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Reviews of Arcadia Dusseldorf

Arcadia Dusseldorf
Neanderstrasse 2, Erkrath

Reviews

8.0

Very Good

Rating 10 - Excellent. 44 out of 179 reviews" "
Rating 8 - Good. 94 out of 179 reviews" "
Rating 6 - Okay. 32 out of 179 reviews" "
Rating 4 - Poor. 7 out of 179 reviews" "
Rating 2 - Terrible. 2 out of 179 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
This hotel does not have air conditioning which is normal for the European hotels, but their outdoor bear garden is under the guest rooms and you cannot leave the windows open while people smoke under your window.
Stayed 10 nights in Aug 2019

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again without hesitation
Lovely quiet setting. Friendly efficient staff. Excellent breakfast. Good German restaurant down the street.
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Stayed 5 nights in Mar 2019

10/10 Excellent

Tom, NY, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to downtown Erkrath, S-Bahn to Düsseldorf
Close to downtown Erkrath, S-Bahn to Düsseldorf or Mettmann. Comfortable & clean. Good restaurant. Fast & friendly service. Great breakfast !
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value and service in good location
Very nice and comfortable hotel, super service, we had guests and we could invite them for complementary coffee. Parking and wifi free

10/10 Excellent

Peter, Northampton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended to explore Dusseldorf area.
Ideal hotel location for the different sites in Dusseldorf or the surrounding area. Fantastic room very large and comfortable. pleasant bar and the food was good. also within good walking distance of several other restaurants if you want to go and explore the local town of Erkrath
Response from Anja on Jul 4, 2015
Dear Peter, thank you for your positive feedback. We are looking forward to welcome you again in our house. Your team of the arcadia Düsseldorf

8/10 Good

Mrs M, Mornington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful landscape friendly & competent service
We chose the hotel because the rates were excellent and decided to try it for a few days whilst staying in Germany for a month. The internet booking service and preceding contact were very professional. When we arrived we immediately loved the surrounding landscape. We also appreciated the helpful assistance given by all the staff and the cleanliness of the room. After staying here for the booked 5 days we decided to remain here for the rest of our stay as we were very happy with every aspect.

10/10 Excellent

hana shezifi, tel aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect

8/10 Good

Familyof6

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Find
We liked the hotel and would stay there again. Staff was accommodating and helpful during our stay. Hotel and rooms were clean. Rooms were spacious. The room options are confusing. We reserved 3 standard rooms, one of them had a kitchen for the same price but no silverware/china/pots. We did not spend Euro 15 for breakfast there. A butcher and baker are in walking distance and serve breakfast there too. Several restaurants nearby. Commuter rail to Duesseldorf not too far away.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything I wanted
Good hotel. Included everything I was looking for, which was a basic room, decently spacious, clean. Good service. Their parking area is quite limited, but I also always found parking on the street no problem at all times of the day and night. I never used their small restaurant, so I cannot comment on that.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Fascetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodations were roomy and very clean. Hotel staff very friendly. Breakfast buffet ample but a bit pricey. Hotel is located in a small rural village outside of Duesseldorf. It was costly to get there from the airport via highway. Price of the taxi taking the route through Duesseldorf was about half. and took only about 10 minutes longer, however there was little traffic on a Sunday morning.

10/10 Excellent

R and S, East Midlands England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away from the Dusseldorf bustle.
A lovely Quiet high quality hotel.Very good value. It's only fault for us is the breakfast price. 16 Euro is a bit steep.

10/10 Excellent

Katja, Hengelo, Nederland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arcadia Hotel Dusseldorf
Very comfortable rooms, frendly hosts, nice atmospheer... Unfortunately, we've stayed there one night only (I would stay longer) :-)

8/10 Good

A, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Close to the airport

8/10 Good

Bernstein, Los Angeles

Liked: Cleanliness, staff & service, room comfort
Loved it
This hotel is way out of the center of Dusseldorf, in a quiet little village like neighborhood. Our room was huge, with a balcony, and spotlessly clean. Very friendly staff and excellent breakfast.

