiting Ellensburg for business or pleasure.
Comment from Hotel Management
Sep 19, 2014 by Matt, Hotel Management
Thank you so much - We appreciate you business when traveling into town. Our location to Downtown, Central Washington University or even the Gorge in George makes us a short trip to just about anywhere in the area. I'm glad you enjoyed your stay with us, and hope to have you back for business or pleasure! Did you know our hotel has corporate rates? Matt Anderson General Manager
5 out of 5
Recommended
by A verified traveler

Excellent Place to Stay!!!

Posted Sep 6, 2014 on Hotels.com
The room was exceptionally clean and comfortable. I will definitely stay at this motel again.
Comment from Hotel Management
Sep 19, 2014 by Matt, Hotel Management
We''ll be glad to have you back! Our housekeeping staff works hard to keep the rooms the cleanest in Ellensburg. I will pass on your comments to them. Thank you, Matt Anderson General Manager
Comment from Hotel Management
Sep 19, 2014 by Matt, Hotel Management
Thank you very much. Our Housekeepers are the very best in Ellensburg and cleanliness is our top priority. We'll be happy to see you back at the Holiday Inn Express - Ellensburg next time you are in town. Thank you again!
5 out of 5
Recommended
for Overnight Stay Before Destination
by Cindyfrom Snohomish

Great post-concert stay

Posted Aug 19, 2014 on Hotels.com
We enjoyed the closeness of this hotel to The Gorge amphitheater. Front desk staff very courteous. The room was so nice and quiet. We had a separate front room area so when the door was closed to that area, there was NO hallway noise. Room was very clean, beds super comfortable and breakfast was good! Lots of parking as well. We will definitely stay here the next time we are in this area and need to stop.
Comment from Hotel Management
Aug 30, 2014 by Matt, Hotel Management
Isn't the Gorge the best concert venue in the West! We absolutely love it. It's good to book with us early when hitting up those concerts at the Gorge as we fill up fast! See you next time through!
5 out of 5
Recommended
by A verified traveler

Large Room

Posted Aug 12, 2014 on Hotels.com
We stayed in three different hotels on this trip and this was the nicest and largest room out of all of them. We were bummed that we were there for only a short time and didn't really get to enjoy the large room. Definitely would stay here again.
Comment from Hotel Management
Aug 13, 2014 by Matt, Hotel Management
I'm glad you enjoyed your stay. Perhaps next time through you'll have a bit more time to stay. It's always nice to hear we're getting things right for our guests!
5 out of 5
Recommended
by A verified traveler

Posted Aug 11, 2014 on Hotels.com
Comment from Hotel Management
Aug 15, 2014 by Matt, Hotel Management
Thanks for stopping to see us!
Comment from Hotel Management
Aug 15, 2014 by Matt, Hotel Management
See you next time!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 11, 2014
Not bad, just a place to stay instead of camping near the amphitheater. It met our needs. Staff were friendly.
Comment from Hotel Management
Aug 14, 2014 by Matt, Hotel Management
We try to be more than just a step up from camping - I hope next time we can upgrade you in to one of our suites. We also book up fast when there is a concert at the Gorge Amphitheater - so be sure to book early! (and often :) )
5 out of 5
Recommended
for Families
by Paulfrom Spokane

Posted Aug 5, 2014 on Hotels.com
Excellent service by front desk, clean quiet room, clean bathroom and swimming pool was immaculate, great place to stay will be back
Comment from Hotel Management
Aug 13, 2014 by Matt, Hotel Management
Thank you for the kind words. We are working hard at the front desk to be more efficient and doing all we can to help our guests.