Indoor pool, open 9:00 AM to midnight, sun loungers

Reviews of Hayward Inn

2.5 out of 5
Hayward Inn
1759 Franklin Boulevard, Eugene, OR

Reviews

8.8

Excellent

Rating 10 - Excellent. 1249 out of 2028 reviews" "
Rating 8 - Good. 419 out of 2028 reviews" "
Rating 6 - Okay. 179 out of 2028 reviews" "
Rating 4 - Poor. 105 out of 2028 reviews" "
Rating 2 - Terrible. 76 out of 2028 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
It was what you'd want a nice hotel to be
Stayed 1 night in Apr 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were comfortable nice and clean. The area was super safe and convenient.
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Christabel

Traveled with family and small children
Liked: Cleanliness
Lobby and pool area is great. Actual rooms are a bit less nice and in a seperate buildings a bit of a hike across the parking lot so not real convient. Great proximity to the university.
Stayed 1 night in Apr 2024
Response from Hayward Inn Staff on Apr 23, 2024
Thank you for taking the time to leave feedback regarding your recent stay. We appreciate you honest opinion and hope you will consider staying with us again.

10/10 Excellent

Sarah

Liked: Staff & service, amenities, property conditions & facilities
For someone not from the area it was difficult and a little confusing.
Stayed 1 night in Apr 2024
Response from Hayward Inn Staff on Apr 22, 2024
Thank you for taking a moment to rate your stay! We appreciate that wonderful rating and are glad you enjoyed your time with us! We hope to see you again!

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area. Quiet at night. Nice area to walk in the neighborhood and close to campus
Stayed 1 night in Apr 2024
Response from Hayward Inn Staff on Apr 22, 2024
Thank you for choosing Hayward Inn and for taking the time to rate your experience. We are happy you enjoyed your quiet room and our convenient location. We look forward to seeing you again!

8/10 Good

J

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean rooms, good breakfast.
Stayed 2 nights in Apr 2024
Response from Hayward Inn Staff on Apr 22, 2024
Thank you for taking a moment to rate your stay. We are glad you enjoyed breakfast with us and appreciate your compliments on our nice, clean rooms. We hope you will consider staying with us again.

10/10 Excellent

Joel

Traveled with family
Some issues before check in,.. but staff was able to resolve.
Stayed 2 nights in Apr 2024
Response from Hayward Inn Staff on Apr 22, 2024
Thank you for taking the time to share your feedback. We are happy to hear that your stay with us was enjoyable and that our staff was able to resolve any issues you encountered prior to check in. We hope to have the opportunity to welcome you back in the near future.

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a great last minute book
Stayed 1 night in Apr 2024
Response from Hayward Inn Staff on Apr 22, 2024
Thank you for taking the time to share your feedback. We are happy to hear that your time at Hayward Inn was enjoyable and that you were pleased with your decision to stay with us. We hope to have the opportunity to welcome you back in the near future.

6/10 Okay

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The problem with our unit key being issued to another party is concerning. How did that happen The free breakfast needs improvement. The eggs were burned so much do I thought they were French toast The muffins were two days old just barely acceptable
Stayed 1 night in Apr 2024
Response from Hayward Inn Staff on Apr 18, 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Hayward Inn. We sincerely apologize for the disappointing experience you had during your visit. It is disheartening to learn of the issues you encountered. We have already shared your feedback with our entire team to ensure immediate improvements. We hope you will consider staying with us again.

10/10 Excellent

Paula, Portland

Stayed 2 nights in Apr 2024
Response from Hayward Inn Staff on Apr 18, 2024
Thank you for taking time to share that five star rating! We are happy you had a great stay with us and look forward to welcoming you back again very soon.

10/10 Excellent

Sunshine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hayward Inn Staff on Apr 18, 2024
Thank you for taking time to share that five star rating! We are glad your stay was a great one! We look forward to welcoming you back again very soon.