10/10 Excellent

Ali, Bristol UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atlanta Hotel, Markleeberg near Leipzig
Very nice, accommodating hotel. We enjoyed the evening buffet meal for up to 17.50 Euros a head. It's the second visit and we plan to go again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very impressed with the quality and size of the room. Not only was there a large room with comfortable beds, but also a kitchen with facilities, and a good-sized bathroom with bath. I don't know if this a standard room in this price range but hopefully when we go there again, we will find it is. We went a short distance in the car to the centre and had a nice chinese buffet meal. The weather was bad so we did not explore further though there a few other choices in the immediate area. We travelled to Dusseldorf early in the morning and had some difficulty finding the centre, especially in the dark (our sat nav had broken down) - but the actual distance is not very far, so it is convenient enough to return to this hotel, rather than go to more central ones we have visited in the past. We hope to explore the hotel's facilities further next time, when we have more time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Tarek, Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
I was visiting K 2010 show. The hotel location is not convenient. Although it is a very nice place to stay, quiet, clean, nice area, but it can be a little boring after hours. Meanwhile, it is time forthe hotle to change its television system, include more channels geared towrds non Genrman speaking people. That is a major set back.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

2/10 Terrible

Verified traveler

Stayed 2 nights in Mar 2020
Response from Arcadia on Mar 29, 2020
Sehr geehrter Gast, schade, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Leider können wir nur an uns arbeiten, wenn wir wissen, an welchen Punkten es gelegen hat. Wir hoffen, dass Sie uns zu einem späteren Zeitpunkt noch einmal die Chance geben, Sie von unseren Leistungen zu überzeugen. Mit freundlichen Grüßen, Anja Bravo/ Hoteldirektorin

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sinkflug
Bin schon lange in diesem Hotel und muss leider den "Niedergang" beobachten. Das Hotel wird nur noch abgewohnt und kein einziger Cent mehr investiert. Der Hauptfahrstuhl ist seit 1 1/2 Jahren ausser Betrieb :-( und wird wohl nie mehr repariert werden. Auch das Stamm-Personal dünnt immer mehr aus und es besteht eine hohe Fluktuation. Schade eigentlich
Stayed 1 night in Feb 2020
Response from Arcadia Düsseldorf on Feb 26, 2020
Sehr geehrter Gast, vielen Dank, dass Sie schon länger bei uns im Arcadia Hotel Düsseldorf zu Gast sind und sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt mitzuteilen. Die Renovierung der Hotelzimmer liegt auch uns am Herzen. Seien Sie versichert, dass wir mit Hochdruck an der Durchsetzung arbeiten. Die Problematik bei dem Fahrstuhl liegt woanders, wird aber gerade geklärt. Bitte weichen Sie solange noch auf unseren 2.Aufzug aus. Von Mitarbeiterwechseln sind wir in der Hotellerie, ähnlich wie in vielen anderen Berufen, leider auch nicht verschont. Aber dies nutzen wir auch gerne als Chance. Wir würden uns freuen, wenn Sie uns trotz Ihrer aktuellen Erfahrungen die Gelegenheit geben würden, Sie von der guten Qualität und Dienstleistungsbereitschaft des Arcadia Hotel Düsseldorf zu überzeugen. Mit freundlichen Grüßen, Anja Bravo/ Hoteldirektorin

10/10 Excellent

Vanessa, Detmold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uns hat das Hotel sehr gut gefallen. Es war sehr sauber und das Personal war sehr freundlich und hilfsbereit. Das Frühstück war auch toll. Sehr verkehrsgünstig gelegen durch diw nahe S-Bahn. Wir würden auf jeden Fall wieder dort buchen.
Stayed 1 night in Jan 2020
Response from Arcadia Düsseldorf on Feb 26, 2020
Lieber Gast, ein herzliches Danke schön, dass Sie für Ihre Reise unser Arcadia Hotel Düsseldorf ausgesucht haben. Wir sind sehr glücklich, dass Sie mit dem Aufenthalt so zufrieden waren und Sie sich bei uns wohl gefühlt haben. Es wäre uns eine große Freude, Sie bald wieder bei uns zu Gast zu haben. Mit freundlichen Grüßen, Anja Bravo/ Hoteldirektorin

