Ratings based on 60 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler

Charming characterful hotel

Posted Aug 19, 2014
Pros: Everything! Much nicer than a bland 5* with a lot more character.
Cons: Sound proof the doors and reset the floors to stop the noise of people walking around.
Location: Ruffin et Fils in the village has some very good and inexpensive champagnes - well worth a visit and free tasting.
Beautiful old chateau with lovely grounds, full of fantastic antiques and period decor. A little rough around the edges (ancient floorboards, doors and bathrooms) but essentially very authentic. Not a 5* hotel as things are old but that is the only difference. Service was very attentive with excellent English. The restaurant was quite expensive (45eur to 85eur menus with wine to boot) but worth every penny and had an amazing cheese board! I recommend the tasting menu with the matched wines. Great breakfast too with Champagne.
5 out of 5
for Everyone
by A verified traveler from Arundel, West Sussex.

A dining experience to remember, wonderful dinner.

Posted Aug 18, 2014
Pros: Mostly the food, staff and the Chateau itself. Champagne offered at breakfast was a great way to wake-up.
Cons: Whilst the authenticity of our room was charming, it perhaps does need a little updating.
Location: The Champagne house across the road was great, and the Patron was very helpful.
We had a one night stop returning over from Italy, this is a wonderful Chateau, very relaxed, charming staff, and the whole dining experience was delightful. The setting for the Chateau was enchanting and we have wonderful photos to remember it by. We plan to come back with family in order to share the experience with them.
4 out of 5
for Everyone
by A verified traveler from yorks, uk

Classic chateau

Posted Aug 1, 2014
A pleasant stay in an unusual location with fine dining and an extensive wine list
5 out of 5
for Couples
by A verified traveler

Charming Chateau

Posted Jul 14, 2014
Lovely surroundings and staff were excellent. Ate in the restaurant and although very pricey, very good food and worth checking out the set menu.
3 out of 5
by A verified traveler from Guildford


Posted Jul 2, 2014
Pros: The service of the staff and welcome
Cons: rooms are noisy
Location: Disappointing
The choice of food on the menu was quite limited for a non fish eater as well as the drinks being extremely overpriced
2 out of 5
by Melissa from Melbourne

Chateau Shopping

Posted Jun 27, 2014
Pros: The champagne breakfast in the salon with the appropriate settings and substance was my lasting memory - thank goodness. I wouldn't choose to stay aga
Cons: New linen and new décor in rooms done properly is what it needs
The Chateau history is very interesting, but in comparison to 4 others stayed during this week, this was the worst. The renovation finishes and furnishings are not up to other standards and the room décor was very "second hand" in its look and feel. It was clean, but very dowdy.
5 out of 5
for Couples
by Adrian & Sally from Somerset, UK

Fantastic chateau with a great restaurant.

Posted Jun 7, 2014
Pros: Excellent service both in the hotel and in the very stylish restaurant.
Cons: A better selection of tea and coffee in the room is the only improvement we can suggest. Shame the moat had a leak!!
Location: A great place to enjoy a few days in the Epernay area. The Mercier champagne house tour in Epernay is well worth a visit.
Quintessential french chateau in the heart of champagne country. We were lucky and had an upgraded room, which was quite large and very comfortable. The hotel is relatively small, so you really feel like a special guest in someone's country house.
5 out of 5
for Everyone
by A verified traveler

Amazing stay in a beautiful location

Posted Jun 4, 2014
The castle itself is great, the staff is amazing and it is nice located at 25km of Eparney. Make sure to take the time to eat at their restaurant. The meals that we had there were spectacular !
4 out of 5
for Overnight Stay Before Destination
by Mrso529 from Tn4

Too good for a stopover!!

Posted May 29, 2014 on Hotels.com
We had planned to stay longer but had to return abruptly so were only in the room 7 hours but it was immaculate & the welcome was warm - everything you'd want from a chateau
5 out of 5
for Couples
by Annette from Wheelers Hill Australia

Vintage classic experience in a French chateau

Posted May 24, 2014
Pros: The chateau was beautiful, the staff were warm and professional. The surrounds were postcard perfect. The dining experience was a highlight.
Cons: The rooms in L'Orangerie are a little tired, and the carpets in the hallway need changing.
Location: The chateau is located in a quaint village that has a handful of local champagne houses, one can try, as we did. Picturesque views going on drives.
Stunning from the onset! We were warmly and professionally welcomed, including a short personal tour of the chateau. Buildings are in excellent condition. Wonderful classical ambiance. You have to experience the restaurant. Food fabulous, service unquestionable. The chateau is in a charmingly old village so there are glorious views of vineyards, rolling green hills, beautiful old buildings from the windows. The rooms are timeless, all be it, a little tired, but I feel this added to the vintage charm of the chateau. Not to mention the glorious drive to the chateau from Epernay, through beautiful forests, lush green farmland, vineyards, and quaint villages. The stay at Chateau D'Etoges will be a highlight of our Tour of France.