Standard Room, 2 Queen Beds | Desk, free cribs/infant beds, rollaway beds, free WiFi

Reviews of Super 8 by Wyndham Escanaba

2 out of 5
Super 8 by Wyndham Escanaba
2415 N Lincoln Rd, Escanaba, MI

Reviews

7.0

Good

Rating 10 - Excellent. 191 out of 1002 reviews" "
Rating 8 - Good. 352 out of 1002 reviews" "
Rating 6 - Okay. 248 out of 1002 reviews" "
Rating 4 - Poor. 138 out of 1002 reviews" "
Rating 2 - Terrible. 73 out of 1002 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel, Southbury

Traveled with family
Liked: Cleanliness, staff & service
The desk manager was super friendly and helpful.
Stayed 1 night in Apr 2024
Response from Manager on Apr 25, 2024
Hello Daniel,We appreciate your feedback on our desk manager's hospitality. Our team strives to offer exceptional service to all our guests. Your kind words will be shared with the staff to continue delivering outstanding experiences. Thank you for choosing to stay with us.

8/10 Good

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Apr 25, 2024
Hello Al, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

Wendy, Chippewa Falls

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the desk were wonderful! They got us extra coffee for our room and even offered to help us with get upstairs to our room.
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Wendy,We are delighted to hear that you had a positive interaction with our front desk team. Providing excellent service to our guests is our top priority. Your kind words will be passed along to the team. Thank you for sharing your experience with us.

2/10 Terrible

Abbey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Abbey, We're sorry to hear you didn't fully enjoy your stay. Please feel free to reach out to us directly with any feedback you'd like to share so we can improve our services.

10/10 Excellent

Brooke

Business traveler
Liked: Amenities, property conditions & facilities
Nothing fancy, but the bed was comfy, the room was clean, breakfast was a typical continental breakfast with waffles. Staff was friendly.
Stayed 1 night in Apr 2024
Response from Manager on Apr 7, 2024
Hello Brooke,We are delighted to hear that you found our hotel comfortable and clean, enjoyed our breakfast offerings, and experienced friendly service from our staff. Your feedback is greatly appreciated as we strive to provide a pleasant stay for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

6/10 Okay

Brenda

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was what looked like someone peed on the wall next to the bed! The place smelled like marijuana as soon as we walked in and continued to smell all thru the evening even waking me up during the night! Doors were propped open so people could be outside smoking so when it didn’t smell like marijuana it smelled like cigarette smoke!
Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello Brenda,Thank you for sharing your feedback with us. We take all guest comments seriously and will address the concerns raised in order to improve our services. If you have any further details or would like to discuss your stay, please don't hesitate to contact management directly. Your experience will help us enhance the quality of our accommodations.

10/10 Excellent

Michele

Traveled with partner
Liked: Amenities, property conditions & facilities
Front desk was super friendly and room was decent for the limited time we were in it. Convenient drive from the casino.
Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello Michele,We appreciate your kind feedback on our friendly front desk staff and convenient location near the casino. Should you have any further comments or suggestions, please don't hesitate to reach out to our management team.

8/10 Good

genna

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super 8
Stayed 2 nights in Mar 2024
Response from Manager on Mar 14, 2024
Hello genna,Thank you for sharing this review and rating, and we welcome you to visit us again anytime!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
It wSa pleasant visit
Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Hello Steve,We are delighted to hear that you had a pleasant visit with us. Your positive feedback is appreciated, and we look forward to welcoming you back in the future.

2/10 Terrible

Andrea, Sault Ste Marie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room was disgusting. Blood on the carpet, band aid on the peep hole to my room. Dirty blankets out side my room for 8 plus hours. I asked to check out, i have photos, i have not heard back from Expedia to confirm and front desk let me leave and understood my issues. I had to pay almost 2x the price to stay elsewhere whith such short notice.
Stayed 1 night in Feb 2024
Response from Manager on Mar 12, 2024
Hello Andrea, We are sorry to hear about your experience, and we take all feedback seriously. Our team will investigate to ensure our high standards are met. We recommend reaching out to management for further assistance regarding your concerns.

