Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Reviews of Days Inn by Wyndham Erie

2 out of 5
Days Inn by Wyndham Erie
6101 Wattsburg Rd, Erie, PA

Reviews

6.6
Rating 10 - Excellent. 42 out of 143 reviews" "
Rating 8 - Good. 29 out of 143 reviews" "
Rating 6 - Okay. 19 out of 143 reviews" "
Rating 4 - Poor. 29 out of 143 reviews" "
Rating 2 - Terrible. 24 out of 143 reviews" "

6.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Adam

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No shower curtains, no toilet paper, broken furniture, broken security latch on the door and clearly kicked in before... Honestly it was a terrifying room and I will never stay at a days inn ever again. Truly disgusting and unsafe. Walls were also thin as paper and you could hear everything inside and outside the building. Crazy.
Stayed 2 nights in Apr 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this stay and would stay here again in a heartbeat!
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
very nice place i loved it, everything clean
Stayed 1 night in Apr 2024
Response from GM on Apr 16, 2024
Dear David,Thank you for your stellar review! We're thrilled to hear that you loved your stay at our hotel and appreciated our high standards of cleanliness. Your satisfaction is our top priority and your feedback is greatly valued. We look forward to welcoming you back on your next visit. Safe travels until then!

10/10 Excellent

Devyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from GM on Apr 16, 2024
Dear Devyn,Thank you for leaving us a 5-star rating! We are thrilled to know that you had a wonderful stay at our hotel. Your feedback is essential to us, and we would love to hear more about your experience. We look forward to welcoming you back soon for another fantastic experience. Warm regards,Hotel Management

8/10 Good

Susan

Traveled with family and small children
Liked: Staff & service
Near a nice park.
Stayed 1 night in Apr 2024
Response from GM on Apr 14, 2024
Dear Susan,We appreciate your positive review and we're thrilled to hear that you enjoyed the nearby park during your stay with us. Our location does offer a unique blend of nature's tranquility and city convenience. We hope to welcome you back soon for another pleasant stay. Thank you for choosing our hotel.Warm regards,Hotel Management

10/10 Excellent

LeannaRae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaints were that at 9PM someone was vacuuming outside the area (or something that SOUNDED like that), and the back side of the facility has some deep potholes. (I'm a newer driver, so I'm not used to dodging them just yet.) Staff was very polite & accommodating. Needed extra towels and pillows, staff was quick and friendly with the delivery!
Stayed 1 night in Apr 2024
Response from GM on Apr 9, 2024
Dear LeannaRae,Thank you for your kind words and for highlighting our diligent staff! We're thrilled you felt well-accommodated. We apologize for any disturbance you experienced due to the vacuuming. Your feedback about the potholes has been noted and will be addressed. We look forward to welcoming you back as your driving skills grow. Safe travels until then!Warm regards,Hotel Management

6/10 Okay

Brian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First room had ants (not a couple ants, either). They were nice enough to move us for the 2nd night, but felt the need to mention the ants. Beds had 2 pillows and they were small square pillows. TV is google tv, so you can’t watch normal shows (we wanted to watch March madness bball, but couldn’t) and it’s difficult to navigate. Bathrooms were dirty. Outside doors never locked. Didn’t feel UNSAFE, but wouldn’t liked it if they locked after hours. Coffee was available 24 hours, but it’s not very good.
Stayed 2 nights in Apr 2024
Response from GM on Apr 9, 2024
Dear Brian, Thank you for your feedback. We apologize for the inconveniences you experienced during your stay. Your comments are valuable to us and we are addressing these issues to enhance our guest experience. We hope to have the chance to welcome you back for a more seamless and comfortable stay in the future.Warm regards,Hotel Management

2/10 Terrible

Karen

Disliked: Cleanliness
Response from GM on Apr 9, 2024
Dear Karen,We regret to see your 1-star review and apologize for any inconveniences you may have experienced during your stay. We would greatly appreciate your feedback to understand where we fell short and how we can enhance your future experiences. Please feel free to share your concerns with us. We hope to have the opportunity to serve you better in the future.Warm regards,Hotel Management

