Ratings based on 30 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
77% of guests recommend
3.1 Room cleanliness
2.7 Service & staff
3.0 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
by Stevefrom Dorset

Lacking customer service

Posted Aug 22, 2014 on Hotels.com
Guy on reception tried to be helpful and I thank him for that. The cleaner did her best but it wasn't good enough. The Indian restaurant staff appeared to wish we weren't there! Only go if you like a curry smelling room. I've never left negative comments about where I've stayed before (and I have travelled home and away on a budget many times in the last 25 years) but the owners need to up their game if they want to stay in business.
2 out of 5
Recommended
for Overnight Stay Before Destination
by AMJDfrom Swindon

Needs TLC ASAP

Posted Jul 31, 2014 on Hotels.com
Whilst the general appearance and cleanliness of our room was perfectly reasonable, the main problem for us lay with the peculiar buzzing sound that our room made. I'm a light sleeper anyway, and the constant hornet-esque sounds emanating from our bedside wall was enough to drive me crazy in the one night we stayed there. The gentleman who checked us in was a little odd, and very distant, but he did his job politely and with minimal disgruntled tutting. Overall, it served our needs (just about), but I wouldn't recommend it to anyone I didn't have a particular vendetta against.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Pleasant and well-located transit accommodation

Posted May 26, 2014 on Hotels.com
Staff very friendly and efficient, food well prepared, cooked and served, location convenient for Chelmsford and Stansted.
4 out of 5
Recommended
by Jonathanfrom London

Nothing fancy but clean rooms and friendly servnce

Posted Jan 20, 2014 on Hotels.com
Nice place to stay. Easy to find. My room was quite large. Basic breakfast but still decent
1 out of 5
by Denisefrom Devon

Not one I'd visit again!

Posted Nov 27, 2013
Pros: Bed was comfortable
On arrival on a very cold night was shown to a family room, although single room had been booked. Bedroom was freezing cold as windows were wide open. Was advised that cleaner had left them open. Radiator did not work, so room was cold all night. Towels rolled up on each bed were all wet, so unable to have shower in the morning. Shower leaked, so bathroom floor was wet in the morning. Bad light in room, with no bedside lamps. No light switch in bedroom - bedroom key needed to be removed in order to switch off lights.
1 out of 5
by A verified traveler

Dissapointing

Posted Oct 21, 2013
Cons: Everything
No curtains on one of the windows, Bath towels were so small think they were hand towels, On using the shower it flooded the bathroom. Breakfast was a continetal style which we were not informed about and there was not enough put out (for the three rooms that they had) and no staff around to replenish
2 out of 5
by moni

little spiders

Posted Oct 12, 2013
we did not like the room. there was spiders walking across the ceiling which was close down.
2 out of 5
Recommended
by A verified traveler

Avoid if at all possible

Posted Sep 28, 2013 on Hotels.com
Questionable cleaning of room, shower was appalling, sheets didn't fit bed and decor was outdated. Not great...
3 out of 5
Recommended
for Business Travelers
by Robertfrom Cheshire

Clean and basic but a bit tatty

Posted Aug 15, 2013 on Hotels.com
As above really. Painting in room left a bit to be desired, curtains fixed in 2 of 3 windows & furniture was a bit tatty but bed clean & comfy. Bathroom clean & bright and TV fine. Help yourself breakfast was OK-choice a little limited. No cooked offering but not required anyway. Bit far out from where I really wanted to be but thats not their fault-it was a last minute booking
3 out of 5
Recommended
for Business Travelers
by A verified traveler

It's what you should expect

Posted Apr 24, 2013 on Hotels.com
This is certainly a budget hotel. For less than £40 a night you shouldn't expect too much, but leaky taps or water pipes and windows that don't close are basic things that I would expect to be fixed. However, you can't fault the friendliness of the staff and the cosy bar is not overpriced either. If you are on a tight budget and just need a good location to sleep for the night, then this is still worth considering.