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Reviews of Hampton Inn & Suites Ephrata - Mountain Springs

2.5 out of 5
Hampton Inn & Suites Ephrata - Mountain Springs
380 E Main St, Ephrata, PA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 557 out of 792 reviews" "
Rating 8 - Good. 180 out of 792 reviews" "
Rating 6 - Okay. 31 out of 792 reviews" "
Rating 4 - Poor. 12 out of 792 reviews" "
Rating 2 - Terrible. 12 out of 792 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, view was amazing, shopping within walking distance, beds were comfortable. Only thing was the wifi was only for members.
Stayed 1 night in Apr 2024

10/10 Excellent

Eimy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the place.
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Theresa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hampton Inn is always a good place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful!
Stayed 1 night in Mar 2024

10/10 Excellent

Alesia

Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent room! Bonus is breakfast is included
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Mar 2024

8/10 Good

Dean

Stayed 2 nights in Mar 2024

8/10 Good

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jihua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Caleb

Stayed 1 night in Feb 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its only about 5 min from the green dragon famers market . And close tp chopping districs anx antique shops . Friendly staff and pretty sceneries around the hotel .would totally stay again . And recommend to anyone wanting to stay in the area.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to the green dragain.
Stayed 2 nights in Jan 2024

8/10 Good

Byron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Len

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great consistent stay in Ephrata area! Great coffee bar and nice free breakfast. Easy to get to and plenty of free parking. Great spot on the hill!
Stayed 2 nights in Dec 2023

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a GEM!!
The hotel was awesome in EVERY way. The manager on duty, Chris Dom was SO PLEASANT AND HELPFUL, we couldn't be more pleased with everything he did. The hotel itself was clean, the staff helpful, the breakfast wonderful. This hotel is a GEM!!
Stayed 1 night in Dec 2023

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT HOTEL!!!
The stay was wonderful. I booked this for my in-laws for the holidays and they were EXTREMELY happy with hotel, the service, the breakfast, and just everything. They couldn't thank us enough for the wonderful stay!! Will definitely stay here again!!
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The heat would not shut off at the proper temperature. It was either too hot or too cold in the room.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 2 nights and enjoyed some of the local activities. (Christmas light show at the Barnstormer stadium). Loved the Christmas tree display. Did an open house at a dairy farm the following evening and then enjoyed dinner at Pour Man's Brewery
Stayed 2 nights in Dec 2023

10/10 Excellent

Jay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Madelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Friendly staff.the room was clean
Stayed 1 night in Dec 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Scenery
Stayed 2 nights in Nov 2023

10/10 Excellent

Ginny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Great breakfast options and wonderful staff. Convenient drive to shopping in Lancaster.
Stayed 2 nights in Nov 2023

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Had a great time.
Stayed 5 nights in Nov 2023

10/10 Excellent

Glenn

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well kept and clean. Staff was attentive to your needs. Excellent people
Stayed 2 nights in Nov 2023

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could walk to the restaurant
Stayed 2 nights in Nov 2023

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Kelly

Stayed 1 night in Nov 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. It was a quiet sleep and coffee readily available
Stayed 3 nights in Nov 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place and breakfast. Loved the shampoo/conditioner and body lotion provided.
Stayed 1 night in Nov 2023

10/10 Excellent

MARITZA

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Free breakfast in the morning
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

GEOFFREY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Austin

Stayed 1 night in Oct 2023

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to get to and convenient for walking downtown.
Stayed 1 night in Oct 2023

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay , staff is friendly & helpful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Donald, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
We love the hotel and area. Hotel and staff were great. Love the size of the room and bathroom.
Stayed 1 night in Sep 2023

10/10 Excellent

benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We happened to stay the weekend of the annual country fair which was on the Main Street. We loved being able to walk to it and people watch. It was a super weekend.
Stayed 2 nights in Sep 2023