Ratings based on 26 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.4 Hotel condition
They paid and stayed.
for Business Travelersby Bridget Jones from Nottinghamshire
Great Location to explore Essen!Posted Jun 3, 2014 on Hotels.com
Lovely hotel and situated in the heart of Essen. Staff friendly and would recommend this hotel.
for Business Travelersby GUILLEN
Posted May 15, 2014 on Hotels.com
for Business Travelersby A verified traveler
pretty goodPosted Apr 6, 2014 on Hotels.com
i'd heard all sorts of stories about the hotels in Essen, but the Welcome hotel was actually pretty good - efficient, good bar downstairs - didnt have breakfast so cant comment on that .Seems like a good bet for a night in Essen.
Recommendedby eric from northampton
Limited parkingPosted Dec 5, 2013 on Hotels.com
Despite stating up front that I had a 2m high van with a disabled badge nothing was arranged and I was told on arrival the hotel had nowhere for me to park as their car park is only 1.9m high. I had to leave my wife in reception then drive around the locality looking for street parking and ended up half a mile away.
for Business Travelersby businesstraveller from new york
Hotel with great staff..excellent servicePosted Nov 12, 2013 on Hotels.com
Used as an alternative for attending Message in Düsseldorf... good choice. Cab fare from DUS and to Messa about sixty euros. Dining was surprisingly good. Would stay again.
for Overnight Stay Before Destinationby Graham Templeton from Stamford
Posted Nov 10, 2013 on Hotels.com
Very clean and efficient staff
for Everyoneby Sean from London
Lovely hotel in maybe not the most lovely area.Posted Nov 1, 2013
Pros: Staff (mainly), rooms and breakfast buffet.
Cons: Manners course for one bar staff member. Better pillows. :)
Location: Good transport links but the area isn't the most tourist friendly.
I used the Wecome Hotel as a base while visiting the Essen spiel (Board gaming trade fair) and although it was somewhat off the beaten trail, it suited my needs very well. The staff were almost all very helpful and friendly apart from one barman who displayed some of the worst customer service I have ever witnessed (ignoring customers to chat to a young lady, which would be annoying in a backstreet bar but was unacceptable in a 4 star hotel). My only slight quibble with the rooms was the one, extremely soft pillow that gave my head no support at all. Other than that, the rooms were very nice indeed. As I said, the area isn't the nicest part of Essen by a long stretch but the transport links were excellent with the Tram station just a few yards away. The food was excellent with the breakfast being particularly good. All in all, I'm very happy with my stay.
for Everyoneby A verified traveler
Nice hotel close to amenities and town centre.Posted Jul 30, 2013
Pros: Room had air conditioning.
Cons: Price of the meals were expensive.
All I was looking for was a nice place to sleep at a reasonable price. That's exactly what I got and more. Staff are welcoming and polite. The room is very clean and comfy with great aircon. I was a little disappointed that breakfast was extra at €17. Overall a nice stay at essen.
for Business Travelersby Mike from Burgundy
Posted Mar 23, 2013 on Hotels.com
Disappointing. Although I booked well in advance and requested a non-smoking room, I was assigned a smoking room, and there was no other available. My two colleagues had booked after me, but were assigned non-smoking rooms. The wi-fi was absolutely hopeless and it was impossible to make any internet connection. The staff were very helpful at breakfast (plenty of them) but checkout was a nightmare with two poor overworked girls and a man hanging about doing nothing.
for Business Travelersby BizTravelGirl from Seattle
Centrally located business hotelPosted Mar 18, 2013
Pros: Good location, consistent service.
Cons: No coffee or tea maker in the room.
Location: Easy 5-10 minute walk to the central shopping area
This is a basic business traveler hotel and is well situated in central Essen. Breakfast is expensive (as it is in most European hotels). The hotel is more geared to the male business traveler, than female business traveler. There is a grocery store about 2 blocks away and it is an easy 5-10 minute walk to the central shopping area.