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Reviews of Hotel Kastanienhof

4 out of 5
Hotel Kastanienhof
Am Bahnhof 7, Erding

Reviews

8.8

Excellent

Rating 10 - Excellent. 44 out of 99 reviews" "
Rating 8 - Good. 45 out of 99 reviews" "
Rating 6 - Okay. 7 out of 99 reviews" "
Rating 4 - Poor. 2 out of 99 reviews" "
Rating 2 - Terrible. 1 out of 99 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. Great staff, very helpful.
Stayed 2 nights in Sep 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazingly helpful and friendly; the room was super clean. I would definitely stay here again.
Stayed 1 night in Jun 2023

8/10 Good

Gill, DOWNHAM MARKET

Liked: Cleanliness, staff & service, property conditions & facilities
No restaurant open. No spa open.
Stayed 1 night in Jan 2023

10/10 Excellent

SHOSHANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in process, friendly staff, nice, clean room, walking distance to town center and transportation.
Response from Thank you for your feedback on Dec 17, 2022
Dear Shoshana.Thank you for choosing our hotel. We are pleased that you had a nice stay and will be happy to see you again.Kind regards,your Kastanienhof team

10/10 Excellent

Anja

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was supposed to be served at 6:30 am but unfortunately nobody prepared anything. Also ordered a taxi with reception which never showed up. Nevertheless, the staff is very friendly and the hotel itself is amazing and definitely worth a stay.
Response from Thank you for your feedback on Dec 17, 2022
Dear Anja.Thank you for choosing our hotel.We are so sorry that there were some discontent and will be happy to convince you of the better service next time. Kind regards,your Kastanienhof team

8/10 Good

Peter

Stayed 1 night in Sep 2022

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, friendly staff. I’d love to stay here again when Covid restrictions are not in place!
Stayed 2 nights in Nov 2021

8/10 Good

Julia

Stayed 1 night in Oct 2019

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a very nice and convenient location. We travelled via train and hotel was across the road from the station. Quiet location in a beautiful town. Staff very helpful and made us very welcome. Highly recommended.
Stayed 3 nights in Oct 2019
Response from Hotel Kastanienhof on Oct 29, 2019
Thank you so much for your nice review. That makes us happy :-)

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
well located, near restaurants and activities.
Stayed 1 night in Sep 2019
Response from Hotel Kastanienhof on Oct 29, 2019
That's correct, we are only a few minutes walking distance to the beautiful city centre of Erding with shops and restaurants. Thank you, we appreciate your review.

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019
Response from Hotel Kastanienhof on Oct 29, 2019
Thank you !

8/10 Good

Farah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Hotel Kastanienhof on Oct 29, 2019
Thank you !

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gym was tiny, pretty warm and had no air circulation or treadmill. Breakfast was 17 euros and not worth it. Hotel was otherwise fine. Room was comfortable and well furnished. Staff was very nice.
Stayed 1 night in Sep 2019
Response from Hotel Kastanienhof on Oct 29, 2019
Thank you very much for your detailed review. It is right, our gym is small but the sauna / steam area quite nice. Maybe the air circulation was off the time you used it. Usually it turns on automatically daily from 14 to 22 hours.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly Interesting City near Airport
We picked this hotel / city due to proximity to airport and needed room after 20+ hour flight. Surprised how much we enjoyed wandering around the town. Fun, small downtown just blocks away from the hotel. While we did not take the train into Munich, it was just outside the hotel door. Hotel, while basic room, beds and room comfortable and very clean. Staff also friendly.
Stayed 1 night in Sep 2019
Response from Hotel Kastanienhof on Oct 25, 2019
Thank you. Yes Erding is beautiful and we are pleased that you enjoyed your stay here and at our hotel.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, x the street from bus terminal
My girlfriend and I stayed at this hotel for one night so that we could catch our flight out of Munich airport the next day. This is a very decent hotel in a very quaint little town… About 35 minutes from Munich international Airport. The only problem with his hotel, as most hotels in Europe are the rooms being rather small. The room is OK in size but it was difficult to find a place to open up two suitcases to lay flat on the floor, this couldn’t be done in this room.The one very good point about this hotel it is only a very short distance from the bus terminal. All in all this is a very nice hotel with the exception of the room being somewhat small.
Stayed 1 night in Sep 2019
Response from Hotel Kastanienhof on Sep 29, 2019
Thank you very much for your nice review. We are very happy that you enjoyed your stay. It is correct, the Business Double Rooms are our smallest room category, all the others like Business Superior, Juniorsuite or Business Executive are more spacious.

