Featured Image Interior Entrance Interior Entrance Reception Reception Lobby Sitting Area Lobby Sitting Area Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom In-Room Dining Bathroom Pool Pool Indoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Gym Steam Room Massage Facial Dining Restaurant Restaurant Food and Drink Food and Drink Food and Drink Food and Drink Food and Drink Food and Drink Hotel Bar Hotel Bar Meeting Facility Meeting Facility Meeting Facility Hotel Entrance Hotel Front - Evening/Night Hotel Front - Evening/Night
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Room type

Standard Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Superior Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Executive Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Traditional Suite, 1 Bedroom

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Standard Single Room

Max Occupancy: 1 guest

Get an overview of this hotelLuxury hotel with 2 outdoor pools and full-service spa

Location

Located in the heart of Ioannina, this luxury hotel is within a 10-minute walk of Zosimaia Library and Folklore Museum. Art Gallery of Epirus Studies and Church of Agios Athanasios are also within 15 minutes.

Hotel Features

Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include an outdoor pool, a health club, and a bar/lounge.

Room Amenities

All 216 soundproofed rooms feature free wired Internet and sofa beds. Thoughtful touches include bathrobes and slippers, and guests will also find minibars and TVs.

Renovations & Closures

The following facilities are closed seasonally each year. They will be closed from 1 July to 30 November:
  • Spa

Hotel Amenities

Hotel Amenities

Mitsis Grand Serai Congress & Spa features a full-service spa, 2 outdoor swimming pools, an outdoor pool, and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. 10 meeting rooms are available. This luxury hotel also offers a spa tub, a sauna, and a steam room. Complimentary self parking is available on site. The property may provide extended parking privileges to guests after check-out (surcharge).

  • 24-hour front desk
  • Babysitting or childcare
  • Bar/lounge
  • Business center
  • Computer station
  • Concierge services
  • Conference space
  • Conference space size (feet) - 550
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Free breakfast
  • Free self parking
  • Free WiFi
  • Full-service spa
  • Garden
  • Hair salon
  • Health club
  • Laundry facilities
  • Meeting rooms
  • Multilingual staff
  • Number of buildings/towers - 6
  • Number of floors - 4
  • Number of meeting rooms - 10
  • Number of outdoor pools - 2
  • Outdoor pool
  • Restaurant
  • Sauna
  • Spa services on site
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Supervised childcare/activities (surcharge)
  • Total number of rooms - 216
  • Turkish bath/Hammam
  • Wedding services
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Family Friendly Amenities

  • Babysitting or childcare
  • Free Wi-Fi
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pools
  • Outdoor pool
  • Rollaway/extra beds available
  • Sofa bed
  • Soundproofed rooms

Internet

Available in all rooms: Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Air conditioning
  • Bathrobes
  • Bathtub or shower
  • Climate control
  • Free newspaper
  • Free toiletries
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Desk
  • Free wired high-speed Internet
  • Hair dryer
  • In-room childcare (surcharge)
  • In-room massage available
  • In-room safe
  • Iron/ironing board (on request)
  • Minibar
  • Phone
  • Private bathroom
  • Rollaway/extra beds available
  • Room service (limited hours)
  • Slippers
  • Sofa bed
  • Sofa bed size
  • Soundproofed rooms
  • Television
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Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.

Mitsis Grand Serai Congress & Spa has a restaurant on site.

Room service (during limited hours) is available.

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Nearby Things to Do

2 outdoor swimming pools are on site along with an outdoor pool. Other recreational amenities include a health club, a spa tub, a sauna, and a steam room.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

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Spa Services

Grand Serai Spa has massage/treatment rooms. Services include massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

  • Steam room in spa
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Minimum age to access spa is 16
  • Body treatments
  • Facial treatments
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Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 5 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Hotel Registry Number - 0622K015A0151001

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We should mention

Cash transactions at this property cannot exceed EUR 1500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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