Ratings based on 274 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2014
The hotel was as presented in the website, the facility is clean and well cared for. The staff was friendly and very helpful. I would recommend it for guests that are staying for an extended period.
5 out of 5
Recommended
for Everyone
by A verified traveler

wonderful clean comfortable hotel!!!

Posted Sep 9, 2014
Pros: online
Cons: wished the breakfast was hot (scrambled eggs, sausage etc)
Location: all we did was sleep : )
we were so happy to stop here on our way home from a long trip - check in was easy and fast. room was clean and very comfortable. we didnt use them this time but the fully stocked kitchenette was nice!
5 out of 5
Recommended
for Everyone
by A verified traveler from Jeddah

Simply brilliant

Posted Sep 6, 2014
Pros: Everything .. from warm friendly staff to tidy clean and comfortable rooms
Nothing fails to meet expectation from welcoming staff at first site to warm home friendly treatment and looking after. Spacious well equipped and fitted rooms, clean rooms and excellent housekeeping. Location superbly situated walking distance to Mill creek mall & restaurants, few minutes drive to any part of the city. A definite choice for future visit and stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Markham

Great hotel. A nice place to stay!

Posted Jul 19, 2014
- room was very clean - staff extremely friendly and helpful - parking was ample - wish we could stayed longer!
4 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyed the hotel experience

Posted Jul 12, 2014
The hotel was nice... Clean... Friendly staff... Close to all amenities... Walking distance to the mall😄
4 out of 5
Recommended
for Everyone
by Annie from Toronto, ontario

Nice hotel really close to millcreek mall

Posted Jun 23, 2014
Spent a night there it was very comfortable. Staff was very friendly and the breakfast in the morning was good. Overall I would stay a night here again.
4 out of 5
Recommended
for Everyone
by suha from cleveland

Nice hotel and staff

Posted Jun 23, 2014
Positive experience overall . Only stayed for one night and left early next day . Clean and was room as described with respect to space and amneties . The only negative issue was the directions to the location of the hotel were confusing ! Even when using the GPS - it will lead you to an exit to the highway again where you can see the hotel but there is no route or street to arrive !! I had to drive an extra 25 minutes to reach the hotel ! I told the hotel staff about that and they said it happened to many people before me ! This problem has to be solved cause it was so inconvenient driving at night with 3 kids after a long exhausting day !!
5 out of 5
Recommended
for Everyone
by jen from pittsburgh, pa

Impressed!

Posted May 25, 2014
Pros: Staff and cleanliness
Location: Walking distance to stores, mall, and restaurants.
Only there for one night but staff went out of their way to be helpful and courteous. Very clean! Nice pool and jacuzzi. Would absolutely stay there again.
4 out of 5
Recommended
for Business Travelers
by Matt L. from Cleveland

All Business

Posted May 22, 2014 on Hotels.com
I travel for business every week and I am a slave to my Marriott Rewards program so I chose this hotel for a recent business trip. This hotel meets all of the expectations of a mid-level business hotel. Very spacious and clean. It is quiet and easily accessible. Like many hotels in this class, it is no frills so don't expect a cocktail lounge or restaurant, but it does offer a full size refrigerator to stash some items for late nights working and a separate living area so you can meet with a team to work without feeling like it is a teenage slumber party. The usual chains are all nearby in this Shopping Mall location. If you like to be able to walk to a restaurant it is about 15 minutes - a nice stroll when I visited but I expect it would be a survival training experience in February! I'll stay here again on my next trip.
5 out of 5
Recommended
for Couples
by Hannah from Butler, PA

Satisfied

Posted May 20, 2014 on Hotels.com
Stayed two nights for a bowling tournament. Hotel staff was friendly and i was completely satisfied with my stay.