8/10 Good

Pepper

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wasn’t sure what to expect as the price was very reasonable. However, we were pleasantly surprised with the room and amenities. They had a small gym and a pool and they are right next door to a great pizza place. Staff was polite and the over all stay was warm and welcoming. One complaint on my side, beds were a little too soft and I woke up with a sore back.
Stayed 1 night in Apr 2024
Response from Hayward Inn Staff on Apr 15, 2024
Thank you for taking the time to rate and review your stay. We are thrilled to hear our hotel exceeded your expectations. We appreciate your positive comments regarding our rooms, staff, and amenities. We hope our you will consider staying with us again!

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hayward Inn Staff on Apr 15, 2024
Thank you for taking a moment to rate your stay. We hope you enjoyed your time with us and that you will consider staying with us again.

10/10 Excellent

Tracy

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly room was perfect & they provide a dog potty area on the property.
Stayed 1 night in Mar 2024
Response from Hayward Inn Staff on Apr 9, 2024
Thank you for the excellent feedback and rating. We are so happy that you enjoyed your stay with us and felt our hotel was a great option for you and your dog. Thank you for choosing Hayward Inn. We hope to welcome you back as our guest again soon!

10/10 Excellent

GARY A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely decorated room. Only issue was low water pressure for shower in room. And no hot tub by the pool. Really like that the pool was open until midnight.
Stayed 1 night in Apr 2024
Response from Hayward Inn Staff on Apr 9, 2024
Thank you for taking the time to share your feedback. We are happy to hear that your stay with us was enjoyable and that you were pleased with our pool hours. We hope to have the opportunity to welcome you back in the near future.

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean room! Free breakfast was pretty good too
Stayed 2 nights in Apr 2024
Response from Hayward Inn Staff on Apr 9, 2024
Thank you for choosing to stay with us and for your feedback. We are thrilled that you had a great experience at Hayward Inn. Thank you for your positive comments regarding our staff and our breakfast.We appreciate your business and hope to welcome you back again.

10/10 Excellent

Rhina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hayward Inn Staff on Apr 9, 2024
Thank you for taking time to share that five star rating! We are absolutely delighted to see that you enjoyed your stay with us and look forward to welcoming you back again very soon.

10/10 Excellent

melody

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a great place to stay, staff was super nice, will recommend to all my friends and family.
Stayed 2 nights in Apr 2024
Response from Hayward Inn Staff on Apr 8, 2024
Thank you Melody! We are so pleased you had a great stay with us! We appreciate you taking a moment to rate your time at Hayward Inn and leave positive comments about our staff. We value your feedback and look forward to seeing you again!

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay. Breakfast is great staff is nice and it’s location is perfect
Stayed 3 nights in Apr 2024
Response from Hayward Inn Staff on Apr 8, 2024
Thank you so much Jeff! We appreciate you being a loyal guest and your kind comments about our Breakfast attendants. We look forward to seeing you again!

8/10 Good

Jessica, Poulsbo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and comfortable, with refrigerators and microwaves, and little balconies on each one. The location is super convenient to UO, and there is a little stream running behind the hotel -- we even saw a beaver! We appreciated the included breakfast and my kids loved the pool. I do wish there was a hot tub though, and the only other criticism is that the hotel consists of several different unconnected buildings so when it is rainy and cold (like it was when we were there), the walk to the pool isnt very fun. But this is very minor -- we have stayed here a couple times and would definitely stay again! Great value for the price.
Stayed 1 night in Apr 2024
Response from Hayward Inn Staff on Apr 8, 2024
Thank you so much for your detailed review and for being a loyal guest! We are delighted to hear that everything about your stay at Hayward Inn was great! It's wonderful to know you found our hotel to be clean and comfortable and that you appreciated its proximity to the University of Oregon. We're glad you enjoyed having breakfast with us and that your kids loved the pool!. We look forward to the opportunity to welcome you back on your next visit

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024
Response from Hayward Inn Staff on Apr 8, 2024
Thank you for taking the time to leave that fantastic rating and to let us know you had and an excellent stay at Hayward Inn! We look forward to seeing you again!

