Ratings based on 286 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Yosemite, CA

Very good hotel with more of a business vibe

Posted Feb 22, 2015
The hotel was under major renovation and we were not informed prior to arrival. We were on vacation and would not have stayed. Gym, indoor pool and an outdoor building was being added. We could not get pool towels or outdoor food & beverage service.
1 out of 5
by A verified travelerfrom San Diego

Did not honor price quote by Expedia

Posted Feb 17, 2015
Pros: not a thing
Cons: customer service
Location: just ok
My reservation was for a family of four with my two teenage daughters. Once there they said that my daughters were over 11 years and they charge me $40 for each. Had no choice but to pay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom MONTERREY

BIEN CONSERVADO, UBICACION EXELENTE, TRANQUILO,

Posted Feb 16, 2015
Pros: AMPLITUD, LIMPIEZA, COMIDA
Cons: CREO QUE TODO ESTA BIEN
Location: A UNOS 3 KMS ESTA EL CENTRO Y LOS RESTARURANTES Y COMPRAS
ES UN HOTEL YA CON ALGUNOS AÑOS, PERO BIEN CONSERVADO, MUY LIMPIO, TRANQUILO, LA COMIDA ES DE MUY BUENA CALIDAD, EL PERSONAL ES AMABLE, Y LAS HABITACIONES MUY ESPACIOSAS Y CON VISTA AL MAR, VOLVERE ....
5 out of 5
Recommended
for Everyone
by A verified travelerfrom SoCal

The Jr suite was great! Bajajajajaa!

Posted Jan 30, 2015
Came for the score race , had a great stay, the view was incredible, and comfy living room, girlfriends favorite was the bedroom comfort and activities.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel. Clean and quite.

Posted Jan 28, 2015
Pros: Was upgraded to a suite and the fast pass for the border was very helpful.
Nice location with beautiful view of private marina. Grounds are well kept and parking is easy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall a nice place to stay.

Posted Jan 26, 2015
Pros: The brunch was delicious and the wine tour was great. The price for the shuttle was $30 per person, expensive for Ensenada. Nice option though.
Cons: Light was out and they said they would send someone right away to fix it. Never did.
Location: Wne tour, clubs.
It was great hotel. I enjoyed my stay except for the fact that there is a guest hour policy. When I tried to bring back a friend of mine who left her purse in my room. They wouldn't let her back to my room because they said it was past visiting hours!!! When i inisisted that she was only going to get her purse, they had security escort her! Even if my friend was going to stay with us, the room was a suite for four people and there was only two of us actually staying. There was also a light that was out and they said they would send someone to come fix it right away and it was never done. Other than that, i enjoyed my stay. It was clean, "most" of the staff was very polite, took a wine tour and the driver was very polite and accommodating.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom p carlsbad ca

Posted Jan 26, 2015
Attentive staff Great jr suite Enjoyed bar specials Outstanding food and staff Spa massages perfect
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Iowa

Hotel with Helpful staff and lovely views.

Posted Jan 18, 2015
Pros: The location was good. And the staff especially those at the front desk and the doormen. They gave us helpful tips useful in their country.
Cons: We had no needs that weren't addressed so at this time I have nothing.
Location: 1. Wine Country !!! 2. Whale Watching 3. La Bufadora-for the drive(Beautiful) 4. Take food/go to the beach 5. Food Carts!
Nice hotel on the northern edge of Ensenada. It is a nice drive from San Diego, especially if you take the scenic route. The hotel is close to the tourist section, the wine country and about anything else you would care to do in Ensenada. The hotel breakfast buffet is a good way to start the day if you would prefer eggs and beans over a fish taco.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Jan 14, 2015
Excellent hotel only problem we had was the jacuzzi was not hot enough.
2 out of 5
by A verified travelerfrom san diego

Gorgeous views facilities down

Posted Dec 27, 2014