Ratings based on 178 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
88% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Manchester

Nice hotel although not in a great location

Posted Mar 30, 2015
Pros: The restaurant and staff.
Cons: The rooms although comfortable are starting to get dated.
Location: Not a great location, although London is very assessable, not much in the area
we had a meal at the hotel which we both agreed was very nice, £70.00 for a starter, main and a bottle of red wine, so not to expensive.
5 out of 5
Recommended
for Couples
by marinefrom limoges

super

Posted Feb 17, 2015 on Hotels.com
très très bien à tous niveaux
3 out of 5
Recommended
for Business Travelers
by Matteofrom Ancona

giusto rapporto qualita' prezzo

Posted Jan 31, 2015 on Hotels.com
Buono per business e comodo. Ristorante e' costoso.
1 out of 5
Recommended
for Business Travelers
by Rhys

This traveler left a rating score only Posted Jan 26, 2015 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by peter

This traveler left a rating score only Posted Jan 26, 2015 on Hotels.com
1 out of 5
Recommended
for Couples
by Jadefrom HARLOW

HEARTBREAKING , RUINED CHRISTMAS

Posted Jan 5, 2015 on Hotels.com
WORST EXPERIENCE OF MY LIFE !! RUINED OUR CHRISTMAS , DIRTY, NO FOOD, NO FACILITIES, AND VERY VERY COLD WITH MOULD AROUND THE BROKEN SEAL ON WINDOW ON COLDEST NIGHT OF THE YEAR , CHEERS FOR EARACHE !! WOULD NOT RECOMMEND A CORPSE TO STAY THERE !! AND ONLY GET HALF MY MONEY BACK
3 out of 5
Recommended
for Personal Event
by A verified traveler

My stay over Christmas 2014

Posted Jan 1, 2015 on Hotels.com
Staff were very helpful,dealing with an out of order phone, a hard to understand and temperamental lift for use by disabled persons like myself, the instructions on the wall were not clear. I have no complaints about the staff who handled everything with kindness. My thanks to them.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom London

To near to boiler

Posted Dec 31, 2014
Cons: Toilet leaking and room 115 very noisy
Location: Location good
Spent all night trying to sleep due to boiler/ air con so noisy.
3 out of 5
Recommended
for Getaway With Friends
by SZE WAI

This traveler left a rating score only Posted Dec 30, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified traveler

nice stay

Posted Dec 30, 2014 on Hotels.com
Nice room well look after