4/10 Poor

Deborah

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Water pressure was good and bed was comfortable. Hotel was in poor condition. Couch in our room was stained. Cracks in tub surround. Bugs in ceiling fan in bathroom. Behind the bed and wall looked like it hadn’t been vacuumed in awhile. Inadequate light fixtures and lamps in room. Very dark in room except in daylight when curtains opened.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 6, 2024
Hello Deborah, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

2/10 Terrible

Brandon

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not brave enough to actually stay. Two seconds into the rooms and we had to leave! They did not offer a refund
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Brandon,We're sorry to hear you didn't feel comfortable during your brief visit. Your feedback is valuable for our improvement. Should you wish to discuss your experience further, please reach out to our management team for assistance.

8/10 Good

ryan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The girl at the front desk was amazing kind understanding non judgmental when I requested new bedding 2 times
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello ryan,We appreciate your feedback regarding our front desk team's exceptional service in addressing your request promptly. Your comfort during your stay is our top priority. More so, thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

10/10 Excellent

Barb

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Barb,We're delighted to hear you had a wonderful stay with us! Please do not hesitate to contact us directly if you have any further thoughts to share. We look forward to welcoming you back again soon.

6/10 Okay

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The facility just seems old and worn. Thankfully the bed was very comfortable, but we like lights fixtures on both bed sides and there was only one. Also, the couch was broken down and looked soiled. The desk chair was also wobbly and not comfortable.
Stayed 1 night in Jan 2024
Response from Manager on Jan 22, 2024
Hello Bruce, Thank you for sharing your feedback with us. We appreciate your kind words about the comfortable bed. We apologize for any inconvenience caused by the lack of lighting fixtures and for the condition of the couch and desk chair. We encourage guests to contact our management team directly, as they would be more than happy to address any concerns you may have encountered during your stay.

10/10 Excellent

Anthony

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Great stay for a wrestling team
This was a high school wrestling trip stay. The staff was great. Hotel had a pool and hot tub that the wrestlers utilized. The breakfast was a little small but non of the wrestlers complained. Well worth bang for your buck
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Anthony,Thank you for choosing our hotel for your high school wrestling trip! We're delighted to hear that you found our staff to be great and enjoyed our pool and hot tub facilities. We appreciate your feedback regarding the breakfast, and we'll make sure to take it into consideration for future improvements. We're glad you found our hotel to be a good value for your money. We hope to welcome you back in the future for another great stay!

8/10 Good

Brittany

Stayed 1 night in Dec 2023
Response from Manager on Dec 19, 2023
Hello Brittany,We appreciate you choosing our hotel for your stay! If you have any further details or feedback regarding your experience, please feel free to reach out to us directly. We value your input and would love to ensure your complete satisfaction.

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 12, 2023
Hello Diane,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had an excellent experience with us. If there is anything else we can do to make your next visit even better, please don't hesitate to reach out. We can't wait to welcome you back again soon!

4/10 Poor

Farrah

Traveled with family
Disliked: Amenities, property conditions & facilities
The room was clean and staff were friendly. There must have been a party all night because there was loud music and heavy, constant, walking and running noises coming from the room above us just about all night. Property is run down, some rooms are used as apartments. It was fine for one night but I wouldn’t stay longer.
Stayed 1 night in Dec 2023
Response from Manager on Dec 7, 2023
Hello Farrah, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the noise disturbance during your stay. We appreciate your compliments about the cleanliness of the room and the friendliness of our staff. We take your concerns seriously and will address them with our team to ensure a better experience for future guests. We hope you will consider staying with us again in the future.

4/10 Poor

Randy, Los Angeles

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Booked 3 nights but checked out after one night because the place was dirty dingy and disappointing. The staff was understanding and accommodating in checking me out early.
Response from Manager on Nov 21, 2023
Hello Randy, We apologize for any disappointment you may have experienced during your stay with us. Our staff is committed to providing a clean and comfortable environment for all our guests. We appreciate your feedback and will use it to further improve our services. Please don't hesitate to reach out to our management team for any further assistance.

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2023
Response from Manager on Nov 15, 2023
Hello Deborah,Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear that you had a great experience during your stay. If you have any future travel plans, we would be delighted to welcome you back for another memorable stay.

