Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
3.0 Service & staff
5.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby Fillyfrom Scotland, UK
Fine hotel but staff problemsPosted May 16, 2012
Pros: location and room
Cons: dour and unfriendly staff at the reception
Location: handy for S-Bahn to Munich and visiting other areas around Munich
Hotel is very pleasant and well situated. Rooms are impeccable. The only problem is that the staff at the reception are surprisingly unfriendly and dour. Even speaking in fluent German did not particularly help matters - this was a decided disappointment. They both gave the strong impression of not being satisfied with their jobs and this was, unfortunately, transmitted all to clearly to the guests. The chambermaids, on the other hand, were very friendly and welcoming.