Exterior

Reviews of Hampton Inn & Suites Ephrata - Mountain Springs

2.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 549 out of 781 reviews" "
Rating 8 - Good. 177 out of 781 reviews" "
Rating 6 - Okay. 31 out of 781 reviews" "
Rating 4 - Poor. 12 out of 781 reviews" "
Rating 2 - Terrible. 12 out of 781 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jihua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Caleb

Stayed 1 night in Feb 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its only about 5 min from the green dragon famers market . And close tp chopping districs anx antique shops . Friendly staff and pretty sceneries around the hotel .would totally stay again . And recommend to anyone wanting to stay in the area.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to the green dragain.
Stayed 2 nights in Jan 2024

10/10 Excellent

Len

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great consistent stay in Ephrata area! Great coffee bar and nice free breakfast. Easy to get to and plenty of free parking. Great spot on the hill!
Stayed 2 nights in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The heat would not shut off at the proper temperature. It was either too hot or too cold in the room.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 2 nights and enjoyed some of the local activities. (Christmas light show at the Barnstormer stadium). Loved the Christmas tree display. Did an open house at a dairy farm the following evening and then enjoyed dinner at Pour Man's Brewery
Stayed 2 nights in Dec 2023

10/10 Excellent

Jay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Madelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Friendly staff.the room was clean
Stayed 1 night in Dec 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Scenery
Stayed 2 nights in Nov 2023

10/10 Excellent

Ginny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Great breakfast options and wonderful staff. Convenient drive to shopping in Lancaster.
Stayed 2 nights in Nov 2023

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Had a great time.
Stayed 5 nights in Nov 2023

10/10 Excellent

Glenn

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well kept and clean. Staff was attentive to your needs. Excellent people
Stayed 2 nights in Nov 2023

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could walk to the restaurant
Stayed 2 nights in Nov 2023

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Kelly

Stayed 1 night in Nov 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. It was a quiet sleep and coffee readily available
Stayed 3 nights in Nov 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place and breakfast. Loved the shampoo/conditioner and body lotion provided.
Stayed 1 night in Nov 2023

10/10 Excellent

MARITZA

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Free breakfast in the morning
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

GEOFFREY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Austin

Stayed 1 night in Oct 2023

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to get to and convenient for walking downtown.
Stayed 1 night in Oct 2023

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay , staff is friendly & helpful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Donald, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
We love the hotel and area. Hotel and staff were great. Love the size of the room and bathroom.
Stayed 1 night in Sep 2023

10/10 Excellent

benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We happened to stay the weekend of the annual country fair which was on the Main Street. We loved being able to walk to it and people watch. It was a super weekend.
Stayed 2 nights in Sep 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday
It was a very nice hotel, big king size bed and very clean, loved the walk in shower
Stayed 1 night in Sep 2023

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

ruth

Stayed 1 night in Sep 2023

10/10 Excellent

James D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 2 nights in Sep 2023

8/10 Good

Suzanne

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Toilet seat wobbled.
Stayed 4 nights in Aug 2023

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay and enjoyed the atmosphere and provided breakfasts
Stayed 2 nights in Aug 2023

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful room with a beautiful view. I had hoped to have a hard boiled egg for breakfast but only an cheese omelet was available. Our previous Hampton Inn had a great breakfast so were disappointed. However, the room was amazing.
Stayed 1 night in Aug 2023

6/10 Okay

Manhargir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite. Not good plumbing though. Toilet very slow. Finally it stopped working altogether on the third day, which was our 45th anniversary day. That was the reason we had gone on that trip, to celebrate our anniversary. Terrible third night. I had to use a plunger myself and it still didn’t work.
Stayed 3 nights in Aug 2023

10/10 Excellent

Deona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the scenic area.
Stayed 2 nights in Aug 2023

4/10 Poor

Weldon

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Had to sleep on floor
I Booked a room for 5 but hotel said they could only make it a room for 4. Two queen beds only and no extra cot because it would be a fire hazard. They gave me extra sheets so i could sleep on hard floor. Very uncomfortable and very disappointing
Stayed 1 night in Aug 2023