2/10 Terrible

Amy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on Apr 9, 2024
Dear Amy,We're sorry to see your 1-star rating. We prioritize guest satisfaction and it seems we fell short during your stay. We would greatly appreciate if you could provide some details about your experience, so we can address and rectify the issues. Looking forward to hearing from you soon.Warm regards,Hotel Management

10/10 Excellent

Luz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Mar 2024
Response from GM on Mar 30, 2024
Dear Luz,Thank you for taking the time to share your experience at our hotel. We are delighted to hear that our staff made a positive impression on your stay. We strive to provide a friendly and welcoming environment for all our guests. Your feedback is greatly appreciated and we look forward to welcoming you back soon. Warm regards,Hotel Management

4/10 Poor

Ajay

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on Mar 23, 2024
Dear Ajay, Thank you for taking the time to leave us a rating. We regret to see that your stay didn't meet your expectations. We're constantly striving to provide excellent service to our guests and we'd love to hear more about your experience. Please feel free to share your feedback with us so we can improve our services. We hope to have another chance to welcome you back for a more enjoyable stay.Warm regards,Hotel Management

10/10 Excellent

Ambika

Stayed 1 night in Mar 2024
Response from GM on Mar 18, 2024
Dear Ambika,Thank you for your 5-star rating. We are thrilled to know that you enjoyed your stay at our hotel. Your satisfaction is our topmost priority and we are glad we could meet your expectations. We look forward to welcoming you back for another wonderful experience.Warm regards,Hotel Management

2/10 Terrible

Jeanine

Stayed 1 night in Mar 2024
Response from GM on Apr 5, 2024
Dear Jeanine,We're truly sorry to see your 1-star rating. We always aim to deliver a great experience, and we’re disappointed to hear that you were not satisfied. We would appreciate if you could provide more details about your stay. This will help us to improve our service. We hope you'll give us another chance to serve you better in the future.Warm regards,Hotel Management

6/10 Okay

Jill

Traveled with partner
Disliked: Property conditions & facilities
The door to our building had a broken handle with no lock. Anyone could walk into that area.
Stayed 1 night in Mar 2024
Response from GM on Mar 15, 2024
Dear Jill, Thank you for bringing this to our attention. We sincerely apologize for any inconvenience caused due to the broken handle. Your safety is our utmost priority and we are looking into the matter to ensure our security measures are up to standard. We appreciate your feedback and hope to have the opportunity to serve you better in the future.Warm regards,Hotel Management

10/10 Excellent

Phyllis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this motel numerous times as my husband has had quite a few medical appts and seeing how we live 70 miles away from Erie… it has become a home away from home…at times…we feel very comfortable…safety wise when the situation has arises that my husband becomes an inpatient and I have to be there alone… the staff is friendly and very accommodating with my husbands limitations and needs…the weekday breakfasts are sufficient with instant oatmeal, hard boiled eggs, donuts, cereal bars, yogurts, and juices but the weekend hot breakfasts are served in the dining room and are absolutely delicious and I can actually say much tastier than we have had at even higher ended hotels…
Stayed 3 nights in Mar 2024
Response from GM on Mar 12, 2024
Dear Phyllis,Thank you for your heartfelt review! We're honored to be your 'home away from home' and are delighted to hear that our staff's efforts to accommodate your husband's needs are appreciated. It's wonderful to know that you enjoy our breakfast offerings, particularly our weekend hot breakfasts. We look forward to welcoming you back the next time you're in Erie. Warm regards,Hotel Management

6/10 Okay

Madison

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was pretty bare and not very aesthetically pleasing. Did not have mini fridge as requested. Bathroom shower curtain was stained and did not have the plastic lining so water leaked all over the floor.
Stayed 1 night in Mar 2024
Response from GM on Mar 10, 2024
Dear Madison,Thank you for sharing your experience with us. We regret to hear that your stay did not meet your expectations. We highly value your feedback about the room aesthetic and amenities, as well as the shower curtain. Please accept our apologies. We are committed to improving our services based on guest feedback. We hope to have the opportunity to welcome you back for a more satisfying experience in the future.Warm regards,Hotel Management