10/10 Excellent

Linda, Medford

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right across the street from Matthew Knight Arena. That was so convenient. The staff was friendly, the continental breakfast was excellent. The rooms were comfy. Would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Hayward Inn Staff on Apr 8, 2024
Thank you for taking the time to rate and review your stay Linda! We are happy our comfortable rooms, friendly staff, and convenient location will keep you returning to Hayward Inn each time you visit Eugene! We look forward to seeing you again!

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first time in Eugene and I am glad I chose this hotel. It is right next to the University of Oregon and so it is located in a walkable and safe area. The room was clean and the area was quiet so i actually had a good rest. I will stay here again.
Stayed 1 night in Apr 2024
Response from Hayward Inn Staff on Apr 8, 2024
Thank you for taking the time to leave a review about your stay Laura! We love hearing our clean, quiet rooms and convenient location will bring you back for another stay at Hayward Inn! We look forward to seeing you again soon!

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when visiting University of Oregon.
Stayed 1 night in Apr 2024
Response from Hayward Inn Staff on Apr 5, 2024
Thank you for choosing Hayward Inn! We are glad you enjoyed your time with us and that our hotel's convenient location across from the University was ideal for your needs. We appreciate your wonderful rating, and on behalf of our team, we look forward to welcome you back soon!

6/10 Okay

Amber

Traveled with family
The Franklin center were we stayed didn’t have an elevator so had to walk up 3 flights of stairs
Stayed 1 night in Mar 2024
Response from Hayward Inn Staff on Apr 5, 2024
Thank you for taking a moment to rate and review your stay. We hope you enjoyed your time with us and that you will consider staying with us again.

10/10 Excellent

David

Stayed 1 night in Mar 2024

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, nice decor, great breakfast and friendly helpful staff. Will definitely stay again when going through Eugene
Stayed 1 night in Apr 2024
Response from Hayward Inn Staff on Apr 5, 2024
We love to hear you had a great experience at Hayward Inn. Thank you for highlighting our decor, great breakfast, and friendly staff. Welcoming you back would be a pleasure, so please return soon for another fantastic stay!

6/10 Okay

jennifer

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We stay here often when visiting UO. It is a great location with the beauty of the foothills outside your window and easy access to downtown and the highway. This visit earned this rating because our first room had a dirty shirt tucked behind the window curtain, the floor had grit and debris on it, the shower stream was weak and we were missing a trash can and recycling bin. The staff was very friendly but never brought the additional trash can I requested. The second night the shower broke and only dripped a fine stream of water. We called the front desk and were immediately moved to the room next door. This room was much smaller even though both were a double room. The second room was clean and had all the trash cans and a working shower so it was worth the move. I saw housekeeping all day long in the building and I could see them cleaning. I feel the first room we received was an exception and somehow got missed by management. The prices are competitive and the free breakfast is a time saver.
Stayed 7 nights in Mar 2024
Response from Hayward Inn Staff on Apr 5, 2024
Thank you for taking the time to leave us a review. Our team is glad you are notifying us and bringing this to our attention. We take pride in providing our guests with an excellent experience and appreciate your feedback. We will note your comments so we can enhance future guest stays. It was a pleasure to host you, and we hope to see you the next time you are in the area for an even better visit.

10/10 Excellent

Marina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for 2 nights visiting University of Oregon. Right across the street so easy walk across. Friendly staff & very clean.
Stayed 2 nights in Mar 2024
Response from Hayward Inn Staff on Apr 5, 2024
Thank you for choosing Hayward Inn and for taking the time to rate your experience. We are appreciate your kind comments about our staff and are thrilled that you enjoyed your clean room and our convenient location. We look forward to seeing you again!

