Ratings based on 225 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by David from Front Royal, VA

Not Too Bad

Posted Jul 22, 2014 on Hotels.com
We were in town for a basketball tournament in Springfield, Mass. The Hotel was right off of 91 and easy to get to Springfield in about a 10 minute drive. Upon arriving we met a girl working the front desk and she was the most unpleasant thing about the hotel/stay. I booked hotels.com and of course even though you pay with one card you have to list a different name for each room and before even greeting me she demanded, not asked, but demanded that each person come in and check themselves in which I have not had to do at other hotels. She was demanding to the other employees working the front as well. Just not a person you want to encounter after an 8 hour drive. Otherwise, the hotel was clean, the beds weren't the most comfortable but we did not lose any sleep, there are restaurants all around the hotel, and a mall behind it. Very good location to access I-91. Not too bad for what we came for.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfy

Posted Jun 30, 2014
My boyfriend and I stayed here after a day at six flags NE, it was really comfy. All we wanted was a shower and to relax in the AC and that's what we got!
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jun 30, 2014 on Hotels.com
3 out of 5
Recommended
by CH from Staten Island

What we need, where we need it

Posted Jun 26, 2014 on Hotels.com
We need to be in the area monthly. We don't need bells & whistles, we just need clean, quiet basics that won't break the bank. This fills the bill. The location is great (major mall and several shopping centers adjacent) and the staff is friendly. I-91 quick on/off.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 7, 2014
Cons: sink was outside of bathroom.
Location: Location was good.Not far from stores/
Only stayed one night. Very comfortable room. Good TV and the beds were comfortable. If I had to come back to Connecticut I might choose this hotel again.
4 out of 5
Recommended
for Personal Event
by Maryann from Rhode Island

Just what I expected

Posted Jun 5, 2014 on Hotels.com
The room was clean and the location was perfit.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jun 3, 2014 on Hotels.com
4 out of 5
Recommended
by IzaO from Vienna, VA

Good place to stay!

Posted May 22, 2014 on Hotels.com
Our rooms (we reserved 3 rooms) were all clean and comfortable. The hotel is conveniently located.
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 21, 2014 on Hotels.com
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 15, 2014 on Hotels.com