4/10 Poor

Alisha

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The beds were very uncomfortable, We couldn't barely understand the staff and it was not very clean in the rooms or outside the property. The only thing is it was cheap and it showed.
Stayed 1 night in Feb 2024
Response from GM on Feb 29, 2024
Dear Alisha,We sincerely regret your recent experience at our hotel. We greatly value your feedback and assure you that we are taking immediate steps to address your concerns. We are committed to providing a comfortable and enjoyable stay for our guests and we hope you will give us another opportunity to serve you better in the future.Warm regards,Hotel Management

2/10 Terrible

Gary

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The lobby was beautiful,so we were surprised when we saw the room. The chair in the room was discussting. A dumpster is too good for it.The counter in the bathroom was extremely low,so we had to bend way over to use. Toilet seat was held on by one bolt,so slid all over when seating. We had to drive to the breakfast area in the winter. Wyndham should be ashamed of themselves for having their name associated with this property! We won't stay here again!
Stayed 1 night in Feb 2024
Response from GM on Feb 27, 2024
Dear Gary, We regret to hear about your recent experience and sincerely apologize for any inconvenience caused. Your feedback is invaluable to us and we will look into the issues you've highlighted, as we're committed to continuous improvements in our services. We hope you'll consider giving us another chance to provide you with the exceptional experience our guests typically enjoy. Thank you for your review.Warm regards,Hotel Management

2/10 Terrible

Mallory

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 1 night in Feb 2024
Response from GM on Feb 26, 2024
Dear Mallory, We're truly sorry to hear about your experience. Cleanliness is a top priority at our hotel and it's clear we fell short during your visit. Your feedback is invaluable and we're taking immediate steps to address and rectify this. We hope you give us another opportunity to provide you with the exceptional stay you deserve. Thank you for your understanding.Warm regards,Hotel Management

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on Feb 23, 2024
Dear Connie,Thank you for taking the time to rate your stay at Days Inn by Wyndham Erie. We appreciate your 4-star rating and are glad to have had you as our guest. We look forward to welcoming you back soon and hope to continue exceeding your expectations. Warm regards,Days Inn by Wyndham Erie Team

2/10 Terrible

Ashley

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Planned a valentines weekend in Erie and chose this hotel to stay at. When we arrived we knew it was a mistake. The photos made it seem somewhat decent but that was not the case. The staff at the front desk were extremely friendly which was great .. but when we got to the room I was absolutely disgusting. There was boogers on the wall, visible scum in the bathtub, the protective cover of the mattress had what looked like dry blood on it, the blankets and sheets were dirty with big stains on them and the green chair in the room was so dirty it had a fingernail on it and also an unknown white crusty substance. YUCK. Didn’t feel comfortable staying there so we asked for a refund within 10 minutes of checking in and we were told we had to go through Expedia … talked with Expedia and they told us they were going to reach out to the hotel managers but never heard anything back. Expedia talked with them for a couple days and the manager refused a refund .. I understand we didn’t pay much for the hotel and we weren’t expecting an extravagant hotel but this was honestly a health code violation.
Stayed 1 night in Feb 2024
Response from GM on Feb 20, 2024
Dear Ashley,We are deeply sorry to hear about your experience. Your feedback is extremely valuable to us, as we strive to provide a superior guest experience. We assure you that we have taken your concerns seriously and have addressed them with the respective teams. We hope you give us another chance to showcase the high-quality service we're known for.Warm regards,Hotel Management

6/10 Okay

Jessica

Traveled with partner
Liked: Staff & service
The changes that have been made here are definitely noticeable! Hot breakfast was great as well. I ended up having to check out a day early, and the manager was great to work with me. The only issue I really had was with the neighboring rooms where I was. When it was the Econolodge I’d always had 1st floor rooms, this time was a second floor room. The hallway was very loud at night until around 11 or midnight, but easy enough to deal with. The real issue I had, was whoever was in the room beside me was a very heavy weed smoker which kept coming into my room via the bathroom vent. It was almost unbearable a few times as it’s not something I’m use to.
Stayed 3 nights in Feb 2024
Response from GM on Feb 20, 2024
Dear Jessica,We appreciate your kind words about our recent improvements and our breakfast service. We're glad that our manager was able to assist you with your early checkout. We sincerely apologize for the noise and smoke inconvenience you experienced. We continually strive to ensure all guests enjoy a comfortable, peaceful stay and we'll certainly look into these concerns. Thank you for your feedback, we hope you'll give us another chance to provide a superior experience.Warm regards,Hotel Management

