Ratings based on 5 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby Elkhan from BAKU
Posted Nov 3, 2013
Recommendedby A verified traveler from London
Posted Aug 16, 2013 on Hotels.com
Stayed for one night and really enjoyed it. The hotel was excellent with excellent facilities. We were well looked after and the staff were friendly and helpful
Recommendedby A verified traveler from Zug, Switzerland
Erbprinz - Amazing Spa ExperiencePosted Jan 3, 2012 on Hotels.com
Happy New Year! I want to sent you a note to say THANK YOU for a wonderful experience at your hotel. My husband and I checked in on December 30 for a one night stay. From the moment we arrived the customer service we received was exceptional - above and beyond our expectations. Your staff was polite, professional and paid close attention to every detail. They were very conscientious to make sure we knew our way around inside and outside the hotel including finding the parking lot and that our room met our standards. We enjoyed a fabulous dinner at the restaurant Sybille. The food was delicious with generous portions and the customer service was top notch. This was a delightful gourmet meal in a relaxing environment. The spa was an amazing experience for us. We had one hour massages on Saturday morning. A very relaxing way to enjoy the final day of 2011! My husband and I thoroughly enjoyed the serenity of your beautiful infinity pool and the areas for relaxing around the pool. The steam room, saunas and whirl tubs just further enhanced our relaxing spa experience. We appreciated your attention to detail with blankets on the lounge chairs, soap/shampoo in the shower area, lots of towels and an employee readily available for assistance. Loved having bathrobes and slippers in our room too. Your hotel and spa facilities were immaculately clean and well maintained. A sincerely thank you to everyone for your wonderful English! This was a memorable trip for us and we definitely look forward to returning to your hotel in 2012.
Recommendedby A verified traveler from Australia
Posted Oct 20, 2010 on Hotels.com
Some renovations are carried out at the moment. Food was very good in the Bistro Breakfast top class. Room very old decoration. Bathroom very good nd modern but small.
Recommendedby A verified traveler from Germany
Looking forward to my next visit!Posted May 21, 2008
REALLY REALLY great place to visit. Staff is very helpful and attentive. Rooms are big, well equipped, just fantastic. Spa was a little small, but offered some of everything, as well as the fitness room. Wellness center was also an enjoyable visit. I will definitly return here for my weekend getaways!