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Reviews of Motel 6 Eugene, OR - South Springfield

2 out of 5
Motel 6 Eugene, OR - South Springfield
3690 Glenwood Dr, Eugene, OR

Reviews

6.6
Rating 10 - Excellent. 192 out of 831 reviews" "
Rating 8 - Good. 216 out of 831 reviews" "
Rating 6 - Okay. 171 out of 831 reviews" "
Rating 4 - Poor. 122 out of 831 reviews" "
Rating 2 - Terrible. 130 out of 831 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Aaron

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
People smoking outside of our room and they were up all throughout the night. Our room smelt moldy. There were stains on bed sheets and curtains.
Stayed 2 nights in Apr 2024

6/10 Okay

Elizabeth

Traveled with family
Liked: Staff & service
Front desk staff was very nice and accommodating for an early check in.
Stayed 1 night in Apr 2024

8/10 Good

Bernard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We requested a fridge in our room, but one wasn't available. They gave us a discounted room instead, which we thought was more than fair. The room was clean and comfortable. It was conveniently close to Eugene and I-5. A nice touch that we got a discount at Denny's! Front desk was friendly and helpful.
Stayed 1 night in Apr 2024

4/10 Poor

Donna

Traveled with family
The rooms smell like cat pee and the outside noise made it very difficult to get any sleep.
Stayed 1 night in Apr 2024

2/10 Terrible

Char

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
To close to the interstate
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 23, 2024
Hi Paul,Thank you for the excellent rating!! Maz K.#Team6

10/10 Excellent

Tebusweke

It was a descent place
Stayed 3 nights in Mar 2024
Response from Nancy Y. on Apr 17, 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Tevin

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 12, 2024
Hi Tevin,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

JASON D, Bend

Liked: Staff & service
Other than the TV not working (could change channels but no picture at all) and the room/bathroom needing some paint, it was fine.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Apr 11, 2024
Hi JasonThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

Tevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a great time here at Motel 6 here on Glenwood Drive Eugene Oregon. Staff is amazing. Would definitely recommend this place l give it a 10.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 11, 2024
Hi TevinWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 Terrible

Greg

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room I stayed in smelled like a Safeway bathroom.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Greg,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Mark

Liked: Staff & service
Front desk staff person was very helpful for room upgrade. Some rooms do not have certain emendations like microwaves and refrigerators.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Mark, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Mirena

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and staff was great
Stayed 2 nights in Mar 2024
Response from Nancy Y. on Mar 19, 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

Jiangming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good motel，worth the money.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Jiangming,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Shawna

Stayed 1 night in Feb 2024

8/10 Good

STACIE

Liked: Cleanliness, staff & service
Not a bad place, there was damage in our bathroom on the door jam that should be repaired. Room was clean. The evening front desk gal on our arrival wasn’t the most personable, everyone else was.
Stayed 3 nights in Jan 2024
Response from Brand Experience Team on Mar 6, 2024
Hi Stacie, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Natalie #Team6

2/10 Terrible

John

Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was not clean. There was hair on the sheets. The room smelled like Marijuana when we first came in and after we returned in the evening
Response from Brand Experience Team on Mar 6, 2024
Hi John, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Halie, Camas Valley

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 8, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Tyrel

Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 23, 2024
Hi Tyrel,Thank you for the amazing review!Maz K.#Team6

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Everything i needed. Nothing I didn't need. Perfect.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 14, 2024
Hi Elizabeth,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6

4/10 Poor

Amanda, Caldwell

Traveled with pets, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Night staff was very rude. Beds were like sleeping on cement. Was not the cleanest room
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi Amanda,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Jayme

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, clean rooms but no amenities in-room (like coffee machine, fridge or microwave)
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi Jayme, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

4/10 Poor

cory

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Candy

Traveled with family
Liked: Staff & service
The bed was very uncomfortable. The only chairs in the room are wooden table chairs so to relax you only have the bed to sit on. The microwave wouldn’t work until we moved the cord just right. We decided to add an extra day because of bad weather and they were going to charge us $399 for that night and when I questioned that they dropped it to $119. The staff in the lobby were great. Just don’t expect much. It’s a place to sleep.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Candy, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

4/10 Poor

Sherri

Business traveler
Disliked: Cleanliness, amenities
Cigarette butts on the heater units outside the rooms.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Jan 23, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Rai

Disliked: Cleanliness, staff & service, property conditions & facilities
Even the TV did not work!
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 23, 2024
On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

4/10 Poor

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lotsa road noise in 214 Neighbors kept setting smoke alarm off & were loud
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 23, 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Chen

Disliked: Property conditions & facilities
It's barely minimum and the room is very small.
Stayed 1 night in Dec 2023
Response from Nancy Y. on Jan 17, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk courteous
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 9, 2024
Hi Jennifer,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Rebecca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was great. Our floor had not been swept and it was dirty. In addition, our room was on the backside of the building and was quite sketchy.
Response from Brand Experience Team on Jan 9, 2024
Hi Rebecca,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Sergey

Business traveler
Liked: Cleanliness, amenities
So small towels floor is dirty
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi Sergey,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk very courteous.
Stayed 1 night in Dec 2023

8/10 Good

Dayna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Robert

Traveled with family
Liked: Cleanliness
close to Denny's
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 3, 2024
Hi Robert, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

2/10 Terrible

Tze

Stayed 2 nights in Dec 2023

6/10 Okay

Desiree

Liked: Cleanliness
.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 3, 2024
Hi Desiree, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Kaur J. #team6

4/10 Poor

Robert

Traveled with family
Disliked: Staff & service
Office only open 6am to 6 pm. manager rude to a handicapped customer who had to climb a flight of outside stairs on crutches.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 26, 2023
Hi Robert, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Poor

Loraine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service
Should have microwave and refrigerator every room
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 12, 2023
Hi Kim, Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6

4/10 Poor

Joe

Stayed 1 night in Nov 2023

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs very friendly
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 12, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

Molly J

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't on the quietest side, so there was some traffic noise that woke me a couple times...guess i should have asked for the back side.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi Molly,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Excellent

Necie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Brendon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just what we were looking for.
It was a great last minutes booking and affordable option. Just what we needed. Quick and cheap in and out stay. Denny’s was right next door and we got 10% of for staying at Motel 6
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 29, 2023
Hi Brendon,Ten stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

4/10 Poor

Ernest

Traveled with family
Disliked: Property conditions & facilities
Not worth more than $99.99/night
We stayed here while visiting family. Unfortunately, there was some confusion on our booking at another hotel, so we stayed here because it had reservations one available. Our trip was at the same time as a major University of Oregon football game though, so the room rate was TRIPLE for game night. This is NOT a $375/night motel!! The room was clean enough, but very small. They have no food, just vending machines. There is an outdoor pool, but they don’t cover it so it was already turning green due to debris falling in the pool. You do get 10% off of food from the Denny’s next door, and it is right on the highway, so those are pluses. If you pay more than $100/night, you’re probably paying too much. Overall, it’s a “really need a place to sleep and take a shower” facility and nothing else.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 29, 2023
Hi Ernest,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 Poor

Martha

Stayed 2 nights in Nov 2023

4/10 Poor

Todd

This thing is gross
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 29, 2023
Hi Todd,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Jodee

Disliked: Cleanliness
Stayed 3 nights in Nov 2023

10/10 Excellent

Christina

Stayed 2 nights in Nov 2023