Ratings based on 141 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 13, 2014
Staff is great and room very clean. Breakfast was good and pool was refreshing.
Comment from Hotel Management
Oct 24, 2014 by Sheila, Hotel Management
We are very happy that your enjoyed your stay with us. We are glad you were able to enjoy our pool and restaurant. Thank you for taking the time to post your review and we hope you can stay with us again!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from clifton park, ny

Nice Motel With Friendly Staff

Posted Oct 13, 2014
Pros: The staff and facilities were very nice
Cons: nothing comes to mind
Location: location is close to the interstate and to points of interest in Elmira and surroundings
Facilities were nice, staff was friendly, and the motel is a good value
Comment from Hotel Management
Oct 24, 2014 by Sheila, Hotel Management
Thank you for staying with us and taking the time to share a review. We appreciate your kind comments about our staff and are happy the hotel met your needs. We hope you will come stay with us again when you are in the Elmira area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient and great staff

Posted Oct 7, 2014
Pros: Quiet location but within walking distance of town. Running path close by. Loved having a fridge and microwave in the room. The staff was awesome.
Cons: Decor/baths getting a bit tired.
Location: Close to Elmira restaurants, running path, nearby attractions.
Staff was incredibly friendly and accommodating, rooms and bed were comfortable. Nice view of the river (or canal maybe?) and a nice running/biking trail less than a quarter mile away.
Comment from Hotel Management
Oct 11, 2014 by Sheila, Hotel Management
Thank you for choosing to stay with us and sharing your feedback. It is nice that you were able to enjoy the river view!!! We are glad that the hotel was able to exceed your expectations!!! We hope you will come back again soon!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Good service

Posted Oct 6, 2014
Hotel staff very friendly and helpful. I just wish they had a continental breakfast included :)
Comment from Hotel Management
Oct 11, 2014 by Sheila, Hotel Management
We appreciate you taking the time to share your comments. We are glad you found the staff to be friendly and helpful, that is our goal!!! We apologize the breakfast did not meet your needs, because we are a full service hotel with a restaurant we do not offer the continental breakfast. Thank you for staying with us and we hope you will stay with us again!!!
4 out of 5
Recommended
for Families
by A verified traveler

Very clean, Nice pool, fair dinner

Posted Sep 24, 2014
Pros: Clean and fresh
Cons: Price was a bit high without breakfast included
Location: I am not sure, just went one place, we had one focus.
Rooms were very clean and neat with microwaves and refrigerators. I was disappointed that with the price that breakfast was not included, had to pay $10 extra but did get $20 voucher and could order any breakfast.
Comment from Hotel Management
Oct 2, 2014 by Sheila, Hotel Management
Thank you for sharing your feedback with us. We are very glad that you found our rooms neat and clean and that the amenities met your needs. We apologize that our breakfast options were not necessarily what you were looking for. Thank you for staying with us and we hope you will stay with us again in the future!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to many state parks

Posted Sep 1, 2014
Nice hotel room smelt a little wet but overall good stay
Comment from Hotel Management
Sep 8, 2014 by Sheila, Hotel Management
Thank you for the feedback, we apologize for the inconvenience you incurred. We are glad that our location worked out very well for you. We appreciate you staying with us and hope you will stay with us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2014
Cons: Maybe the carpet. It is clean but lots of stain although you won"t notice because of the color. Good customer service .
Location: Far from the restaurant and with continental breakfast should at least be included with the rate they are going.
Very good so far. Clean and near Elmira College where my daughter go to college.
Comment from Hotel Management
Sep 8, 2014 by Sheila, Hotel Management
Thank you for your comments, we are glad that we are off to a good start that our hotel is convenient for you. We looking forward to having you as our guest for the next few years!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Providence

Clean and convenient to Elmira College and Corning

Posted Aug 26, 2014
This was my third stay in a year. Very clean but room doors slam LOUD because there is no spring/brake mechanism and no bathroom fan so no privacy if someone's using bathroom above or below you can hear everything. Staff at front desk friendly and responsive re nonworking bedside light. TV nice size and good internet. Restaurant/Room Service Menu is very boring and not very healthy. Please add some veggie dishes and cut down on the carbs!!
Comment from Hotel Management
Sep 8, 2014 by Sheila, Hotel Management
Your feedback is very important to us and we take all feedback seriously. We apologize that some parts of your stay did not meet your expectations. We will review and address these issues with the hope of improving our hotel for future guests. We appreciate you staying with us and hope you will continue to stay with us!!!
3 out of 5
by A verified traveler

Posted Aug 20, 2014
RATES ARE A LITTLE HIGH, CONSIDERING THE AREA IN WHICH THE HOTEL IS LOCATED - DIRECTLY ACROSS THE STREET FROM A LARGE, VERY OLD LOW-COST HOUSING DEVELOPMENT. WOULD DEFINITELY HAVE MOVED TO A BETTER LOCATION IF A CANCELLATION WOULD HAVE BEEN ACCEPTED. ALSO, WE MISPLACED ONE ROOM KEYCARD, AND FOUND A $25 CHARGE ON OUR CREDIT CARD WHEN WE RETURNED HOME. I WOULD EXPECT A PHONE CALL OR EMAIL FROM THE HOTEL BEFORE PLACING THAT HIGH CHARGE ON OUR CARD. WE WILL NEVER ORDER HOTEL RESERVATIONS FROM EXPEDIA AGAIN NOW THAT WE SEE ALL OF THE "EXTRA" CHARGES WHICH WERE ADDED TO THE ROOM RATE. THIS HOTEL WAS NOT WORTH THE $140.86 PER NIGHT WE WERE CHARGED, PLUS THE $25 LOST KEY CARD CHARGE. NO MORE EXPEDIA & NO MORE HOLIDAY INNS!!
Comment from Hotel Management
Sep 8, 2014 by Sheila, Hotel Management
Thank you for choosing to stay with us at the Holiday Inn Elmira. We apologize that your stay didn't meet your expectations. The $25 charge to your credit card is a typical hold that is placed for incidentals. At check out, the hold is released and the funds are returned to your card. Your bank can take up to 10 days to place it back on your card. We invite you to contact our hotel directly to discuss any matters further or future reservations. We hope that you give us, and the Holiday Inn family, another opportunity to meet and exceed your expectations.
5 out of 5
Recommended
for Couples
by A verified traveler from Ayr, ON.

Updated hotel

Posted Aug 5, 2014
Pros: Clean, updated
Cons: Mattress was a little soft for my liking
Location: great shopping mall on the north end of the city, visited Harris Hill Soaring museum
Just stayed the one night while coming back from Albany NY. Good hotel! Some great sites too see, since I'm from an area that is flat, the ridges and valleys is something very different to see.
Comment from Hotel Management
Aug 11, 2014 by Sheila, Hotel Management
Thank you for taking the time to provide us feedback on your stay at our hotel. Guest satisfaction is very important to us and we are happy that you enjoyed your time with us. We hope you will stay with us again when you are in Elmira.