Ratings based on 165 Verified Reviews
They paid and stayed. We double-checked.
2.5 Room cleanliness
3.1 Service & staff
2.2 Room comfort
2.1 Hotel condition
They paid and stayed.
by A verified traveler
Terrible hotelPosted Dec 1, 2014
We decided to stay at this hotel because the pictures of the rooms, facilities and amenities were very nice, clean and inviting.. Nothing gets close to it, we waited for at least 20 minutes at the front desk before somebody showed up to check us in. When we saw our room it was dirty, the towels in the bathroom were stained, there was hair in our bathtub, and the overall cleanliness was horrible. We went downstairs to the front desk to complain but there was nobody there. We decided to go ahead and go to another hotel, and when we came back and told them we wanted to check out they weren't surprised at all. Not recommended at all.
by A verified travelerfrom los angeles
its not what expectingPosted Nov 30, 2014
Cons: a new hotel
Location: its perfect, the problem is the hotel rooms condition.
using expedia my personal expectation was something completely different. since the room that I choose, pricing wise, condition, I will not come back to this hotel. the room its old, smelly, very old and uncomfortable beds, the bathroom has mold, smells realy bad,poor light,1990' TV's.that is not what it shows in the pictures, the only good thing about this hotel was the person at the front desk "Armando" he really did his best to keep us happy in our staying!
for Everyoneby A verified traveler
Posted Sep 29, 2014
Cons: You need to upgrade the name. Its differant now
Staff was great. Room was not and no coffee. Name of hotel is now differant.
by A verified travelerfrom Las Vegas, NV
Don't be fooled. Not a nice place.Posted Sep 22, 2014
Pros: They did provide two bottles of water.
Cons: Cleaner, better lighting, doors that lock securely, better staff.
Location: Good location with a number of restaurants nearby but not worth the price.
Staff at check in was nice and polite but they tried to get me to run a scam on Expedia and cancel my reservation and then pay them cash. Evening / night staff was extremely rude and unpleasant. The room itself was definitely one star. Buzzing florescent lights and almost clean. Our room was next to the pool with a sliding glass door which was not closed and locked when we came into the room and was very difficult to get to lock. Seemed very unsafe.
by A verified travelerfrom tijuana
Buena ubicacion pero instalaciones pauperrimasPosted Sep 18, 2014
Cons: Ocupa una remodelacion general, aqui nos visitan los extranjeros. Yo soy mexicano y radico en la frontera y no me gusto el lugar
Location: Ensenada una ciudad noble con mucho que ver pero los hoteles tienen que mejorar sus instalaciones. Esta la bufadora, las cañadas, los viñedos etc.,
Solo lo ocupamos para dormir, la verdad no se antojaba estar en las instalaciones, estaba muy sucio, muebles viejos, camas sucias, baños obsoletos, television con mala señal, no wi-fi. Y por lo que pague creo que mereciamos algo mejor
by A verified traveler
no esta cerca a la playa y si les falta invertirlePosted Sep 16, 2014
Cons: si le invierten si por lo tanto no lo recominenden
Location: esta cerca del corona un hotel super lujoso y con estacionamiento grande y mucha seguridad
tal y como les entregue el papel de expedia donde les exigian cuarto higienico y toallas limpias., lo unico que me comentaron es que ya cambio el dueño del hotel que es nueva administracion , pero alfombra viejas y sucias a los baños les falta una reparada los ac se prenden con un breaker no hay control del mismo. la cortina que sale a la alberca sucia y desgarrada la puerta de cristal para salir a la alberca no servia no cerraba bien y estaba caida lo reporte pero no se hizo nada , asi que la atranque con una silla no hay servicio de bar en la alberca a pesar que tienen dos cantinas ahi no las usan , necesitan una mejora continua si no ni los recomienden
for Familiesby A verified traveler
Posted Sep 15, 2014
Everything was good. The staff was very friendly and helpful. The room was comfortable an it has a nice pool.
Recommendedby Frankfrom San Diego Ca.
Falta mantenimiento en general al HotelPosted Aug 27, 2014 on Hotels.com
Bien, pero debo decirles que los precios en el Hotel están a la mitad de lo que costo con Uds., siendo que ofrecen la mejor tarifa.
Recommendedby no habia mas..
Colchones viejisimos, incomodos,,personal amablePosted Aug 26, 2014 on Hotels.com
buena ubicacion , personal amable , muy deteriorado y los conchones mas viejos e incomdos
Recommendedby A verified traveler
ExpensivePosted Aug 26, 2014 on Hotels.com
Costly stay - loud wall air conditioner, no water in hall dispensers, door lock stuck ( in case of an emergency, no way out), elevators not working. Will not return to this hotel