10/10 Excellent

John, Colorado Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well decorated room, courteous staff, breakfast tasty and varied.
Stayed 1 night in Apr 2024
Response from Hayward Inn Staff on Apr 2, 2024
Thank you for that fantastic rating! We are thrilled to see that our hotel exceeded your expectations. We appreciate your positive comments regarding our breakfast, our rooms, and staff. We love that you loved your stay and look forward to welcoming you back very soon!

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. It was easy to find. Convenient spot to go and enjoy the arena. Will definitely be coming back for another stay!
Stayed 1 night in Mar 2024
Response from Hayward Inn Staff on Apr 1, 2024
Thank you for that fantastic rating! We are thrilled to see that our hotel exceeded your expectations. We love that you had an amazing stay and that our location was perfect for you. We look forward to welcoming you back very soon!

8/10 Good

Lisa

Stayed 1 night in Mar 2024
Response from Hayward Inn Staff on Apr 23, 2024
Thank you for taking a moment to rate your stay. We hope you enjoyed your time with us and that you will consider staying with us again.

10/10 Excellent

Akwasi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, safe and conveniently located. I came there from the airport, and I wish there was transportation.
Stayed 1 night in Mar 2024
Response from Hayward Inn Staff on Apr 1, 2024
Thank you for taking time to share your review. We are delighted to hear that you enjoyed your stay with us. We hope our convenient location and clean rooms will keep you returning to the Hayward Inn each time you visit Eugene.

4/10 Poor

Melanie

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Noisy heating, too few blankets, no elevator to second floor
Stayed 3 nights in Mar 2024
Response from Hayward Inn Staff on Mar 29, 2024
We apologize if your experience at Hayward Inn was anything other than absolutely wonderful! Our staff strives to ensure our guests enjoy everything about their stay and we are always disappointed to hear when that wasn't the case.

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I had a great stay for his birthday. Nice clean, quiet room.
Stayed 1 night in Mar 2024
Response from Hayward Inn Staff on Mar 29, 2024
Thank you for choosing Hayward Inn and for taking the time to rate your experience. We are thrilled to hear that you enjoyed your clean, quiet room and that your son had a terrific stay for his birthday! . We look forward to seeing you again!

10/10 Excellent

Noah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff
Stayed 1 night in Mar 2024
Response from Hayward Inn Staff on Mar 29, 2024
Thank you for taking the time to share your experience at Hayward Inn! Your kind words and compliments regarding our Hayward Team and our rooms are very much appreciated! We look forward to seeing you again!

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Hayward Inn Staff on Apr 1, 2024
Thank you Cathy! We hope you had a great stay with us and look forward to welcoming you back very soon!

10/10 Excellent

Geraldin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hayward Inn Staff on Mar 29, 2024
Thank you for taking time to rate your experience at Hayward Inn! We are so thrilled that you had a great stay with us and look forward to welcoming you back again very soon.

10/10 Excellent

Shannon

Stayed 1 night in Mar 2024
Response from Hayward Inn Staff on Apr 15, 2024
Thank you for taking time to share that terrific score! We are glad that you enjoyed your stay with us and look forward to welcoming you back again very soon.

10/10 Excellent

Darnetha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're in Eugene to visit UO, this is a great choice. It's right across the street from campus. It's clean, the staff is friendly, it has a pool and small-but-mighty gym, and serves a breakfast with a good variety of items.
Stayed 5 nights in Mar 2024
Response from Hayward Inn Staff on Mar 26, 2024
Being a part of your wonderful stay is the greatest compliment, and we are delighted that you enjoyed our refreshing pool, prime location, and delicious breakfast. It would be an honor to welcome you back, so please return soon for another fantastic stay.

10/10 Excellent

Brian

Stayed 1 night in Mar 2024
Response from Hayward Inn Staff on Apr 15, 2024
Thank you for taking time to share that fantastic score! We are happy you enjoyed your stay with us and look forward to welcoming you back again very soon.