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Hotel Kastanienhof on Oct 2, 2019
vielen lieben Dank für die vollen Punkte. Das freut uns sehr.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Hotel Kastanienhof on Mar 5, 2019
Many thanks for giving us full points. We are happy that you had a great stay.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Hotel Kastanienhof on Feb 15, 2019
Many thanks for giving us 10 points. We are happy that you enjoyed your stay.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from Hotel Kastanienhof on Feb 14, 2019
Thanks a lot !

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice and modern rooms, Great staff and good restaurant
Stayed 1 night in Dec 2018
Response from Hotel Kastanienhof on Dec 19, 2018
we love to hear that :-)) thank you very much. we are happy that you had a good stay and are looking forward to welcoming you again here some day.

6/10 Okay

Hans

Liked: Cleanliness, property conditions & facilities, room comfort
Central location within walking distance to trains
Central location. Asian restaurant only in house. Would have preferred classic Bavarian food. Breakfast buffet very nice but expensive rooms lovely beds very comfortable.
Stayed 1 night in Nov 2018
Response from Hotel Kastanienhof on Dec 7, 2018
Thank you very much for your review. As being an international hotel we offer international and Asian food, depends which cook is on duty. There are several traditional restaurants in the nearby city center that are specialized in Bavarian food that we may recommend.

10/10 Excellent

Matthew, Pennsylvania USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The desk clerks were very helpful and friendly! Provided us with a ticket for the train into Munich. Station is just a block away. Property had wonderful amenities. The breakfast buffet was wonderful! The village of Erding had a lot of restaurants from which to choose. A lot of value for the price. We would stay here again.
Stayed 2 nights in Oct 2018
Response from Hotel Kastanienhof on Oct 30, 2018
We appreciate very much your five star review! Many Thanks ! We will be pleased to welcome you again at Kastanienhof.

10/10 Excellent

Kuranosuke, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room and very close to S-Bahn station for less than 1 hour to reach to city center. Also, just 5 minutes walk you can enjoy the town of Erding which is very pretty.
Stayed 3 nights in Oct 2018
Response from Hotel Kastanienhof on Oct 30, 2018
Thank you very much for your nice review. We are happy that you enjoyed you stay :-)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for travelling into Munich train station right across the street.
Stayed 2 nights in Sep 2018
Response from Hotel Kastanienhof on Sep 27, 2018
Thank you very much for this great review.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, spacious and comfortable room Desk staff were less than gracious.
Stayed 2 nights in Aug 2018
Response from Hotel Kastanienhof on Aug 14, 2018
Thank you very much!

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
Fantastic service. We arrived at 11:30 PM and they kept the bar open for us.
Response from Hotel Kastanienhof on Apr 3, 2018
Good to hear that you enjoyed your stay, thank you!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018
Response from Hotel Kastanienhof on Apr 3, 2018
Thank you, we are happy that you had a nice stay with us.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff always happy yo
Considering I spoke no German staying in erding the staff at this hotel were very accomadating and very helpful. Always pleasant and Emily and happy yo help. Offered a great service
Stayed 5 nights in Jan 2018
Response from Hotel Kastanienhof on Feb 5, 2018
Thank you so much for your nice feedback. We are happy that you had a nice stay with us and are looking forward to welcoming you again some day.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for layover near airport.
Beautiful little hotel in a charming town near the airport.
Stayed 1 night in Dec 2017
Response from Hotel Kastanienhof on Jan 15, 2018
Thank you so much for your review. Next time you get some restaurant tips or you eat here.