4/10 Poor

Ashley

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You can tell the property has been updated in places. Our room however was nasty and dirty. Stained chair, crayon drawings on wall, half pillows, doors broken
Stayed 1 night in Feb 2024
Response from GM on Feb 19, 2024
Dear Ashley, Thank you for sharing your experience. We're sorry to hear your stay didn't meet expectations. We appreciate your feedback regarding room cleanliness and condition. It’s crucial to us and we'll address it promptly with our housekeeping team. We hope you'll give us another chance to provide a more enjoyable stay.Warm regards,Hotel Management

4/10 Poor

LeAnn

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on Feb 19, 2024
Dear LeAnn,Thank you for choosing to stay with us. We value your feedback and strive to provide the best experience for all our guests. We're sorry to hear that your stay did not meet your expectations. If there's anything specific you'd like to share with us to help us improve, please don't hesitate to reach out. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Warm regards,Hotel Management

10/10 Excellent

Melissa Brown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were an absolute pleasure 🙏
Stayed 2 nights in Feb 2024
Response from GM on Feb 12, 2024
Dear Melissa Brown,We are thrilled to hear that our staff made your stay at the hotel a delightful experience! Your kind words are a testament to our ongoing efforts to provide excellent service. We sincerely appreciate you taking the time to share your experience and we look forward to welcoming you back soon. Thank you for choosing our hotel.Warm regards,Hotel Management

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on Feb 12, 2024
Dear Phyllis,Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to know you enjoyed your stay. Your positive feedback is a great source of motivation for our team. We hope to welcome you back soon for another memorable stay.Warm Regards,Hotel Management

8/10 Good

Gabriel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
NA
Stayed 1 night in Feb 2024
Response from GM on Feb 9, 2024
Dear Gabriel,Thank you for choosing to stay with us. We appreciate your feedback and are delighted to hear that you had a positive experience overall. We're committed to providing exceptional service and look forward to welcoming you back soon.Warm regards,Hotel Management

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and management friendly and helpful
Stayed 7 nights in Jan 2024
Response from GM on Feb 2, 2024
Dear Rodney,We're so glad to hear that you found our staff and management to be friendly and helpful. Your kind words are greatly appreciated and they motivate us to continue providing exceptional service. We hope to have the privilege of welcoming you back to our hotel in the near future. Thank you for choosing us for your stay.Best regards,Hotel Management

8/10 Good

Rodney

Liked: Staff & service, property conditions & facilities
It would be better to have someone plow area to drive and park safely. Repair and repave drive area.
Stayed 7 nights in Jan 2024
Response from GM on Jan 31, 2024
Dear Rodney,Thank you for your valuable feedback. We understand your concern about the driving and parking area, and we appreciate your suggestion. Our team is committed to improving our guest's experience, and your input helps us to do so. We look forward to welcoming you back to our hotel in the near future.Warm Regards,Hotel Management

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities
Poor housekeeping
Pillows on the bed were crympled and linens were dingy. While everything smelled ok, it appeared old and yellowed. Fitted sheet on the king sized bed was loose and wrinkled.
Stayed 1 night in Jan 2024
Response from GM on Jan 21, 2024
Dear Jennifer,Thank you for bringing your concerns to our attention. We sincerely apologize for the issues you encountered with the housekeeping during your stay. Your feedback is invaluable, and we will address these matters promptly to ensure improvements. We appreciate your honesty and hope you'll consider giving us another opportunity to provide you with a more satisfactory experience in the future.Kind regards,Hotel Management