6/10 Okay

Victor H

Traveled with family and small children, Traveled with pets
Liked: Staff & service, property conditions & facilities
When we filled up the tub for a bath there was a chunk of hair floating in it. We found someone else's dirty t-shirt and toilet paper wads under the floor length curtain by the slidong glass door. And there was lots of dust in our room. Our son is sensitive to built up dust amd hair and that could have been a problem for us. Either give your workers more time to clean the rooms properly or hire more staff. The beds were clean and comfortable and we appreciated that. The indoor pool was freezing so we didnt get in it which was disappointing.
Stayed 1 night in Mar 2024
Response from Hayward Inn Staff on Mar 26, 2024
Thank you for taking the time to leave us a review. Our team is glad you are notifying us and bringing this to our attention. We take pride in providing our guests with an excellent experience and appreciate your feedback. We will note your comments so we can enhance future guest stays. It was a pleasure to host you, and we hope to see you the next time you are in the area for an even better visit.

2/10 Terrible

Sandra

Traveled with group
I made a mistake on the date of my reservation obviously completely my fault but staff had no empathy and offered no help with rebooking just forfeit entire cost I suspect they resold my room as they contacted me (which is when I realized I had the incorrect date) Expedia tried to help but again staff didn’t care at all! Very disappointing
Stayed 1 night in Mar 2024
Response from Hayward Inn Staff on Mar 26, 2024
We are sincerely sorry to hear you made an error with your booking dates. Unfortunately, when you reserve your room with a 3rd party booking site there are policies in order for them to offer such discounted rates. The reservation you selected was pre-paid, and was a non-cancelable, non-refundable reservation. We understand your frustration and disappointment.

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was like new. Clean and modern look
Stayed 2 nights in Mar 2024
Response from Hayward Inn Staff on Mar 26, 2024
It's great to hear you had a great experience at Hayward Inn. Thank you for highlighting our clean and modern rooms. Welcoming you back would be a pleasure, so please return soon for another fantastic stay!

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful weekend in Eugene to watch U of O track & field, and a baseball game. The hotel was a question as you never know until you get there, but we were pleasantly surprised as its location and condition can’t be beat. The service at the hotel, from the front desk to housekeeping to breakfast staff were wonderful. The free breakfast was perfect with plenty of options to choose from, and it’s within walking distance of the campus, literally across the street from the dorms and basketball arena. Only complaints were the water temperature in the pool was too cold, and there are no elevators unless you stay in the main building, but we didn’t care. We still used the pool every day, and enjoyed the view of Matthew Knight Arena from the third floor. Plus to top everything off, the hotel is sooo QUIET!!! We didn’t hear neighbors, traffic, or even doors opening and closing at night. It’s about as quiet as any hotel I’ve ever stayed in.
Response from Hayward Inn Staff on Mar 26, 2024
Thank you Derek! It warms our hearts to know that our amazing location, friendly team members, yummy breakfast, quiet rooms, and more all added up to a fantastic stay! We greatly appreciate your high rating and we hope to see you again soon.

10/10 Excellent

Bai

Traveled with family
Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Hayward Inn Staff on Mar 25, 2024
Thank you for taking time to share that fantastic score! We are absolutely delighted to see that you enjoyed your stay with us and look forward to welcoming you back again very soon.

8/10 Good

Anji

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Hayward Inn Staff on Mar 25, 2024
Thank you Anji! We hope you had a great stay with us and look forward to welcoming you back very soon!

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Good place would stay again
Stayed 3 nights in Feb 2024
Response from Hayward Inn Staff on Mar 22, 2024
Thank you for choosing Hayward Inn and for taking the time to rate your experience. We are thrilled to hear that you enjoyed your stay and that you will be returning in the future. We look forward to seeing you again!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hayward Inn Staff on Mar 25, 2024
Thank you for taking time to share that fantastic score! We are absolutely delighted to see that you enjoyed your stay with us and look forward to welcoming you back again very soon.