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Arcadia Düsseldorf on Feb 26, 2020
Sehr geehrter Gast, danke für Ihr positives Feedback. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Anja Bravo/ Direktorin

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super sehr nettes persönlich tolles Frühstück alles perfekt
Stayed 1 night in Jan 2020
Response from Arcadia Düsseldorf on Feb 26, 2020
Sehr geehrter Gast, herzlichen Dank, dass Sie sich die Zeit genommen haben unser Haus zu bewerten. Wir freuen uns sehr, dass Sie sich bei uns wohlgefühlt haben und mit unserer Dienstleistung zufrieden waren. Gerne geben wir diese Information an das Team weiter. Ihr Lob ist für uns Ansporn, unsere Dienstleistung für unsere Gäste weiter zu optimieren. Haben Sie nochmals vielen Dank. Wir freuen uns, Sie bald wieder bei uns begrüßen und betreuen zu dürfen. Ihre Anja Bravo/ Hoteldirektorin

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Arcadia Düsseldorf on Feb 26, 2020
Sehr geehrter Gast, danke für Ihr positives Feedback. Herzlichst, Anja Bravo/ Hoteldirektorin

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service
The hotel and the rooms are perfectly ok. You do however miss the little attentions you find in other hotels/hotelrooms, such as a coffemachine in the room or in the lobby, or a sign in the hallway giving you directions to the rooms. I would however not hesitate to stay here again.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Lage, tolles Personal und Zimmer sind sauber und einwandrei alles in allem ein gelungener Aufenthalt, wir kommen gerne wieder!
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2019

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grundsätzlich alles prima. Zimmer und Bad waren sauber. Wir fanden es im Zimmer recht warm, obwohl die Heizung aus war. Der Stuhl am Schreibtisch war stark verschlissen, könnte man mal austauschen.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles ist einzigartig. Zuvorkommender Service. Angenehme Atmosphäre.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Im Hotel viel zu warm, sowohl in den Gängen als auch in den Zimmern - nur bei weit aufgerissenen Fenstern zu ertragen. Vorsicht bei Zimmern zur Hauptstraße hin - selbst bei geschlossenen Fenstern sehr laut. Vor allem in der 1. Etage war es heftig.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es hat uns sehr gefallen, dass zur Wahl (Umweltschutz!! super) stand, ob täglich das Zimmer gereinigt würde u. die Handtücher gewechselt würden.Und dazu noch ein Preisnachlass auf der Endabrechnung.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Begrüssung durch das Empfangspersonal war sehr herzlich. Auch weitere Fragen zu der Umgebung konnten zu meiner vollsten Zufriedenheit geklärt und beantwortet werden. Leider hatte ich selbst keine Möglichkeit das einladend gemütlich wirkende Lokal auszuprobieren auf Grund der mangelnden Zeit die ich bei diesem Aufenthalt zur Verfügung hatte. Ich denke ich komme gerne nocheinmal auf dieses Hotel zurück. Dankeschön!!!
Stayed 1 night in Apr 2019

8/10 Good

heike, Fredrikstad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Marco

Liked: Cleanliness
Nelle indicazioni in fase di prenotazione era indicata anche la presenza di ristorante, ma era chiuso
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness
Leider war es im Haus und den Zimmern viel zu warm!!! Heizgeräte zwecks Wasserschaden im Haus!!! Leider gab es darüber keine Info, erst nach der Beschwerde!!!
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Alt und abgewetzt, Frühstück leider teuer für "Aufbackbrötchen", Wellnessbereich gesperrt
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Kannsdu vergesen dise hotel ein früstuck 12,90 fur nichts
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preiswerte Unterkunft in guter Lage und freundlichem Personal - was will man mehr?
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
- positiv: Sauberes Badezimmer - positiv: großes/helles Doppelzimmer - positiv: sehr zentral in Erkrath - negativ: lange Wartezeit beim Check-Out da nur ein Mitarbeiter am Empfang war - negativ: runter gekommene Möbel im Speisesaal
Stayed 1 night in Feb 2019