2/10 Terrible

Lisa

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Bed and pillows were uncomfortable and it was loud all night long with doors slamming and dogs barking
Stayed 1 night in Jan 2024
Response from GM on Jan 15, 2024
Dear Lisa,We sincerely apologize for the discomfort you experienced during your stay. Your feedback regarding the uncomfortable bed, pillows, and the disturbance from noise is disheartening. Please know that your concerns will be addressed promptly to enhance the overall guest experience. We appreciate your valuable input and hope to have another opportunity to provide you with a more comfortable and enjoyable stay.Warm regards,Hotel Management

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Good place for a quick stay
Clean enough, simple hot breakfast, no frills. Must be pet friendly bc a dog barked for hours.
Stayed 1 night in Jan 2024
Response from GM on Jan 15, 2024
Dear Guest,Thank you for choosing our hotel and sharing your feedback. We're pleased to hear that you found the accommodations clean and appreciated the simplicity of our hot breakfast. We apologize for any inconvenience caused by the prolonged barking, as we strive to maintain a peaceful environment. Your input is valued, and we hope to welcome you back for another convenient stay.Warm regards,Hotel Management

10/10 Excellent

James

Everything was fine, quiet, hot shower, grab and go breakfast.
Stayed 2 nights in Jan 2024
Response from GM on Jan 12, 2024
Dear James,We're thrilled to hear everything met your expectations! It's fantastic that you enjoyed a peaceful stay, a refreshing hot shower, and our convenient grab-and-go breakfast. Your comfort is our goal, and we appreciate your positive feedback. Looking forward to welcoming you back for another excellent experience.Warm regards,Hotel Management

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was so dirty and nasty. Rooms weren’t cleaned. It was 2am and there was loud music and people everywhere.
Stayed 1 night in Dec 2023
Response from GM on Jan 8, 2024
Dear Anthony,We're genuinely sorry to hear about your negative experience. This doesn't align with our standards, and we sincerely apologize for the inconvenience. Your feedback is valuable, and we'll address these issues to ensure a better stay for future guests. We appreciate your understanding.Best regards,Hotel Management

8/10 Good

Paulina

Stayed 1 night in Jan 2024
Response from Hotel Management on Jan 4, 2024
Dear Jacquelyn,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay, found our staff friendly and accommodating, appreciated the cleanliness, and found the price reasonable. The mention of our staircase is delightful! We hope to host you again and provide another enjoyable experience.Warm regards,Hotel Management

8/10 Good

Jacquelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice stay The staff was very friendly and accommodating. It's clean. The price was very reasonable. I love that staircase!!
Stayed 2 nights in Dec 2023
Response from GM on Dec 31, 2023
Dear Jacquelyn,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay, found our staff friendly and accommodating, appreciated the cleanliness, and found the price reasonable. The mention of our staircase is delightful! We hope to host you again and provide another enjoyable experience.Warm regards,Hotel Management

2/10 Terrible

Jason

Disliked: Amenities
The room was gross. Shower was notably dirty and decaying. Even the toilet paper was down to a few squares and just left that way. The lock on the door appeared to have been broken off at one time. Massive stains on the furniture that were obvious so should have been easily noticed by staff. Never again will I book based on good pricing.
Stayed 3 nights in Dec 2023
Response from GM on Dec 25, 2023
Dear Jason,We apologize sincerely for the disappointing experience you had during your stay. Your feedback is valuable, and we take your concerns seriously. We assure you that this does not reflect our usual standards. We are investigating the issues you've raised to ensure they are addressed promptly. We would appreciate another opportunity to provide you with a much-improved experience in the future.Kind regards,Hotel Management

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on Dec 22, 2023
Dear Josephine,Thank you for choosing our hotel and for the perfect 5/5 rating! We are delighted to hear that you had a positive experience during your stay. We look forward to welcoming you back for another excellent stay.Warm regards,Hotel Management

4/10 Poor

Monika

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on Dec 17, 2023
Dear MonikaThank you for taking the time to provide feedback on your recent stay. We're sorry to see that your experience did not meet your expectations. We value your input and would appreciate more details to better understand and address your concerns. We hope to have the opportunity to improve your perception on a future visit.

