Ratings based on 246 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Markham

Great hotel. A nice place to stay!

Posted Jul 19, 2014
- room was very clean - staff extremely friendly and helpful - parking was ample - wish we could stayed longer!
4 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyed the hotel experience

Posted Jul 12, 2014
The hotel was nice... Clean... Friendly staff... Close to all amenities... Walking distance to the mall😄
4 out of 5
Recommended
for Everyone
by Annie from Toronto, ontario

Nice hotel really close to millcreek mall

Posted Jun 23, 2014
Spent a night there it was very comfortable. Staff was very friendly and the breakfast in the morning was good. Overall I would stay a night here again.
4 out of 5
Recommended
for Everyone
by suha from cleveland

Nice hotel and staff

Posted Jun 23, 2014
Positive experience overall . Only stayed for one night and left early next day . Clean and was room as described with respect to space and amneties . The only negative issue was the directions to the location of the hotel were confusing ! Even when using the GPS - it will lead you to an exit to the highway again where you can see the hotel but there is no route or street to arrive !! I had to drive an extra 25 minutes to reach the hotel ! I told the hotel staff about that and they said it happened to many people before me ! This problem has to be solved cause it was so inconvenient driving at night with 3 kids after a long exhausting day !!
5 out of 5
Recommended
for Everyone
by jen from pittsburgh, pa

Impressed!

Posted May 25, 2014
Pros: Staff and cleanliness
Location: Walking distance to stores, mall, and restaurants.
Only there for one night but staff went out of their way to be helpful and courteous. Very clean! Nice pool and jacuzzi. Would absolutely stay there again.
5 out of 5
Recommended
for Everyone
by Karen from rochester, my

Nice family hotel

Posted Apr 12, 2014
Very nice. We were looking for a reasonable yet fun place to stay while visiting the water park.staff were friendly, helpful and kind. The room was clean. It was a great place to stay as a family. A little hard to find but a hidden treasure.
3 out of 5
by A verified traveler

Just ok

Posted Apr 7, 2014
The sofa bed in the room (#228) was horrible - you could feel springs in your back and the mattress was shot. The breakfast was a huge dissapointment. Would have been better to have at least one of the following: eggs / sausage / bacon (or all three like the Country Inn and Suites offers). We also found a few black bugs in the bathroom.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Erie

Posted Feb 19, 2014
comfortable, convenient & clean. I would stay here again when I return to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and convenient

Posted Feb 18, 2014
Hotel was easy to g find right off the highway and next to the mall. Very welcoming staff and convenient location made it very easy to navigate the area.
5 out of 5
Recommended
for Everyone
by Jackie from New York

Great Hotel

Posted Feb 16, 2014
My husband and I had a weekend planned in Erie, PA. Having never stayed overnight in this area, we chose to book Friday night at the TownPlace Suites and Saturday night at another nearby hotel. After 5 minutes of being at the TownPlace Suites, we ended up cancelling the reservation at the other hotel. We were extremely pleased with the front desk and by the cleanliness of the rooms. They made us feel right at home. When we couldn't find the Olympics on the TV, the staff came to the room within 5 minutes of the phone call. We also enjoyed the pool/hot tub and morning breakfast. Words cannot describe how happy we were with this hotel. This will always be the hotel of choice when traveling to Erie!! Great Hotel!!