Ratings based on 119 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
for Familiesby A verified traveler from MARS, PA
Posted Aug 23, 2014
Pros: VARIETY OF BREAKFAST CHOICES
Cons: AIR QUALITY
FAR WALK TO WATERPARK POOL WELL KEPT AND GOOD TEMP.
for Everyoneby A verified traveler from canada
Impressed with the roomPosted Aug 15, 2014
I took my two kids to this hotel to visit splash lagoon. It was the cheapest of the 3 adjoining hotel so I was pretty happy with my clean, modern room that was nearly new. It's a 2 storey with no elevator so ask for a main floor room if that poses a problem. The journey to the waterpark is a tiny bit of a pain.. Thru halls and tunnels and a lobby... But not too inconvenient. The waterpark is nice and full of fun activities for kids. The wave pool was pretty impressive for being indoor. The park in general could use a little updating. Everything seems to be in good working order, but some area seem a little worn. The hotel had a free breakfast which was pretty good. Not a lot of hot prepared items, but a good selection of muffins, bagels, a waffle maker, juices, cereal etc. Lots of great and cheap restaurant nearby anyways. We did have a small issue with one hotel member. My kids were jumping into the pool, which is some fine print is a no-no. A hotel staff member came barrelling in and told my 6 year old son to get out of the pool. There were a lot of kids in the pool at the time and someone had complained about the splashing In general. Anyways I felt the staff member flipped his lid a little. It really wasn't a big deal. I put him in his place though, lol. Other than that the staff was all friendly and accommodating. We would stay here again.
for Everyoneby A verified traveler from Boston
A mixed bagPosted Jul 30, 2014
Hotel was recently renovated, so everything was clean and fresh ... except the first room they put us in which reeked of cigarette smoke. (Even though the new space is 'smoke-free). They quickly and apologetically moved us to another room. Breakfast was a madhouse. As a destination hotel for Splash Lagoon, the lobby area was a crush of large and small human beings. The buffet organization needed a traffic flow design expert to figure out the proper organization of items to reduce the lines and waiting times to get a simple bowl of cereal and a piece of fruit. And the poor waitron replenishing the food could have used a couple of colleagues to keep things moving.
for Everyoneby A verified traveler from Greensburg, Pa.
great hotel, very comfortable pillows and bedPosted Jul 5, 2014
Pros: clean, nice room size, great bathroom, and wonderful staff
Cons: nothing, keep it like it is.
Location: great location, near restaurants, Presquale Isle, and the Milcreek Mall.
was a very good price, through Expedia, especially for the 4th of July week. will stay at the same place next year. staff was great and helpful. great free breakfast and nice pool.
for Overnight Stay Before Destinationby AnaC from Cincinnati
No ElevatorPosted Jun 17, 2014 on Hotels.com
The hotel was average. Nothing extra special. Biggest problem we had-no elevator-and we were on the 2nd floor. I have a teenage daughter (think very heavy suitcase) and we had to haul it up 2 flights of stairs.
for Personal Eventby Kim from Cuba, NY
First time staying herePosted Jun 16, 2014 on Hotels.com
We arrived early and they had our room ready. We had the executive suite which was nice and had direct access to the pool. The room kinda smelled like smoke when we walked in but we got over it. The hotel was nice breakfast was completly stocked and wasnt busy. The only complaint I have is the beds are very firm. We did not sleep good at all. Other then that the renovated hotel wasnt bad.
for Business Travelersby A verified traveler
Posted May 28, 2014 on Hotels.com
for Overnight Stay Before Destinationby Theresa from PA
Close to medical services and mallPosted Feb 4, 2014 on Hotels.com
Though going through renovations, our room was clean, well-equipped with refrigerator, microwave, tv, blowdryer, whirlpool, iron and ironing board. No noise, nice and quiet.
for Everyoneby ray from mississauga.ontario
hotel locationPosted Oct 30, 2013
Pros: I like this hotel because it is close to restaurants,stores and Millcreek Mall. It is also close to the highways.
Cons: maybe to change the carpet or steam shampoo the rug in the room.
Location: the location is very close to splash lagoon
We had a nice and relaxing stay in this hotel. The food was okay and the swimming pool was nice and warm. The staff was very helpful and accomodating.
for Familiesby Mike from Ontario
ImpressedPosted Sep 9, 2013 on Hotels.com
We were very happy with the hotel... Breakfast was not good, but that was the only complaint.