Ratings based on 53 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Enjoyable relaxationPosted Dec 6, 2014
Pros: Quiet haven for a bit of r and r, in contrast to the hectic nature of the rest of the trip!
Cons: Our music tastes are different, and could swimming be allowed a little later in the evening and earlier in the morning? The staff were wonderful!
Wonderful relaxing stay at the end of a long journey, in comfortable surroundings with attentive care. Will definitely stay there again.
for Everyoneby A verified travelerfrom Allentown, PA., USA.
Posted Aug 13, 2014
Overall, it was a great hotel. The room was absolutely beautiful, comfortable and clean. The food was great. The staff was efficient, courteous, and friendly. The only issue I had was I left luggage in the room after check out time and they charged me a rather hefty amount to get my bags, but I guess the rules are the rules.
for Familiesby lyndafrom Australia
Posted Aug 12, 2014 on Hotels.com
The rooms smelt musty and stale, the carpets are old and faded. Our room on the first night was noisy, we were moved for the second night and the room was marginally better. The choice of food in the restaurant was very ordinary and not very appetising.The service was friendly but clumsy. The pool was they only thing that was great, but as we hadn't come for a swim it was no use to us.
by A verified traveler
Poorly maintained hotelPosted Aug 11, 2014
Dirty carpets, long walks to the room, hard beds, "free" wifi that requires a login name and password that one has to get from the cashier and works on only one AP -- if you move to the lobby, you need another and if you move to the pool, you need another. You have to accommodate your schedule with the airport shuttle instead of the shuttle being available at set times. Breakfast not impressive but not bad. Doesn't have great views of the lake.
for Familiesby 41yearlaterfrom England
Could do a lot better.Posted Jul 10, 2014 on Hotels.com
Restaurant service leaves a lot to be desired and check out time is actually 10am and Noon.
for Business Travelersby Luzfrom Hamburg
nettes Hotel, gute Lage, Service okayPosted Jun 30, 2014 on Hotels.com
ein sehr nettes ansprechendes Hotel mit sauberen Zimmern, pool etc. Leider wurde ich um 12Uhr mittags gebeten, das Zimmer zu räumen. Kein kostenloser Late-Check out möglich. 12Uhr!! Das habe ich noch nie erlebt.
for Business Travelersby A verified traveler
Comfortable, but expensivePosted May 11, 2014 on Hotels.com
The room was clean and nice. A slight smell of something, but it didn't really bother me. The staff is nice, but ineffective, and sometimes ignorant. Everything takes long time.
for Business Travelersby Albertofrom Italy
This is AfricaPosted May 1, 2014 on Hotels.com
For the standard of Africa, it's a good hotel, near the airport of Entebbe.
for Everyoneby Carlfrom South sudan
Lake Victoria hotel is situated central in EntebbePosted Apr 23, 2014
Pros: The food was of very high standard. The pool is beautiful well maintained and well used by us. Front desk personal(all of them). Good internet
Cons: More waiters at pool area.
We were welcomed and in processed by very professional staff. The service was quick to the point and very friendly. From the welcome of the doorman to the baggage handler whom took us to our room was friendly , well dressed and professional in the way they conducted themselves. The facilities at the hotel is excellent. Swimming pool ,gym, veranda, pool bar and lounge/dining facility is well staffed and very safe even for children. Room is cleaned thoroughly and efficiently without disrupting your comfort and pleasure. The safe in the room for your private valuables is an big plus point as nobody wants to carry around everything all day long. Room service can be upgraded as I failed to each them twice during my 4 days stay. Overall the Lake Victoria hotel has been one of my best experiences and the stay was very satisfactorily and relaxing. Thank you to the staff that was so helpful and efficient in the service they provided.
Recommendedby jackiefrom London
Great stayPosted Mar 27, 2014 on Hotels.com
It was a lovely hotel and the experience was great. Small annoyance is there was a discrepancy with the check out time (booking said 12:00 noon, the hotel said 10:00) and the cost of a late check-out (the booking said 100,000 UGS and the hotel charged 253,000 UGS!!!).