2/10 Terrible

Dave

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Manager on Nov 4, 2023
Hello Dave, Thank you for sharing your feedback about your recent stay at our hotel. We apologize for any inconvenience you may have experienced during your stay. We strive to ensure a pleasant stay for all guests and we appreciate your insight. For any further concerns or inquiries, please feel free to contact our management team directly.

10/10 Excellent

travis

Stayed 1 night in Oct 2023
Response from Manager on Nov 22, 2023
Hello travis,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023
Response from Manager on Nov 3, 2023
Hello Robert,Thank you for taking the time to leave such a positive review! We're delighted to hear that you enjoyed your stay with us. Our team strives to provide exceptional service and it's great to know that we exceeded your expectations. We look forward to welcoming you back in the future for another exceptional experience.

8/10 Good

Melinda

Stayed 2 nights in Oct 2023
Response from Manager on Nov 17, 2023
Hello Melinda,Thank you for sharing your feedback with us. We appreciate your positive rating. If there is anything specific you would like to highlight or discuss further, please feel free to reach out to our management team. We are constantly striving to improve our services and ensure a wonderful stay for all our guests.

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't get there till after 10pm . No big deal , checked in as usual.
Stayed 1 night in Oct 2023
Response from Manager on Oct 27, 2023
Hello Jeff,Thank you for your feedback! We're glad to hear that your check-in process was smooth and hassle-free. If you have any further questions or concerns, please let us know.

2/10 Terrible

Denise

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Horrible we left right after we checked in hotel was gross it stunk bad not clean in hallway or room we could not stay appearance inside and out do not match your pictures. I’m out 100 dollars now gross and smelly like spoiled food and garbage and filthy
Stayed 1 night in Oct 2023
Response from Manager on Oct 24, 2023
Hello Denise, We apologize for your unpleasant experience. Please be assured that we take cleanliness very seriously and will address the issues you mentioned. Thank you for bringing this to our attention.

2/10 Terrible

Emily

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were bugs on the floor, hair in the bed, toilet was dirty and my kids were afraid to stay there as the lock was broken
Stayed 1 night in Oct 2023
Response from Manager on Oct 21, 2023
Hello Emily,We apologize for the inconvenience you experienced during your stay. Please reach out to our front desk immediately so that we can address these issues and ensure a comfortable and safe experience for you and your family.

6/10 Okay

Sarah

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The entire property smelled bad. The heating system when turned on in the room was so dusty it made my eyes and nose itch. The front desk lady gave me attitude when I asked her to repeat the hours of the complimentary breakfast because I couldnt hear her, there were people drinking beer in the lobby so it was loud. The price was nice but I wouldnt stay there again.
Stayed 1 night in Oct 2023
Response from Manager on Oct 21, 2023
Hello Sarah,We apologize for any inconvenience you experienced during your stay. We will address the issues with the odor and HVAC system, as well as the behavior of our staff. Your feedback is valuable to us and we hope to have the opportunity to improve your experience with a future stay.

8/10 Good

abby

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2023
Response from Manager on Oct 20, 2023
Hello abby,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

2/10 Terrible

raymond

Disliked: Cleanliness, staff & service, property conditions & facilities
Property run down and not maintained. Plumbing issues and noise issues. May not ever stay there again
Stayed 1 night in Oct 2023
Response from Manager on Oct 19, 2023
Hello raymond, We apologize for the inconvenience caused during your stay. Our team will investigate the issues mentioned to ensure a better experience in the future.

10/10 Excellent

Frank

Great basic accomodation!
Stayed 1 night in Oct 2023
Response from Manager on Oct 19, 2023
Hello Frank,Thank you for your review! We're glad you found our accommodation to be great. We look forward to welcoming you back in the future.

10/10 Excellent

Earl

Stayed 1 night in Oct 2023
Response from Manager on Oct 18, 2023
Hello Earl,Thank you for your perfect rating! We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back soon!

4/10 Poor

Tammy

Stayed 1 night in Oct 2023
Response from Manager on Nov 5, 2023
Hello Tammy,Thank you for sharing your feedback with us. We're sorry to hear that your experience with our hotel was not satisfactory. We strive to provide excellent service and will look into the issues you've mentioned to ensure they are addressed. We value your input and appreciate your understanding in this matter.