4/10 Poor

Jeffrey

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from GM on Dec 17, 2023
Dear Jeffrey,Thank you for taking the time to share your feedback. We value your input and apologize that your experience fell short of expectations. If there are specific aspects you'd like us to address, please feel free to reach out. We strive for excellence and hope to have the opportunity to enhance your experience in the future.

2/10 Terrible

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from GM on Dec 13, 2023
Dear Julie,We're truly sorry to learn that your experience fell short of expectations, and we appreciate you taking the time to provide feedback. Your satisfaction is our top priority, and we would like to better understand the specifics of your concerns to address them promptly. We value your input and hope for an opportunity to make amends.

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from GM on Dec 11, 2023
Dear Guest,Thank you for taking the time to share your feedback with us. We appreciate your input, and your rating helps us understand areas where we can improve. We strive to provide the best possible experience for our guests and would welcome the opportunity to address any concerns you may have.

4/10 Poor

john

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on Dec 7, 2023
Dear John,Thank you for taking the time to rate your experience. We're sorry to see that your stay fell short of expectations. Please feel free to share additional comments, so we can work towards improving our services. We hope to have the opportunity to better serve you in the future.

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from GM on Dec 5, 2023
Dear Peggy,Thank you for choosing our hotel, and we appreciate your feedback. We're delighted to see your overall satisfaction with your stay, reflected in your 8/10 rating. We look forward to welcoming you back and providing an even more enjoyable stay.

10/10 Excellent

erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic place to stay for the money. Right off of I 90 and minutes from the New York border and Erie Pennsylvania. The staff is friendly, it’s very clean, and even a nice free breakfast. I always stay here when I’m in town!
Stayed 1 night in Nov 2023
Response from GM on Nov 29, 2023
Dear Erika,Thank you for your wonderful feedback! We're thrilled to hear that you find our place fantastic for the money, and we appreciate your loyalty. It's fantastic to know that our location, friendly staff, cleanliness, and complimentary breakfast contribute to your positive experience. We look forward to welcoming you back on your next visit to town!

4/10 Poor

Paul

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Walls stained ... Shower floods... Wood floors make it noisy ..
Stayed 1 night in Nov 2023
Response from GM on Nov 29, 2023
Dear Paul,Thank you for sharing your feedback with us. We appreciate your input, and it is valuable to us. We are committed to improving our guests' experience and hope to have the opportunity to welcome you back for a more positive stay in the future.

10/10 Excellent

Leslie

Stayed 1 night in Nov 2023
Response from GM on Nov 23, 2023
Dear Leslie,Thank you for choosing to stay with us and for your perfect rating! We're delighted to hear that you had a wonderful experience. We look forward to welcoming you back on your next visit.

8/10 Good

Barton

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was partially renovated (bed, tv, fridge, microwave, hardwood flooring all great), but tub/bathroom walls and ceiling old, and light on amenities - no alarm clock, no cups, no kleenex, etc. Breakfast was a wonderful surprise, eggs, sausage, mini quiches, hot pancakes, etc. Easy on-off highway, but Wendys is only place to eat at this exit. Overall a good stay at a great rate.
Stayed 1 night in Nov 2023
Response from GM on Nov 21, 2023
Dear Barton,Thank you for sharing your experience with us. We appreciate your positive feedback and are pleased to hear that you had an overall good stay at a great rate. Your observations are valuable, and we'll use them to enhance our services. We hope to have the opportunity to welcome you back for another enjoyable stay.

4/10 Poor

Dorothy

Disliked: Staff & service
Stayed 2 nights in Nov 2023
Response from GM on Nov 14, 2023
Dear Dorothy,Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations, and we appreciate you taking the time to provide details about your stay. Your feedback is valuable to us as we continuously strive to improve our services. We value your input and hope to have the opportunity to better serve you in the future.

4/10 Poor

Amit

Traveled with family
Dingi place , wouldn't recommend anyone
Stayed 1 night in Nov 2023
Response from GM on Nov 12, 2023
Dear Amit,Thank you for sharing your thoughts with us. We regret to hear that your experience fell short of expectations. Your feedback is important, and we would like to learn more about your concerns to address them appropriately. We appreciate your feedback and hope to have the opportunity to provide a more comfortable experience for you in the future.