Ratings based on 481 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2014
We had a wonderful stay! The staff was so helpful and the room was delightful!
4 out of 5
Recommended
for Everyone
by A verified traveler from trenton, ohio

Posted Jul 22, 2014
Nice hotel great breakfast. Pretty comfortable beds. Clean room.
4 out of 5
Recommended
for Everyone
by A verified traveler from brookville, pa

Nice weekend getaway

Posted Jul 14, 2014
Stayed here with wife and 3 kids for a Saturday night. Pool was great since we were in too late to go the the beach. Room was huge w king size bed and pull out sofa bed. Free breakfast was ok. Turkey sausage patties were not very good. Overall we were very pleased with value we received. Have stayed here before and will again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh, Pa.

Anniversary trip

Posted Jun 30, 2014
Great hotel! Would stay there again. Bed was a little to soft for us but the room was very nice.
5 out of 5
Recommended
for Everyone
by senior mom from maryland

Nice and clean

Posted Apr 18, 2014
Pros: Just about everything.
Cons: Pillow cases could look fresher..I.e. ironed and not so wrinkled. Also it's a shame that the hotel fronts on a block building that is unattractive.
Location: Easy access to the property with shopping and dining nearby. Lake is but a 10 min or less drive.
Visiting our college daughter we needed a last minute hotel. Prime location, fairly priced, attractive design, clean, accommodating staff. It was just perfect for us and met our needs. We will definitely add Springhill Suites to our Erie destination for years to come!
Comment from Hotel Management
May 6, 2014 by Phil E, Hotel Management
Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the SpringHill Suites Erie was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Sincerely, Phil Elton General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to everything in Erie!

Posted Apr 9, 2014
Great hotel,very comfortable, nice staff, great location, easy to get to all the great places to shop in Erie.
Comment from Hotel Management
May 6, 2014 by Phil E, Hotel Management
Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the SpringHill Suites Erie was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Sincerely, Phil Elton General Manager
5 out of 5
Recommended
for Families
by Chris from Pittsburgh, PA

Perfect for our needs

Posted Apr 7, 2014
Pros: Location and amenities -- perfect for families
Cons: Surrounding area was under construction. It would be nice to see this hotel without all of the construction
It was very conveniently located. Close to many restaurants and the mall. Right off of the main highway.
5 out of 5
Recommended
for Couples
by A verified traveler

Long weekend away for birthday and shopping

Posted Apr 7, 2014
Pros: This hotel has a great location. The staff are always friendly and it's always been clean and comfortable. We've stayed here at least 3 or 4 times.
Cons: I can't think of anything really, besides putting a hot tub in the swimming pool area. Other than that this hotel has all we need.
Location: Lots of great shopping at the mall and in the area. There are also plenty of restaurants and some of these places are even within walking distance.
Great trip to the Erie area. We like this location because there are a lot of great stores and restaurants in the area. The drive is not too far and always free of hassles. It's a nice getaway without the grueling travel time. If you drive down by the lake, there's also a lot of nice scenery.
Comment from Hotel Management
May 6, 2014 by Phil E, Hotel Management
Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the SpringHill Suites Erie was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Sincerely, Phil Elton General Manager
5 out of 5
Recommended
for Everyone
by Amal & Friends from Ontario, Canada

Great weekend!

Posted Mar 31, 2014
Pros: location, clean, rooms were spacious, staff very friendly
Cons: nothing, it was all great
Location: shopping, restaurants, close to hwy exit
Great place for a girls' weekend of shopping. Hotel was right opposite Millcreek Mall and tonnes of other shops/plazas. Great restaurants all close by. Staff were very helpful and courteous. Continental breakfast was a great perk. Room was very clean and looked recently renovated. I would highly recommend!
3 out of 5
Recommended
for Everyone
by A verified traveler

Erie Trip

Posted Mar 16, 2014
Hotel was OK. I would recommend it as there was nothing wrong with it but it was nothing to write home about. The breakfast that was included was pretty crappy.