Ratings based on 151 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby juan from bpt ct
Posted Nov 23, 2013
It was warm and cozy. The bathroom comfotable with a large tub and showe. A large counter sink with a large mirror and plenty of towels.
for Everyoneby A verified traveler
Posted Nov 19, 2013
for Everyoneby A verified traveler
Family Weekend to Six Flags Fright FestPosted Oct 28, 2013
Pros: The hotel proximity to six flags was great.
Cons: Was upset that the heater for the indoor pool was broke so the kid's could not go in the pool which was part of the reason we chose the hotel.
Location: Location is very good and the backyard Grille near the hotel has amazing food.
The weekend all and all was a good experience. Just had an issue with the property indoor pool not able to be used due to the heater being broke. Also if a family is staying 2 or more consecutive nights it's probably not a bad idea to offer them atleast a coupon for one of the mornings for breakfast or atleast a discounted price for the buffett. I do stay at this location often for my job and was hoping for a little better experience while taking my family their
for Familiesby A verified traveler
Nice Hotel, indoor pool NOT heatedPosted Oct 28, 2013
Pros: everything but the indoor pool
Cons: heat the indoor pool
We were pleased with our experience! hotel was clean, lounge and staff were very comfortable, room was very nice and clean my only complaint was that the indoor pool was NOT heated but not a deal breaker to return.
for Studentsby A verified traveler
Very nice hotel.Posted Oct 28, 2013
Location: The location in Northern CT almost on that MA border. Not a lot to do in that area. We were headed to Northampton, Smith Collage. Bradley Airport.
The staff was very helpful and friendly. The room was clean and comfy. WiFi worked. I recommend this hotel. Strongly recommend!
for Everyoneby nanc from boston
Much nicer than expected.Posted Oct 22, 2013
Here for only one night and it was a pleasant surprise. Clean rooms, very nice bed and linens. The shower was sort of retro fitted with a powerful rain shower - the small tub could barely contain it. Our ground floor room had some issues with the curtains and privacy, if you didn't want to use the black-out drapes. All in all , a decent stay. The beautiful pool and grounds might get me back for a warm weather visit.
Recommendedby A verified traveler
Very nice receptionist.Posted Sep 6, 2013 on Hotels.com
We had a nice stay. The air conditioning didn't work, but they were quick to want to do the repairs. Everyone in the hotel was very nice, as was our room.
for Everyoneby MLP from Maine
Not quite up to par.Posted Sep 4, 2013
Cons: Updated equipment, sound insulation, and better quality construction generally.
Location: Enfield is an Ok place to visit if you need to be in Springfield, with shopping malls and restaurants. Safer than Springfield and one exit away.
This hotel was very close to the highway, and very busy. When I arrived some group was meeting there and the lobby was packed with kids trying to buy things from the cooler near the counter and playing tag and hide and seek in the lobyy and hallways branching off the entrance. In my room, the empty refrigerator must have had a loose part, because it buzzed and pinged loudly many times an hour. The bathroom could use some caulk....I was in a room near the end of a hallway with an exit door that shook and made the walls vibrate each time someone entered or left. All in all, a noisy, unpleasant stay. Very unlike the Hilton Garden in nearby Springfield, which is clean and quiet.
for Everyoneby rita from massachusetts
Enfield Holiday InnPosted Sep 1, 2013
As soon as I saw that my room was on the ground floor poolside, I should have asked for a room change. I saw that the pool closed at 10pm so I figured it would be fine. I was wrong and had to deal with people loudly talking by the pool until well after 11:30 pm. The sliding glass door from my room to the pool deck was left unlocked...anyone could have opened it from the outside. I happened to check it when I was looking to see where all the noise from outside was coming from. There was also a used washcloth left in the shower. The WIFI code the desk gave me was wrong. And why isn't a small breakfast included? The room itself was comfortable and the staff was nice and helpful, but I would not recommend this hotel. The stay was just annoying all around.
for Everyoneby Wendy from Cortland, NY
Nice pool, tennis courts and basketball courtPosted Aug 28, 2013
Pros: pool - indoor and outdoor, basketball court and tennis courts, comfortable bed and nice sheets
Cons: The bathroom is not spacious with the doorway. Patch the wall from where the thermostat was moved.
Location: played golf Longmeadow Golf Course
We had a delicious philly steak sandwich and salad on a Sunday night and a nice chat with the bartender/waitstaff from the University of Kentucky. Great meal and nice staff in the restaurant. Room was a little run down - thermostat was moved form the wall and the spackling on the wall was not patched and painted in Room 521. Bath room door was tight entering and exiting. Room was clean and comfortable bed. No Golf Channel on the television.