Ratings based on 278 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Klamath Falls, Oregon

Nice hotel BUT

Posted May 11, 2015
Pros: Easy walking distance to the University of Oregon, a park and restaurants.
Cons: Hotel does not overbook and watches reservations closely.
I reserved 2 rooms in Dec 2014 for the Eugene Marathon in May 2015. I called 3 days ahead to do a final confirmation and was told all was good. When we arrived (early that day I might add) to the hotel and were informed they had "overbooked" and we could only have one room! There were 6 of us! Now I have to say when I threw a fit about my booking months earlier AND had confirmed... they did give us two rooms (of course some other poor person was disappointed that day!). I told them it was unacceptable to "overbook" on a Marathon weekend that was also Mother's Day! I guarantee you there were NO other hotel openings in Eugene that weekend so close to the Marathon start/finish line! We specifically booked this hotel for the ease of getting to the starting line of the Marathon via a nice park walk for my son and grand-kids! So in the end we did get our rooms and had a lovely stay.... but it was a potential weekend disaster in the making!! I'm leery about booking this hotel again which is a shame as it is a lovely hotel close to part, dining, etc. Confirm and get names!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Federal Way, WA

Very difficult to find

Posted May 5, 2015
Pros: comfortable room
Cons: ??
Location: Very hard to find- would be nice if restaurants were closer where you did not have to drive
Very friendly efficient staff. Noisy room but otherwise very pleasant stay
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2015
Clean, friendly staff, next to river and park which was very nice.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom WA

Great location

Posted Apr 19, 2015
We were in town for a track meet. This hotel was very nice, located very close to U of O without being downtown. We will stay there again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to Neural Spine Institute

Posted Mar 16, 2015
Nice location, comfortable room, but in need of updating
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Mar 12, 2015
Pros: cookies, waffles at breakfast and the woman that checked us in
Cons: no dogs howling and barking at 4 am
The waffles at breakfast were great! We also enjoyed the cookies! The room and bed were spacious and clean! We also really liked the woman that checked us in, Lauren was extremely nice, friendly and amazing! She is a great blessing to the hotel and we really appreciated her!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice one night stay

Posted Mar 9, 2015
Everything was just right, check in, cleanliness, breakfast, check out, adequate parking. Would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bend,or.

Nice hotel on the river

Posted Feb 21, 2015
Great location close to the river and nice park with walking trails. Lots of good restaurants close by.
5 out of 5
Recommended
for Business Travelers
by robertfrom Vermont

Moving

Posted Feb 21, 2015 on Hotels.com
Very clean and quiet. Staff was very resourceful and professional. Eugene is hard to drive around but what do I know, I'm used to dirt roads.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2015
The front desk clerk was not very friendly or concerned about me as a customer and the bathroom was not clean when I walked into my room. The breakfast was sufficient and and the bed was comfortable.