6/10 Okay

LuAnn

Traveled with group
There was laundry all over
Stayed 1 night in Oct 2023
Response from Manager on Oct 14, 2023
Hello LuAnn,We apologize for the inconvenience caused due to the laundry situation. Our housekeeping team has been notified and we assure you this will be addressed promptly.

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
There was something in our room that vibrated and made a pigeon sounding noise. Think it was the refrigerator. Also loud occupants in middle of night, which is not the properties fault.
Stayed 1 night in Oct 2023
Response from Manager on Oct 28, 2023
Hello Ruth,We apologize for the inconveniences you experienced during your stay. Our team will ensure that the issue with the refrigerator is addressed and we appreciate your understanding regarding the noise from other guests. We hope to welcome you back for a better experience in the future

6/10 Okay

Thomas, Webster

Stayed 1 night in Oct 2023
Response from Manager on Nov 3, 2023
Hello Thomas, Thank you for taking the time to share your feedback with us. We apologize if your experience at our hotel did not meet your expectations. We appreciate your insights and will pass them along to our team for further improvement. We value your patronage and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

6/10 Okay

Jackie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk person was not friendly at all. The rooms were not super clean. We were missing our remote. A pair of underwear and socks wear left hanging in the room. Told the front desk about it and she laughed. Beds are like a rock. Would not stay here again
Stayed 1 night in Oct 2023
Response from Manager on Oct 10, 2023
Hello Jackie ,Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 10, 2023
Hello Steven,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

2/10 Terrible

Larry

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was very outdated and dirty. Everything was very old in the room which made everything seem dirtier. No clock in the room, only one light on the wall by the bed, TV didn’t work properly, toilet seat was loose and the ring by the shower handle was coming off.
Stayed 1 night in Oct 2023
Response from Manager on Oct 19, 2023
Hello Larry, We apologize for the inconvenience caused during your stay. Your feedback is valuable to us and we will make sure to address these issues promptly for a better experience in the future.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked easy check-in and the cleanliness of the room. Wish there were an elevator. Breakfast was OK, but they were out of orange juice. Seems as if it would be an easy thing to have a spare carton on hand.
Stayed 1 night in Oct 2023
Response from Manager on Oct 14, 2023
Hello Lisa,Thank you for your feedback! We appreciate your positive comments about the check-in process and cleanliness. Sorry for the inconvenience caused by the lack of elevator and orange juice. We will take note of your suggestions for improvement.

10/10 Excellent

Gerald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 7, 2023
Hello Gerald,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

6/10 Okay

MICHAEL, Benbrook

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Recliner in room had a huge stain on it of unknown origin. Sheets and bedding were clean, bathroom clean. Front desk staff rude.
Response from Manager on Oct 3, 2023
Hello MICHAEL ,We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

4/10 Poor

curtis

Traveled with partner
lack of management , full outside trash bins , dirty linens left in hallway all night , trash in hallways!
Stayed 3 nights in Sep 2023
Response from Manager on Oct 3, 2023
Hello curtis ,Through feedback like yours, we are able to address our weaknesses and improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

4/10 Poor

Jamey

Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from Manager on Oct 1, 2023
Hello Jamey,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
See above
Stayed 1 night in Sep 2023
Response from Manager on Sep 27, 2023
Hi Kenneth,Thank you for sharing this review, and we welcome you to visit us again anytime!

6/10 Okay

Douglas

Stayed 1 night in Sep 2023
Response from Manager on Sep 27, 2023
Hello Douglas,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we needed
Nice hotel, clean and nice pool area. Exactly what we needed for our brief trip.
Stayed 1 night in Sep 2023
Response from Manager on Sep 26, 2023
Hello Scott,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our area and your insights regarding our pool. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Manager on Sep 26, 2023
Hello DAVID,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic clean hotel
The hotel was clean and comfortable. We didn’t need any frills for this stay so the hotel met our needs.
Stayed 1 night in Sep 2023
Response from Manager on Sep 24, 2023
Hello Robert,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. Your voice is very valuable to us and we hope you will return on your next travels.