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very little open by the time we walked to town.7:30 pm
Stayed 1 night in Sep 2017
thank you for giving us a 4 star review. shops do close between 6 and 8 pm in our beautifull small towncenter, plenty of restaurants however are open.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A German gem
A great hotel on the outskirts of Munich located one block from the last stop on the S2 subway line and only 10k from the Munich airport. Easy check, clean rooms (air conditioned) and a very hospitable staff. There is a bar/restaurant in the hotel; however, I enjoyed greatly the short walk into the center of town - a German jewel not destroyed during the war! The town square was filled with tourists and locals enjoying wonderful food and drink at any one of several restaurants and hotel restaurants - worth the walk and a great way to spend my last night in Germany. The hotel has a taxi/van service directly to the airport for about 34Eu (about $37) - only a 20 minute ride away. I recommend this hotel to all readers.
Stayed 1 night in Jul 2017
Thank you very much for your nice review and giving us five of five stars !! We are happy that you enjoyed your stay in our hotel and our lovely town and are looking forward welcoming you again some day...

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
lovely hotel very conveniently near the S-Bahn
Stayed 3 nights in Jun 2017
Thank you very much for your full points :-)))

8/10 Good

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room for a last-minute stay before heading to the airport. Service was great!
Thank you very much, Adrienne. We are happy that you had a nice stay with us and are looking forward to welcoming you again some day.

8/10 Good

Peter, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to Munich Airport
Hotel was clean and comfortable; worked well for our needs. Public transportation was very good. Would recommend for a hotel near the airport that is clean and comfortable. Staff was courteous and helpful.

4/10 Poor

Jackie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad internet
Very bad internet. The airconditioner works by its own. Nice rooms

8/10 Good

Filly, Scotland, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Fine hotel but staff problems
Hotel is very pleasant and well situated. Rooms are impeccable. The only problem is that the staff at the reception are surprisingly unfriendly and dour. Even speaking in fluent German did not particularly help matters - this was a decided disappointment. They both gave the strong impression of not being satisfied with their jobs and this was, unfortunately, transmitted all to clearly to the guests. The chambermaids, on the other hand, were very friendly and welcoming.

10/10 Excellent

Kevin

Stayed 1 night in Dec 2023

8/10 Good

Ralf

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
gerne wieder
Stayed 1 night in Nov 2023

10/10 Excellent

Yvonne Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich würde jederzeit wieder kommen
Stayed 2 nights in Nov 2023

10/10 Excellent

MORGAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra läge, nära till buss och tåg. Sov gott. Trevlig personal. Bra frukost trotts många japaner/kineser.
God, fick dock betala den två gånger.
Stayed 3 nights in Oct 2023

10/10 Excellent

Holmer Karsten

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel mit dehr nettem Personal in perfekter Lage (fußläufig) zu Bahn und Bus. Und Erding - ein hübsches bayerisches Städtchen.
Stayed 1 night in Sep 2023

8/10 Good

Marc-Tell

Liked: Cleanliness, staff & service, property conditions & facilities
Gute Lage sehr zentral
Stayed 6 nights in Aug 2023

10/10 Excellent

Margareta

Stayed 1 night in Jul 2023

10/10 Excellent

Roland

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Nacht
Super Hotel, sauber, lecker Frühstück
Stayed 1 night in May 2023

10/10 Excellent

shigeru

Stayed 1 night in May 2023

8/10 Good

Mario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Florian

Business traveler
Liked: Cleanliness, staff & service, room comfort
Aufenthalt
Für eine Nacht in Ordnung, Ladestation für E-Autos sehr spartanisch.
Stayed 1 night in Feb 2023

10/10 Excellent

Christian

Stayed 2 nights in Dec 2022

10/10 Excellent

Roland

Stayed 1 night in Dec 2022

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War ein schöner Aufenthalt
Response from Danke für Ihr Feedback on Dec 17, 2022
Herzlichen Dank dass Sie unser Gast waren.We freuen uns auf Ihren nächsten Aufenthalt bei uns!Mit freundlichen GrüßenIhr Kastanienhof Team