The hotel staff were extremely warm and welcoming, and were more than happy to offer advise or go beyond to help as required.
The hotel itself is well located for the Titlis ski area (a very easy walk, 5 min max, to the lift) and has ski storage.
One thing that wasn't mentioned in the hotel description (that I wish I'd have known in advance to come prepared for!) was that the hotel has a sauna and you can also make full use of the sister hotel's more extensive spa facilities, doesn't look like this is mentioned in the hotel description.
The room was basic for the money (probably a general trait in Switzerland than anything unique to this hotel) and could probably do with renovation. Although basic, the room was very clean, warm and met my requirements.
Overall, had a good weekend stay, thanks!