Ratings based on 208 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from Ottawa ON Canada

Nice clean hotel with courteous staff

Posted Jul 27, 2015
We stayed at this hotel while visiting the Glen Watkins State park..hotels closer to the park were sold out and expensive. This Holiday Inn was exceptional for price and just 30 mins from the park. I'd definitely recommend it to families had a lovely pool with a life guard on duty at all times.
Comment from Hotel Management
Jul 29, 2015 by Katie H, Hotel Management
We are so ecstatic to hear of your wonderful stay! Our pool is great attribute to the property and our life guards do a great job! Thank you for staying with us here at the Holiday Inn Elmira Riverview and we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Glenwood, MD

Conveniently located for us.

Posted Jul 22, 2015
Pros: It totally fitted our needs.
Cons: Nothing.
Location: The location is not in one of the better neighborhoods, but we weren't wandering around at night so we really didn't care.
We were looking for a clean, comfortable room that was convenient to a friend's home. This fit the bill perfectly. The neighborhood didn't look real good, but it is maintained. The hotel itself is not new, but it had all the amenities that we wanted. We had the ground floor with handicap facilities which is what we wanted. The price was totally acceptable.
Comment from Hotel Management
Jul 29, 2015 by Katie H, Hotel Management
We are so happy to hear that you had a great stay and that we have exceeded your expectations! Thank you for staying with us, we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2015
Easy access to Watkin's Glen - quiet location, slept great! Friendly staff, decent food.
Comment from Hotel Management
Jul 29, 2015 by Katie H, Hotel Management
Thank you for the review! We are so happy to hear that you left well rested with your tummies full! Thank you for staying with us and we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Weekend stop

Posted Jul 13, 2015
I went on an adventure to Corning Ny to learn about their glass blowing art and history. It's a rural area so there are few options to stay hotel-wise. The holiday inn was well rated and it was a comfortable stay. The rooms were clean and comfortable. The only surprise was the location. The hotel is next to the hospital but the area seemed very run down and a little sketchy. Otherwise it's a great pick!
Comment from Hotel Management
Jul 18, 2015 by Katie, Hotel Management
Thank you for staying with us here at the Holiday Inn Elmira Riverview! We are pleased to hear that your stay was excellent, comfort is a top priority. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a nice area

Posted Jul 11, 2015
I had no problems with the hotel. It is a very clean hotel and the rooms were comfortable. I stayed three nights and enjoyed my stay. Great place to book!
Comment from Hotel Management
Jul 19, 2015 by Katie, Hotel Management
We are so pleased to hear that your stay was excellent here at the Holiday Inn Elmira Riverview! We love to see our guests happy and comfortable as we are a home away from home. Thank you for staying with us and we hope to see you on your next visit to Elmira!
1 out of 5
by A verified traveler from Elmira NY

Cleanliness

Posted Jul 6, 2015
Disgusted to find a pair of dirty underwear by the clean towels under the sink at 1:30 am. Noise infiltrated room via hallway and room above. Would not recommend this hotel .
Comment from Hotel Management
Jul 7, 2015 by Sheila T, Hotel Management
We sincerely apologize for the issues you incurred during your recent stay. We appreciate your feedback and take all guest comments very seriously and will use the information to improve our property. We appreciate you staying with us!!!!
3 out of 5
by A verified traveler

Downtown

Posted Jun 25, 2015
Had to change room. Sheets needed to be changed Staff very nice
Comment from Hotel Management
Jul 3, 2015 by Sheila T, Hotel Management
Guest satisfaction is our number one priority and we sincerely apologize that we were unable to accomplish that goal. We are glad that the staff was nice and able to help you. Thank you for staying with us and we hope you will stay with us again in the future!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel near the airport

Posted Jun 21, 2015
Nice hotel near the airport. Friendly staff, clean, facilities kept up well. Jacuzzi water temperature could have been warmer, but other than that - no first world problems.
Comment from Hotel Management
Jun 30, 2015 by Sheila, Hotel Management
We are glad you had a good stay with us and our location was convenient for you!!! We hope you will stay with us again when you are in the Elmira area!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Great hotel in a not so nice area

Posted Jun 7, 2015
Great hotel with great staff. Everyone was great and as I was waiting the check out, the two ladies at the desk were helping an older couple with directions. I will definitely be back when I am traveling or business again. Thanks everyone
Comment from Hotel Management
Jun 10, 2015 by Katie H, Hotel Management
Thank you for such kind words! Our staff takes great pride in their customer service skills as guest satisfaction is our number one goal. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very clean and courteous staff

Posted Jun 3, 2015
It was a very pleasant experience the room was very clean with great amenities and courteous staff.
Comment from Hotel Management
Jun 5, 2015 by Sheila, Hotel Management
We are so glad you had a pleasant experience with us and we appreciate your taking the time to fill out a review. Thank you for staying with us and we hope to see you again soon!!!!